zopa.com

4.6
4.6 Based on 798 reviews

We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest wit...

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Average Rating

4.6

/
5

798 Reviews

5 Star
85%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

Josette Kennington
Helping me take control of my money!

Zopa loans have been really useful, bring down my debt. The App makes everything easy. Great to have all my bank accounts and debts shown in one place plus analysis of my spending. It’s helping me finally take control of my finances!

5
Date of experience: Aug 15, 2025
John Simmons
No rushing

So easy to apply and quick decision ,Staff explain everything very politely talk you through application

5
Date of experience: Aug 15, 2025
Jackie
Very speedy application

Very speedy application, from just browsing to being accepted. No yards of forms and endless questions.My card arrived in a couple of days and I have also opened a bank account. Secure and safe.

5
Date of experience: Aug 15, 2025
Veronica Rizescu
Very easy process with immediate …

Very easy process with immediate result, accessible, not time consuming

5
Date of experience: Aug 15, 2025
J Hutchings
Great Help

Were a great help when my own bank, who i have been with for years, wouldn't help. I would use Zopa again and recommend them.

5
Date of experience: Aug 15, 2025
B Hemderson
I took advantage of an offer for 7.5%…

I took advantage of an offer for 7.5% interest if I saved the same amount each month for 6.months. It boosted my savings and pushed me to save regularly.

4
Date of experience: Aug 15, 2025
sue jones
Very happy with all round service.loan…

Very happy with all round service.loan was approved and transferred to my account very quickly once approved

5
Date of experience: Aug 14, 2025
Susan Wilkinson
Excellant service

I made the application, got a call from them for verification loan approved and paid within 48hours,

5
Date of experience: Aug 14, 2025
Velempini Moyo
Credit card application

I applied for a credit card to rebuild my credit score. There was no contact or correspondence from Zopa team updating me on my application. Instead Zopa just did a hard search further worsening my credit rating. I wouldn't recommend Zopa to anyone looking to rebuild their credit score. Customer service ain't good as there was no communication towards updating me on my application.

1
Date of experience: Aug 13, 2025
Gregory Gouri Shankar
After an extremely successful…

After an extremely successful relationship with Zopa the last one was an unmitigated disaster. It seemed that everyone I spoke to gave me a totally different answer. This was very disappointing and unprofessional showing lack of training and coherence in communication. I feel really disappointed having to write this as in the past Zopa has been brilliant

1
Date of experience: Aug 13, 2025

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Business Details

  • We’re Zopa, and we want to make money work better for you. With 16 years of tech know-how, customer understanding and money expertise, we've helped hundreds of thousands of people take the stress out of money. We’ve always been unapologetically honest with our customers, and value the same in return. Their feedback helps us shape what we build, so we can provide a bank fit for today, and for the future.

    Need some help with one of your products or would like to get hold of our team? Head to https://www.zopa.com/help to find everything you need.See more

  • language https://www.zopa.com

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