Glenn Burgess

I ordered a foholo f19 about 8 months ago and was having problems with it starting and the screen no

I ordered a foholo f19 about 8 months ago and was having problems with it starting and the screen not working and reached out to the company they asked for pics and videos which I gave them and all I...

owen grady

I love my scooter plus the customer service team is so kind and helpful I highly recommend them if y

I love my scooter plus the customer service team is so kind and helpful I highly recommend them if your interested an electric scooters and electric bicycles

_TheDarckFire_10

A fantastic investment for daily use

I have had this scooter for over a year now, using it for about 500 miles. It gets moderate use, but as someone who works on cars, I ensure it’s well maintained. The battery is cycled frequently, and...

Abraham Castaneda

It's a very good

It's a very good, safe and responsible experience

Julia Holland

Super fast delivery

Super fast delivery. More than I expected.

Ashley

It was packaged really well

agardygames18

Unacceptable Service Experience

Today, the service team came to our home while we were at work to install a smart water meter, which we didn't request and apparently had no choice about. They turned off our water without informing u...

Gary H.

I rang the emergency services for my…mother who is elderly and we were treated with kindness respect

I rang the emergency services for my elderly mother.The lady who dealt with me was polite and reassuring and arranged a same day call outThe young man (Graham) who attended and sorted out our problem...

Dora Hughes

I wanted to share my recent experience…

I wanted to share my recent experience with Portsmouth Water I had a real issue with a leak at my property-Jade was incredibly sympathetic, she took responsibility over my situation dedicated a lot of...

Lindsay C.

I called to set up my account and spoke…

I called to set up my account and spoke to Paige, couldn’t believe how simple and quick it was! She was extremely helpful, really kind and is an absolute asset to your team. Thank you Paige!

Bert Rogers

First Class Customer Service

Just had the pleasure of dealing with a lovely lady by the name of Susie. She’s gone to a lot of trouble to tailor my bill to suit my payment method and timescale. First class customer service. 10/10....

juju008856

I am extremely disappointed with the…

I am extremely disappointed with the customer service provided by Portsmouth Water My recent experiences have been frustrating, to say the least.The main issue is the excessively long waiting times o...

Vide M

Kudos to Luxpower team, especially Ayoub and Andy, for top-tier customer service. I had a unique sit

Kudos to Luxpower team, especially Ayoub and Andy, for top-tier customer service. I had a unique situation. My SA-bought, Zim-based inverter malfunctioned. With no Zim repair centre, Ayoub was very pa...

Jake Morris

Great Customer Support

I am a person who just wants technology to work. I chose Eco Renewables (review of them also posted today) to install my battery to augment a previously installed solar panel array and Eco used a Lux...

Woodrow Turner

The Luxpowertek LXP 3600ACS good, but watch for EMI

The Luxpowertek LXP 3600ACS is good at its job but unfortunately creates such bad EMI (Electromagnetic interference) that the use of the mid ‘20s Tivoli Audio One FM radio is nearly impossible. Neithe...

Deb Brown

Unreliable and poor aftercare, very slow to respond

I have a lux powertek hybrid inverter installed last year, it has not been without it's issues. This past year we have had several erratic episodes where the inverter seemed to have a mind of it's own...

Bernard Long

I've been using the Luxpower 7kW…

I've been using the Luxpower 7kW inverter for a few weeks and it seems pretty good. It's affordable, lets you choose your own batteries, and has lots of features for managing your solar energy. Like O...

TC

My Luxpower converter does not meet the spec

Installed late 2022 and constantly monitored, the 2x3.2kWh batteries are probably OK. The real problem is the Luxpower Tek converter. Despite claims about its specification, it frequently takes an a...

gareth pritchard

I cannot recommend The Energy Company highly enough. I first contacted them during an extremely stre

I cannot recommend The Energy Company highly enough. I first contacted them during an extremely stressful time while dealing with British Gas and was completely at my wits’ end. Finding Colin was an a...

Carmelite Sisters

Best results

A dedicated and competent team of friendly advisers, committed to obtaining the best results for thier clients.

