Review Time
Stay away from Dryyve/Wheego at Vienna Airport – they are the same company and absolutely dishonest.I bought full insurance before my trip, but at the counter they claimed it didn’t cover everything and forced me to pay another €150. When returning the car, their agent used a flashlight to find a few tiny marks (barely visible!) and charged me €100 more.Two weeks later, I was charged another €100 because their GPS supposedly showed I crossed the border to Germany – which never happened. I asked for proof, but they completely ignored me.This company is a scam. Unprofessional, unfair, and dishonest. What looked cheap turned into a nightmare.Until I get my money back, I will keep posting negative reviews everywhere I can.
Hired a car with Wheego through stressfreecarrental.com All went amazingly smoothly- picked up the car from Manchester Airport (shuttle service delivered through Clayton hotel) Hussein served us and was very helpful and kind. The only disadvantage was when I started reading the reviews and thought that I was going to be scammed! I had no issues whatsoever. Brand new car, friendly staff, easy pick up and returns
I booked a rental car with Wheego for three days in Alicante through Kayak.com and an agent: BSP-auto.com. The rate was very competitive, as is the case in Alicante, and the terms as communicated by the agent were clear: no additional insurance, full to full fuel policy. When picking picking up the car I was given two options, both different from what I booked: either 1) take additional insurance @ 120 euros, no deposit and full to full policy or 2) no additional insurance, 900 euro deposit and an additional 98 euro fuel charge (no F2F policy). Either way the rental was 100 euros more expensive then expected. When I brought this up, Wheego referred back to the agent BSP-auto.com. Unfortunately their 24/7 phone number did not answer on the 3 occasions I tried to call.
Absolutely disgusting people !!! Avoid at all cost !!! They work on commission and charge you extra for everything, they are liars, they are rude, they are not a business they are scammers ! They scratch their own cars to make you pay extra because that’s how the people in the office get paid !!!!it was Seen and witnessed by Greek people ! Never ever use these people luckily we walked away and didn’t take the car, the pickup driver Sam a nice boy.
ABSOLUTE SCAM!!!! Arrived to be told we need to give an extra £1,600 deposit on credit card. Husband doesn’t have a limit on credit card over 1k so that option is out. They would not accept my credit card as security. Our only option is to pay an extra £200 fee on top of the booking fee or cancel the booking without any refund. NONE of this was in terms & conditions when booking. Advertised as being in the airport, we were made to walk aimlessly to long stay car park & collected in a car. Driven to an industrial estate and told we will need to pay for a taxi on our way home as they won’t be open after 6pm. If you are thinking of renting a car from here DON’T!!! Worst rental company we have ever experienced and have been renting cars all over the world.
Age Discrimination- am 78, paid extra through Expedia for age, Frankfurt Wheego refused to rent the vehicle 'cos of age - triangulated me by saying it's Expedia's fault ... just sayin ...
My experience with Wheego was the worst I have ever had with a car rental company.I booked and paid for a Skoda Octavia (IDMR class) through Auto Europe at Cologne Airport. When I arrived, I was told to sign all the rental documents and the vehicle condition report around 30 minutes before I even saw the actual car. I was given a completely different car: a Skoda Scala Combi, which is a smaller / lower category vehicle than what I had reserved. No one informed me, no discount, no explanation. At the desk I was pressured to buy their local insurance package and told to pay ~€300 to Wheego for their casco. I refused. I was explicitly warned that if I didn’t accept their offer, any scratch would cost me €900 and they would charge me accordingly. This felt like intimidation to force customers into paying extra on the spot.When I finally saw the car, the rear bumper already had multiple dents and scratches. Some minor damage was mentioned in the paperwork, but other obvious damage — including a visible dent on the upper part of the bumper — was not documented at all. I immediately took photos and video before driving to prove that this damage was pre-existing.When I returned the car, I asked if everything was fine and I was told “yes, everything is fine.” I was not asked to sign any return inspection, and nobody mentioned any new damage. Hours later I received a claim accusing me of causing damage and, even worse, their report said I had “refused to sign.” That is completely false. In fact, about a week later they sent me that same form and asked me to sign it, which proves their initial statement was invented.I provided Wheego with photo and video evidence clearly showing that the bumper damage existed before I ever drove the car. They ignored it, didn’t download the files, and still kept €900 of my money blocked for weeks with no resolution.So to summarize: • I paid for an Octavia and was given a cheaper Scala Combi. • I was forced to sign paperwork before seeing the car. • The car was already damaged and not fully documented at pick-up. • Staff pressured me at the desk about insurance/excess and threatened large charges. • They later tried to blame me for the pre-existing damage and falsified return notes. • They have kept €900 of my money for weeks.This company acts dishonestly and manipulatively. They delay, they pressure customers, and they refuse to take responsibility. Avoid Wheego at all costs. I would never rent from them again.
Scam : In the small print there is that credit card needs to be valid for 12 months. So mine was 4 months when collecting the car. They said if we took an additional insurance of 60€ per day they would accept the card.No refund. We hired with other companies without problem.Never wheego again they are stealing your money, scammers
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