tiliahomes.co.uk

4.2
4.2 Based on 201 reviews

Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we bu...

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Average Rating

4.2

/
5

201 Reviews

5 Star
76%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
17%

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Joseph Patterson
Brian Aldridge & Rafal Buzuk

Brian Aldridge & Rafal Buzuk provided great customer service when completing some snagging works in our new home. Delighted with the result.

5
Date of experience: Jan 15, 2025
Katey
Tilia homes Kingsteignton, Maintenance Operative

Tilia homes maintenance operative Peter has attended our home several times during our 15 months of new home ownership. He has been pivotal in the rectification of the numerous snags we have had and on occasion redoing other operatives work. Peter is customer focused and willing to go the extra mile to ensure good customer service. He shows care and pride in the work he undertakes.

5
Date of experience: Jan 15, 2025
Blair B.
Derby Manor Kingsway- many thanks to Robert Skibinski and Dave

I have a number of snagging issues towards end of warranty. Dave was able to go through a long list of snagging items carefully and explained to me with his professional opinions. Robert carried out remedial works smoothly and professionally. He finished all the works without making floor messy or dusty. They were polite, kind and helpful. I really appreciate them for making a smooth experience for me.

5
Date of experience: Jan 13, 2025
McKenna Sanders
Tilia homes are terrible

Tilia homes are terrible. The issues i experience in the house are unending and trying to get it fixed is a joke the customer service will say someone will get back but no one actually does.

1
Date of experience: Jan 12, 2025
Nicole
Nicely done

Robert Skibinski has done a good job. No mess everything done cleanly.

5
Date of experience: Jan 10, 2025
Landimore Park- Fantastic sales & customer service

I seriously started my house viewing journey last February 2024, and I discovered Landimore Park, Northampton by Tilia Homes at the end of March. I contacted the sales office to enquire about their 3-storey/ 3-bed properties, as I couldn’t see they had a show home of this type to view online. The Senior Sales Executive - Alex was so helpful, and promptly sent me videos of a Morden which was currently being built.On following up, she invited me to view the development. Literally two weeks later I received my DIP and placed a reservation on a plot, with my new home due to be built in summer. As weeks followed I made my choices which included an incentive of an upgraded kitchen, which I was super happy with, and I also choose from a great range of bathrooms tiles, and flooring for my new home. Throughout the build, Alex sent me photos and video updates of my new home, and I came up to Northampton to have a look myself when possible. After a very seamless and quick buying process, I completed at the end of June when Alex was on annual leave. I fully moved into my new home in July, and as with all new builds there were a few minor snags to address. This was made very easy to address with Tilia Homes and their customer service Advisor Lynda, customer service operative Dave (snagging) and Site Manager Pete who all work tirelessly and professionally to resolve all issues promptly. I particularly want to mention that Alex is fantastic! She is a true professional and highly organised and friendly. The whole team at Landimore Park are super friendly, helpful and nothing feels like too much to help. They have definitely made my home buying experience a happy one. After months enjoying my new home in peaceful, spacious surroundings with lovely neighbours, I would definitely recommend buying a new home here at Landimore Park.

5
Date of experience: Jan 10, 2025
Damien
5 Star House Builder

I would highly recommend buying a house from Tilia. I recently purchased a house in Wellingborough from them and the build quality is amazing. From Kat in the sales office to Andy the site manger the whole team have made the process of buying a new build very easy and will do everything in their power to make sure you are happy with your new home.

5
Date of experience: Jan 01, 2025
Joanna Carter
We had a very good experience with this…

We had a very good experience with this developer. They were kind, helpful, and answered all our questions quickly. The houses they build look great and are made with good quality. Even though we didn’t buy the house in the end, we really appreciated their time and support. We would recommend them to others.

5
Date of experience: Dec 27, 2024
Delighted with our new home

We are delighted with our new home at Landimore park. Alex has been absolutely fantastic to myself and daughter. We were updated frequently and the process was made less daunting by her expertise and enthusiasm. We are very impressed with the attention to detail and very happy with the plot we chose. A big thank you to Alex and the team.

5
Date of experience: Dec 22, 2024
Autumn
Happy New Year Tilia at Verdant Rise!

Thank you Amanda @tiliahomes Verdant Rise.The whole reservation and buying process was easy, well organised and on time for completion. Amanda is professional, friendly and a very experienced sales person.Thank goodness Tilia also went the extra mile for me to make sure I could complete my sale and not lose the plot I'd chosen!A big thank you to ALL the Tilia Team who helped with this matter... I love my new home!

5
Date of experience: Dec 20, 2024

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Business Details

  • Tilia Homes builds quality new homes and communities across England. We work hard to deliver the highest possible standards for our customers in design, build quality and service. We go the extra mile to make a difference to the local areas in which we build and to be a company that our people and our partners can be proud of. We operate through our four regional businesses; Central, Eastern, Northern and Western. See more

  • language https://tiliahomes.co.uk

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