Review Time
This company claims that easy returns on their website. Relying on this we did order a dress for my daughter and we received very low quality material dress. When we wanted to return it they emailed me a CHINA address for a return address!!! This costed me £25 to return the item tracked and recorded. I haven’t heard from them since. I have very big doubts about receiving the refund. But that is a company which everyone MUST AVOID!
I found my dream dress on Zapaka a good few month back and recently looked at reviews on here and I was so scared that I would not get my dream dress. After sitting for days thinking it over I took the risk of ordering and I'm really glad I did. I paid the extra to get it custom size and added a inch bigger than what I needed on every measurement and added 3 inches to lenght to accommodate my shoes and it fits perfect its only a bit large round my chest area which I can easily get altered. It came in a decent time. It was just packaged in a normal package bag but with the material of the dress it didn't crease and there was no funky smell to it like I had seen on reviews. If ordering I would definitely recommend paying the extra for custom size and adding a inch or two. I'm really happy I took the risk.
I bought my dress from them on the 17/04/24 and 3 weeks later I have had no shipping confirmation and have sen multiple emails and they just tell me that they are speeding up my delivery which they are obviously not. I bought £250 worth of dresses and it has been a total scam. Don't buy from them - I am based in the UK
I brought a jacket that cost me £75 that l won’t be able to wear because Zapaka sizes run smaller, l showed Proof that all of my clothes that I have purchased in the pass are extra large I sent them pictures of clothes that I’ve bought that are all extra large they had the audacity to tell me to pay to return the jacket 😡 l had to pay for shipping it to me and now l have to pay to return it I will never ever do business with this company again bunch of thievesIf I could give a rating of zero 000000👎🏽👎🏽👎🏽👎🏽👎🏽
I bought a dress for my daughter wedding from company. It was atrocious I had purchase another dress same style to my dismay . It was the same problem the cutting was identical to the one I purchase from zapaka with a different label I’ve try contacting them 8 times with no response
I returned a dress which was too small, the company said they will give me a refund on the email they sent me. I posted a dress recorded delivery so i have proof they have it. I have not received a refund and the customer service will not reply to my emails at all. Will never use this company again which is a shame as i never had a problem in the past.
I ordered a fake fur coat, it took a while, when I tried it on it was short in the arm and short in length, it did not fit, and so i started the saga of returning, I sent an email asking how , I got a response to leave it with them and they will sort out, this went on for weeks, until I got an email saying I was out of time to return, these people are crooks, please be wise and never order from them .they have not responded to any of my correspondence since , im shocked they should not be allowed to do any selling in this country .
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