Review Time
I ordered a premium mystery gift set through wowcher and paid extra for it on the advert it had photos of prada perfume expensive purse etc hoping to get a nice item for my girlfriend for her birthday when it turned up it was rubbish jewellery probably cost no more than £3.00 very disappointed. This is my first and last purchase from wowcher.
I saw a promotion for 12 months of Spotify Premium for £23.99, and it said I’d receive the information via email. I signed up, and I received the username and password for an Outlook account set up by a person in India. This person then paid for a Spotify Premium subscription in India, as it was currently on offer in India. The Spotify username and password had then been sent to this email. I had someone’s name and date of birth in India! You can’t change the region, as that will stop the subscription, which means that not all music is available. I’ve reached out to Wowcher and keep getting the same computer-generated responses that the merchant is refusing my refund. I’ve raised this with Spotify and Outlook, and I just want my money back as I don’t feel this is correct, and I shouldn’t have someone else’s details, and they shouldn’t have created an Outlook email account for me. They tell me not to change the details for this account. Which means they can access it at any time. This seems fraudulent to me. Wowcher shouldn’t be allowing someone to pay for subscriptions in their own country and then sell them on to other people to make a profit.
Absolutely shocking company won’t give me a refund as I have lost my receipt for the post office tracking all they say is we can’t process it until we have the tracking receipt I have told them numerous times that I can’t find it for them to keep sending the same message, I have emailed them but had no reply from that either they can keep my money but won’t be buying from them again the thieves 🤬🤬🤬
Ordered a coat through wowcher from orberobiz they themselves are a nightmare the coat was like a 10xl and very poor quality returned item and had confirmation for return, yet constantly being told 10 days then another 7 and told contact wowcher for refund, which I've done over and over again yet still waiting total joke wowcher needs to check out so called companies they are advertising and selling products for. All I get is automated messages no real answer when I finally get anything back
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