uk.trapstarlondon.com

1.7
1.7 Based on 1.7K reviews

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Average Rating

1.7

/
5

1.7K Reviews

5 Star
15%
4 Star
3%
3 Star
2%
2 Star
3%
1 Star
78%

Filtered Reviews

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Review Time

MF93
defective item

no contact with trapstar regarding faulty tracksuit for several months they ignore my email and chat. I wanted a replacement or something

1
Date of experience: Oct 21, 2022
Ursula Carter
Wow if I could leave a minus point I…

Wow if I could leave a minus point I would ..I warned my son about this company but he was desperate for one of their hoody’s now he is out of pocket of nearly £100 I am furious he is only an apprentice and can’t afford to lose this money 😡have phoned emailed messaged all to no avail if i could walk into their head office trust me I would ..avoid this place like the plague it’s not a one off has happened twice now 😡bunch of cowboys working out of a crappy warehouse last time I spoke to one of their poor staff that was leaving I was told this

1
Date of experience: Oct 20, 2022
EC90
TRAPSTAR LND APPROVED FOR BY ME

I am fuming seeing all this bad publicity trap star is realistically aimed at 14+ - 30-40 year old people I got my first Trapstar tracksuit 5 years ago and have proceeded to buy 4 tracksuits 2 jumpers 8 T-shirts and literally spent £200 on a coat the other day it has landed never had a problem with confirmation code's, wrong sizes, damage, delivery's I will proceed to buy more Trapstar items and I hope you do too never had a problem with them

5
Date of experience: Oct 20, 2022
Christina Turner
Very pleased. First time buyer.

Ordered the Shooters 1/4 zip jacket on Tuesday and received today. Nice and quick to post and fits very well and comfy. First time ordering and many more too. Not sure about people not receiving items as my experience was very good.

5
Date of experience: Oct 20, 2022
stempetcie
Absolutely shocking Company my son used…

Absolutely shocking Company my son used his birthday To buy something 4 wks ago & still hasn’t got, I am in the process sort it out with fraud department it’s not fair that they are taking money of young people Dan.

1
Date of experience: Oct 17, 2022
Noelle
ordered a tracksuit on 5th October

ordered a tracksuit on 5th October, they took my money £180 but no emails with confirmation - trying to get through to get my money but no one gets back to me - Dont ever buy from them!!!!

1
Date of experience: Oct 17, 2022
Kitty
No need to be skeptical despite the bad…

No need to be skeptical despite the bad reviews. Ordered an irongate jacket and was delievered within 48 hours by dpd

5
Date of experience: Oct 14, 2022
VW37
Aziza was a great help for me today

Aziza was a great help for me today! Dealt with all of my queries & delivered good customer service.

5
Date of experience: Oct 14, 2022
Barb W.
DISGUSTING CUSTOMER SERVICE AND SLOW DELIVERY

Have tried contacting due to them emailing me about they have lost my parcel and gave me 3 choices number 1 was to “WAIT” and get a gift card with my original order number 2 “ALTERNATIVE TRACKSUIT” and number 3 a Full Refund, They have never responded to my emails and tried even contacting them everyday, they are a bad and disgusting company that dont value their customer care products that we have bought off them. I have ordered my tracksuit on October 14th and still have not received my tracksuit. Absolutely disgusting. I will be waiting for your response Trapstar.

1
Date of experience: Oct 13, 2022
Frederick Carter
Disappointed in trapstar…

I ordered in October for a pre order item to be despatched on the 24th of November. The item has still not been despatched and I have received very little information regarding my order. I have been a fan of trapstar for a very long time but I will never use this company again.

1
Date of experience: Oct 13, 2022

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