Review Time
I was notified that my satellite service would end November 25, 2025 as it will no longer be in service. An appointment was scheduled for Wednesday September 17th for a technician to come out and check to make sure the new service would work at our location, we were provided a window of between 8am and noon. At around 11am I called the support center and was informed the work order was cancelled because the new system would not work in our area. No phone call, no text message and no email. So now we will no longer have internet unless we can find another provider. Incredibly crappy service and totally unacceptable way to operate a business. Never ever consider this company.
I had many reservations at first but the sales person (Rajanpreet) and the installer (Jaskaran) set my mind at ease every step of the way! Everything I was promised at the sales visit was delivered on and I am very happy with my blazing fast internet service! Sales visit to my door on Wednesday and Installation on Friday! Can’t beat that! I also love that no personal banking information was required at the sales call. I entered all personal details myself on the website after install to activate my account.
Really, one of the worst companies ever, both on the technical and on the service side. They agree they have issues with the home phone, which at best is unreliable. Missed many crucial appointments. After at least a dozen requests, the case was escalated up to nothing. They offered a credit for $25 after being catapulted from on department to another. Bad, bad, and worst.
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