Review Time
Beautiful clothes but why three weeks for a refund? I returned a blue 8 Jan and still no refund on 29 January. I would be very grateful for an explanation. I would love to purchase again but this delay with refunds is not acceptable
The quality of the product was great and the customer service was excellent. It is always difficult getting sizing correct when ordering online but they were super efficient at organising my free return so I could re-order a different size. I can't wait to wear my new top. I will be ordering more in future.
The quality of the product was great and the customer service was excellent. It is always difficult getting sizing correct when ordering online but they were super efficient at organising my free return so I could re-order a different size. I can't wait to wear my new top. I will be ordering more in future.
I have always enjoyed my experience with The Fold. I absolutely love the clothes and the excellent customer service is unmatched. Helena was so helpful and responsive to my questions. The best customer service experience I've had in years. Thank you!!
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
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