JILL LEWIS

The Energy Company experience.

We have dealt with The Energy Company for nearly 20 years and seen them grow but still provide the high level of service.We have experienced a number of problems whilst developing with Scottish Power...

Carys Williams

Excellent service.

Having been advised by EGIN to seek the service of an energy broker to get a better rate for the gas & electric supply to our chapel, we were recommended The Energy Company by one of our chapel member...

Natalie

Excellent customer service by Lucy

Excellent customer service by Lucy. Extremely helpful and went above and beyond

customer

Professional service…

Colin has always been very professional in dealing with all our energy contracts and provided an excellent service. I can throughly recommend him and his company.

Fran Grattan

Molly was very helpful with my WiFi problem and very polite and is helping to resolve the problem an

Molly was very helpful with my WiFi problem and very polite and is helping to resolve the problem and is getting someone to call out to help fix it...very good customer service from molly

Nizamire

​I had a great experience speaking with Abhishek today regarding my Prepay Power account. He was inc

​I had a great experience speaking with Abhishek today regarding my Prepay Power account. He was incredibly professional, patient, and helped resolve all my queries quickly and efficiently. It’s rare...

Paddy Fitzpatrick

What made experience 'so great': My power went off yesterday at 4pm. The electric company were unabl

What made experience 'so great': My power went off yesterday at 4pm. The electric company were unable to turn the power on; they advised me not to call Prepay Power, telling me that PPP could not help...

Vincent Clowry

I would like to thank Arniv very much for his support and hearing me speak and most of all his empat

I would like to thank Arniv very much for his support and hearing me speak and most of all his empathy. What a great people person prepay power are so lucky to have a employee like that. God bless bro...

Paul Gaffney

Spoke with Nivya today re technical difficulties with using the App. Call was answered straight away

Spoke with Nivya today re technical difficulties with using the App. Call was answered straight away - no longs queues of calls. Nivya was polite anf very helful and issue was rectified immediately. G...

Rachel Ward

I would like to thank your colleague"stephen" from the "loyalty" department for all his help over my

I would like to thank your colleague"stephen" from the "loyalty" department for all his help over my last 2 calls in regards to helping me out on my rates I had been charged that I was unaware I was o...

Benson Cook

An absolute shambles of a company

An absolute shambles of a company, I highly recommend avoiding them at all costs My father had 30+ solar panels installed via a reseller, however when it came to changing a single setting we were told...

Dicky

Everyone else's fault

Sungrow attempt to minimise lability for their challenged solar hardware. They run the installer and the owner around mercilessly. Interested in sales but very reluctant and challenging after sale ser...

Otto Cooper

Sungrow system user interface

Hello Please do not choose Sungrow system if you are planning to install solar panels and battery backup. Their support is not graeat and the control of the system is very poor when it comes to settin...

Kelly Baker

By Abdalla B M

By Abdalla B MAs the world shifts toward sustainable energy solutions, many homeowners, including myself, have turned to solar power as a way to reduce energy costs and environmental impact. About a y...

James Dark

Solar inverter stopped working after…

Solar inverter stopped working after automatic update and support not answering for weeks. This is not acceptable in 2025, very dissapointed with this brand😒

Joey Badger

This has been the worst consumer experience of my life. I'm going to go into more details, but I wa

This has been the worst consumer experience of my life. I'm going to go into more details, but I want to bullet point the bad for those who won't read. They literally looted my house, stole tens of...

Michele Kapur

DO NOT USE THIS COMPANY! They have screwed up everything from the beginning. I signed to have the s

DO NOT USE THIS COMPANY! They have screwed up everything from the beginning. I signed to have the solar installed and 10 months later, they had me sign another contract. They never installed anythin...

Marsha Baker

Damaged/Defective Inverter

Damaged/Defective Inverter - Not Operational Since 06/19/2022 - Multiple attempts to get status updates from Customer Support have resulted in no response or emails indicating "I am sorry for the long...

Taylor Taylor

This has been one of the worst…

This has been one of the worst experiences I have encountered with a company. The rep is quick to communicate and hound you to make a sale and then goes ghost. Powur sub contracts to various installer...

