Review Time
Owners for less than six months and today the detective has confirmed it was a Westgate employee who broke into our villa in Orlando and who stole a purse. You are not safe at Westgate. If you are an owner, I highly recommend that you reconsider. I do have receipts and information that I will start posting once this case is closed with Orlando PD.
Don’t waste your time or money with this scam of a company. They sell you something someone else doesn’t want and provide false information about all of the amenities and opportunities. I am almost done paying for it and want to give it back and they want to charge me $3k, seriously!
:I purchased a timeshare with Westgate Resorts in Orlando about 3 months ago and quickly realized it wasn’t what was promised. I contacted them to cancel and request a refund, but they refused and said I can only resell it myself. I paid over $1400 and feel completely misled. This company takes advantage of people and offers no fair solution. I do not recommend dealing with them.
We had a terrible experience with Westgate that began in 2019 when my wife and I were lured into a pressure sales pitch to purchase during an anniversary trip. We were persuaded with free cruises and a chance to generate income through timeshare rental, but after multiple rejections, the pressure escalated to an aggressive real estate pitch for a "cheap" foreclosure. The sales process was rushed and legally deficient—important documents were never disclosed. Everything was skimmed over and rushed through.When we finally visited the Westgate Villas Resort, the unit was much smaller than promised, and the promised rental income was nonexistent. We were misled into upgrading, which only worsened the situation. During the pandemic, we couldn't cancel or use the property but were still forced to pay increasing fees. The availability of units was also restricted, making it impossible to generate the promised rental income.The deceptive tactics, false promises, and failure to disclose important contract details have caused financial strain and emotional distress. Our advice is don’t engage with Westgate and save yourselves the trouble.
Westgate employs liars and deceitful salesmen that are very smooth talkers and exude trust, but don’t be fooled! If you talk to anyone that works at Westgate, you will fall victim like us. In June 2017, my husband and I spent hours listening to their high-pressure sales presentation where we finally caved in and bought a Westgate timeshare at Myrtle Beach. Westgate teaches their salespeople incredible techniques to use on unsuspecting tourists like us, promising great experiences and repeatedly pushing the idea that this timeshare is an investment. They even took our driver’s license to get copies. We didn’t know why but when they returned, we were told we qualified for a Westgate credit card that we could use to conveniently pay our yearly fees. Since then, we have NEVER been able to schedule anything. Even with an upgrade, we have literally paid tens of thousands of dollars over the past 7 years, and we have never been able to use our week vacation because there is never availability. What a waste and a burden. Stay away!
sat 6 hours saying no to timeshare, ended buying a 1week state at a discounted rate, so we thought, pressured into meeting again while on vacation to go over options for "money in escrow".if i didnt show they would charge my card for full amount of stay. NEVER AGAIN> Fake , RUDE< cursing and ticked off when you dont buy. Every ten minutes they ring a bell and clap like someone bought a timeshare,
We exercised our legal right to rescind a Westgate Resorts contract within the 10-day rescission period as outlined in Exhibit 1, Public Disclosures #4, only to be ignored in full. So, we brought it to the attention of their CEO, as our initial cancellation attempt sent to Westgate on March 3, 2025, has gone unanswered. Our decision to cancel stems from a significant change in our financial circumstances that occurred just three days after the purchase, on February 23, 2025. As retirees living on Social Security—I am 70 years old, and my husband is 66—we recently assumed financial responsibility for our daughter and grandson. This unexpected obligation makes it impossible to sustain the additional debt and ongoing maintenance fees tied to this timeshare. Keeping it is not an option for us. Upon receiving the contract on March 2, 2025, we discovered Exhibit 1 Public Disclosures #4 – “You may cancel contract without any penalty or obligation withing ten (10) calendar days after the date you sign this contract or THE DATE ON WHICH YOU RECEIVE THE LAST DATE OF ALL DOCUMENTS REQUIRED TO BE GIVEN TO YOU PURSUANT TO SECTION 721.07 (6), FLORIDA STATUTES, WHICHEVER IS LATER.” Acting promptly, we sent a cancellation letter to Westgate on March 3, 2025, well within this 10-day window from receipt of the documents. The delayed delivery, the rushed signing process, undisclosed fees, and our dire financial situation reinforce our legal and moral grounds for cancellation. We fear that we might have to seek out a lawyer if they continue to ignore us and their legal obligations.
Salesmen Greg and Damian made outrageous promises they never intended to keep. They promised 2-bedroom Oahu condos for $299/week when WESTGATE DOESN'T EVEN OWN CONDOS ON OAHU! They guaranteed "excellent cruise pricing" that turned out to be $8,000 MORE than advertised and promised $1,500 and $500 travel credits that never materialized. Greg sent countless texts promising cruise information "this afternoon" or "by Monday" but NOTHING ever came. Four months of lies and delays while they kept our money. Initially they quoted us $100,000, then dropped to $24,000 when we tried to leave using classic tactics targeting seniors. When we discovered the cruise "discounts" were actually MORE expensive than booking direct, their customer service told us we "couldn't check pricing for 6 weeks" which was clearly designed to trap customers past cancellation periods. Customer service is completely worthless and unhelpful. We're seniors who trusted their promises and got completely scammed. The employees at this company are trained to lie and deceive customers. Save your money and book travel elsewhere. Westgate should be shut down for these fraudulent practices!
Only did a 1 star because 0 wasn't available.Saleswoman was extremely fake sweet. Until I said no. The complete shut down and dejected look. No more about her kids, husband, family winery....If for no other reason i would not buy because of this level of fakery and deception. I wouldn't trust anything they said without a lawyer review.For a 90 min presentation we were promised a breakfast and 150 reward.I have been to Motel6 and seen a better Breakfast. Horribly cheap and a clue as to how their program/product likely is.After 2.25 hrs I was going to leave and it was implied if i did there might not be any $150.The 1 bedroom at 60,000 was reduced to 7,000 after the third NO and third salesperson. When they plan to oversell by that much how would you trust anything was not a rip off?The model which is supposedly the top of the line had pealing formica coffee table and cheep cookie (1) in zip lock bags.Get ready for pounding music and over hyped theatrical excitement from an army of salesppl. One kind one on our way out did point out a great food court on the next floor.Set your 90 min alarm. Say no. Watch the mood change and the constant "just one more minute" that goes on for another 45 min.Remember, 60000 went to 7000 with 3 NOs. I can send you the written offer he mistakenly left on our table.If you have the time to waste and want to waste theirs it could be fun.
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