wowcher.co.uk

3.6
3.6 Based on 1.3K reviews

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Average Rating

3.6

/
5

1.3K Reviews

5 Star
53%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
34%

Filtered Reviews

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Review Time

IAN B
Redeem process bit awjward

I tried sev times to redeem my wowcher but found it an awkward process finally did it. The payment procedure seems awkward.

4
Date of experience: Oct 11, 2025
Simon Lancaster
Easy to order & a good price

5
Date of experience: Oct 11, 2025
Mollypot1
They should make it clear that if you…

They should make it clear that if you are gifted a voucher and there is a problem they will only speak to the person that purchased it BEFORE you buy it!!

1
Date of experience: Oct 10, 2025
simon Childs
Ordered some vouchers decide not for me…

Ordered some vouchers decide not for me message and received a refund no problem great service

5
Date of experience: Oct 10, 2025
Mrs O
Absolutely atrocious service

I purchased a voucher for a bed from wowcher and after placing the order as instructed and the month long delivery had passed, Wowcher's third party merchant does not respond to me nor Wowcher by email and Wowcher still refuses to return funds. The customer care is rubbish as there is no follow except you reach out and there is no issue history apparently as each response from Wowcher reads like I had not made contact before, severally.

1
Date of experience: Oct 10, 2025
jessica roy
Terrible customer service.

Terrible customer service.Brought a bed on the Wowcher website when it arrived it looked nothing like the picture shown.Mattress is so uncomfortable and not fit for purpose.Tried to cancel the order when I read the 100s of terrible reviews on the cloud 9 company.I want the bed to be collected and a refund issued

1
Date of experience: Oct 10, 2025
Michele
I ordered cards against humanity…

I ordered cards against humanity Christmas edition and when it arrived it was nothing like what the game should be. Complete fake copy !

1
Date of experience: Oct 10, 2025
karina tarsuslugil
I cannot believe the service I have…

I cannot believe the service I have received from this Company. I ordered an item and they sent a redemption voucher to redeem when I tried to redeem it was the wrong item. Despite At last 30 emails and 28WhatsApp messages all saying the same and asking me to confirm my email and order number to be told continuously that my email address is not registered yet they are emailing me on that email and on My details on my account it is my email address. I will never order again, i have asked for a refund but this has never been acknowledged the Customer Service is very bad and you cannot ring them.I have now heard from Wowcher and they have redeemed my voucher so I am really happy thank you so much Daisy Faith.

1
Date of experience: Oct 10, 2025
Rhian Lewis
Easy and I avoided using a monthly…

Easy and I avoided using a monthly subscription to Adobe!

5
Date of experience: Oct 10, 2025
Sally
Half price Halloween costume.

Happy with the service. I now have the App and will no doubt purchase something from Wowcher again some time

5
Date of experience: Oct 10, 2025

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