PolanGameplayYT27

Powur gives a second to none experience…

Powur gives a second to none experience in going Solar. They do thousands of installs and have outstanding pricing and communication. Like any company it's your solar consultants job to follow up and...

Samuel Anderson

All talk. No solutions

What has changed? It has been a month (Dec 23rd) since QP promised to talk to Solaredge about the solar panel not properly functioning. Solaredge is supposed to be monitoring this but didn't identif...

McKenna

Extremely dissatisfied with the support experience.

I am extremely dissatisfied with the support experience. I ordered a cashmere sweater and was unhappy with the fit, wanting to return it. The product itself was fine. However, they asked for a picture...

Lawton H.

Lack of communication and support...

The company fails to respond to phone calls, messages, or emails. Staff are often unavailable. Claiming expenses is filled with obstacles to deter submissions. There seems to be little interest in per...

Adam C.

A frustrating experience with the agency...

The agency is a terrible place to work. They employ many people beyond 12 weeks on the same contract without proper conditions, violating regulations. They attempt to force new contracts on workers to...

Benjamin Bell

Frustrated with the company's practices...

I received a pay rise, which was immediately negated by a holiday pay deduction. I will never work for this company again.

Nicole

Unimpressed by the interview experience...

I had an interview a few years back at a location where the interviewer spent 20 minutes staring at the table. He didn’t look up or make eye contact. Instead, he made it clear that this was not the ri...

Tobi_3

Extremely disappointed with the support...

I am extremely disappointed with the support team. I ordered a cashmere sweater and was unhappy with the fit, wanting to return it. There was nothing wrong with the item. They asked for a picture of t...

Denis Clark

Outstanding service from start to finish!

An outstanding service from the initial quote to installation. The team was courteous and fulfilled all promises, keeping me informed throughout the process. On installation day, everything went smoot...

diane mountford

Ups solar exceeded our expectations

Ups solar were competitively priced through the solar together bulk buying scheme. They were very efficient and helpful. We particularly didn’t want cables etc showing on the front of the house and we...

Suki

Solar panels and battery

A very neat and professional installation. Panels look great!

John Meers

A fast and efficient service

Panels and equipment installed in 1 day. Team were very helpful and did a tidy job.The office phone next day to check we were satisfied, and then sent the invoice followed by detailed welcome pack a...

Adam Dobbs

Solar and Duracell battery installation

UPS recently installed a solar and battery system at my home. They were professional and pleasant to deal with throughout. I went with UPS after assembling a number of quotes as they struck me as the...

customer

6 panel solar system with battery…

6 panel solar system with battery installed as part of the Solar Together scheme. Despite a slightly prolonged installation process everyone at UPS be it the installers or the office team have been pr...

Wells Lewis

Absolutely no response from your company. Zero.

This is the third time I am sending a request to hear from your company and get a quote. I have heard nothing from you guys. No messages what so ever. Just nothing. So there you go.

Adam Butler

BEWARE of Semper Solaris

BEWARE of Semper Solaris. This is the first review I have ever written. If you are planning to put solar on your house, this is worth reading. My intention is to share my story, so this does not happe...

Jim J.

Broken Promises...7 months and nothing to show for

I don't write many reviews but feel it is necessary that I provide my experience so those considering Semper Solaris as their Solar Provider will be informed to not make the same mistake I did.I start...

Timo1223r18

Do not trust this company

Do not trust this company. It's been 8 months since we agreed to work with this company and we have nothing to show for it. Yesterday was supposed to be the installment day and no one showed up. I fin...

Chelsea Walker

Semper Solaris Tried to up charge me…

Semper Solaris Tried to up charge me twice for 2500.00 each time. After a site inspection they started installing in a couple of weeks. So far so good. Once they started I get a call trying to get me...

Jan Brown

Call center was very rude and…

Call center was very rude and unprofessioanal Stay awayI explained my situation changed and was relocating. I would reevaluate at new home. Person became angry and hung up for no reason. Nev...