Review Time
I ordered.shawarma ana manouche from talabat beside the food was dirty with foreign object which was hair and not head hair that was disgusting!! I called talabat for my money the agent asks me to put help and choose problem with delivery man and feel thretened from the delivery man which was not the problem the poor man was really polite and i had no problem with him i told him no i will choose quality issue because the problem was with the restaurant they deal with, he said so you can have access on chat at the end i chose quality issue and had access in the chat so normal this agent wanted to cause a problem for the delivery man just the save the reputation of the restaurant this is awful!!! Pluuuus talabat did not give my money on my account they gave me voucher on the application omagine this!!!! This is a very bad service !! You protect a restaurant which is very bad with dirty food!
Talabat went really bad with the team service. You will order from them under pay later and the order will be missing a lot and they will compensate you with 15 dirhams while the missing order will be more than 20 dirhams . And they will say we can not do nothing about it and keep on repeating it. They are ripping couple of dirhams from there clients. I guess that's how they make money...#talabatuae #talabatdelivery
I recently had the displeasure of using Talabat's food delivery service, & I must say that my experience was nothing short of abysmal. Not only did they demand additional charges after I had already paid for my order in full using my credit card, but their delivery person had the audacity to insult me by implying that I didn't have enough money left on my card. This level of unprofessionalism & unethical behavior is absolutely unacceptable, & I feel compelled to warn others about the pitfalls of using Talabat.First & foremost, the fact that Talabat would ask for additional charges after an order has been paid for in full is a clear indication of their incompetence & lack of transparency. This is not only inconvenient for the customer, but it reeks of a company that is more concerned with squeezing every last dime out of its patrons than providing a reliable & honest service.Furthermore, the behavior of their delivery person was nothing short of disgraceful. Instead of handling the situation with tact & respect, they resorted to insulting & demeaning me by suggesting that I couldn't afford the order. Such behavior is not only unprofessional but also deeply offensive. As a customer, I expect to be treated with dignity & respect, especially when I am paying for a service.In addition to these egregious issues, the overall customer service provided by Talabat was subpar at best. When I attempted to address these problems with their support team, I was met with dismissive responses & a lack of accountability. It is clear that Talabat has little regard for the well-being & satisfaction of its customers, & I am appalled by their lack of integrity.A clear indicator of a company that lacks integrity & respect for its customers.
Not sure what happened to Talabat. They used to be good. In any case now they are terrible, they have obsoletely NO Customer Service or Customer Support. The CHAT link doesn't work. When you want to Pay that too doesn't work any more.There is No Service anymore with Talabat which is a pity as they used to be great. Now use Careem and that works well. Also there is also no way to cancel th account with Talabat. Very BAD provider.
I placed an order recently, and unfortunately, I have received broken item with the delivery. Despite reporting the issue promptly, I am disappointed to note that my concern remains unresolved. It has been three days, and I have yet to see any action taken to rectify the situation.I understand that mishaps can occur, but the lack of timely resolution and communication has been frustrating. As a loyal customer, I believe in the efficiency of Talabat's services and hope that this matter can be addressed promptly to maintain the positive customer experience I have come to expect.I kindly request your urgent attention to this matter and appreciate your efforts in resolving the issue at the earliest convenience.Hussain Alalawi+971545715252
As part of talabat job to make sure that the customer can trust them to order or eat 24hr thats why they have a platform with millions of dollars not to have restaurant to cancel your order because they decided to do that... or you order is less that there expectations as part of there job also to have maybe a minimum charge in addition you cannot call me and tell me your living far we cannot deliver i thing you have a range and this range may differ between store consistency in delivering fresh orders so disappointed lets see the other apps now will be better.....
As I very clearly stated on the phone I will be requesting a refund through my bank under the visa guarantee. This is far from resolved. You delivered me inedible food, I contacted you straight away in November and have had to chase up the complaint over 20 times, because there is no way to contact you straight away otherwise I would have sent it straight back! The level of customer service is appalling, and I have all the evidence to back up what I am saying from the messages and emails. Issuing me a voucher as compensation is not refunding me my money. You are nothing but thieves. I will be posting me experience all over the Internet for others to read also! Absolutely shocking experience.
Used Talabat in Amman, Jordan this evening and was, to be frank, scammed.My ordered placed with Shawerma Alkaram Alarabi and arrived both very late and practically cold. But most irritating of all, it was incomplete.Very promptly, I reported this to Talabat with a photograph accompanying my comments. And equally as quickly, they replied telling me that the order was complete.It was clear to see from comparing the menu item to the image that this order was far from complete.After much to-ing and fro-ing (to be fair, they are replying), they acknowledge that the order was incomplete but tell me that they will do nothing about, other than to "repeat" their apologies and to re-categorise my message as "fraud".It is clear from my experience and from the reviews of many others that foreigners are being taken advantage of by Talabat - and evidently being offered an inferior service.Steer clear of this scam operation.
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