storececotec.com

1.8
1.8 Based on 121 reviews

Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.8

/
5

121 Reviews

5 Star
13%
4 Star
5%
3 Star
2%
2 Star
5%
1 Star
76%

Filtered Reviews

Filter Reviews

Review Time

JB93
Very poorly organized delivery

The delivery was extremely poorly organized. The delivery person started shouting at me and damaged the package.

1
Date of experience: Dec 02, 2025
Karli
Great product but poor delivery experience

The product itself is excellent and ordering online is very convenient, but the delivery service is quite disappointing. The tracking number rarely works, there's no customer service phone line, and issues aren't resolved quickly. Delivery takes a long time, and they often miss the scheduled time slot or simply don’t show up. This happened in my location. Although the support team has responded to my inquiries, the package is still missing. I'm glad to see active responses here.

2
Date of experience: Nov 26, 2025
TeemoYordleLord49
Overall positive experience

Overall positive experience. The product is of great quality. The only issue was that the package for the blender arrived opened, but it was due to transport and didn't damage the product. It's something to keep in mind. Everything else is good.

5
Date of experience: Nov 18, 2025
Stacy Patterson
Very satisfactory

Very satisfactory! Fast delivery and decent customer service. The product is exactly as advertised.

5
Date of experience: Nov 18, 2025
Vinny Walker
Fantastic vacuum cleaner

Fantastic vacuum cleaner, heavier than I expected.

5
Date of experience: Nov 05, 2025
Emmett Clark
It worked out in the end

It wasn't a great experience with customer service, as they were quite unhelpful, and my product arrived several days late. However, my location is in a gated community, which makes it notoriously hard to find. The product is excellent 👍 but I will hesitate to buy online again due to delivery issues.

4
Date of experience: Oct 28, 2025
LaurensBouton
Excellent product!👍

5
Date of experience: Oct 24, 2025
Miles
Quick and clear response

They responded quickly (within a day) with a clear and concise answer to my question. That’s a rarity these days.

5
Date of experience: Oct 21, 2025
Kian Anderson
Just moved in

I just moved into a new apartment and was looking for home tech like a refrigerator, TV, washing machines, etc. They have decent options with quick delivery. I particularly liked the discounted section, where I found good brand items at lower prices.

4
Date of experience: Oct 19, 2025
barbara paraskevakos
Not worth it. Avoid.

Update*** I’d like to update my review of this company as I think it’s only fair to honor good service and a positive review is as important as a negative one. The company supported my return and organized a shipping service to come pick it up from home. While communication could be improved, it was a positive experience in the end and things went smoothly. Thank you. Sadly I agree with the reviews regarding the horrible customer service this company provides. The dimensions of the item were not listed anywhere online and the only picture provided is very deceiving. The item arrived much smaller than expected. The item is packed up and ready to be returned but communication is impossible. I’m assuming I’ll get a reply from here faster than I’ll get one for the return. Thinking of just selling the item secondhand and losing a few euros. Save yourself the trouble and avoid.

4
Date of experience: Oct 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More