alloallo.com

3.5
3.5 Based on 888 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

888 Reviews

5 Star
43%
4 Star
17%
3 Star
9%
2 Star
6%
1 Star
26%

Filtered Reviews

Filter Reviews

Review Time

drlu7467
Stuck with a faulty phone - avoid!

Like many others reviewing this Hong Kong company I was sent a faulty phone (I'm not able to make phone calls - pretty important feature). I have initiated a return process, but nothing happens. I've waited for a printable return label for 5 days (a process that should only take hours according to their website). After checking out other reviews on Trustpilot I fear I won't get a new phone or a refund.Customer service does not seem to exist. On top of that they ship their phones from Hong Kong which means delivery to the EU takes a while (plus there is always a danger of customs hassle). So even if I could get a new phone from them it takes way too long. I need a new phone as my old one broke. Never ever shall I order a) from this company b) outside the EU.

1
Date of experience: Jul 27, 2022
Mairim
Easy to work with the site but could be…

Easy to work with the site but could be interesting to have some comparison info about the different model (ie difference between iPhone 12 and 13, or 7 and 8, ...) and some technical advice

4
Date of experience: Jul 27, 2022
Kira H.
It's very good and very smooth

It's very good and very smooth. I have no regret I choose allo allo purchasing refurbished iPhone. Thanks!

5
Date of experience: Jul 26, 2022
Paddy Baker
Terrible customer service and delivery

Didn’t give information on where the product was being shipped from, I believed it was Ireland and turns out it was Hong Kong. They also u der valued the shipment. So it got stuck in customs, it took a month and a half to arrive and i had to pay an extra €75 customs charge. do NOT use this company.

1
Date of experience: Jul 24, 2022
Morac97
Thanks for the iPhone

4
Date of experience: Jul 21, 2022
Woody Taylor
A very good deal on the price of an…

A very good deal on the price of an iphone 8 at the time, got a new battery to get the best from phone in the 'good' price range at my expense.

5
Date of experience: Jul 19, 2022
David C.
this is one of the best mobile website…

this is one of the best mobile website which i came across in recent past.its just excellent giving you every answer for your doubts and leaving nothing to imagination.Now i need to wait for the product before writing further.But so far so good very convenient shopping site.

5
Date of experience: Jul 17, 2022
Louis C.
Absolutely shocking

Absolutely shocking , phone cost more to deliver, it spent 3 months in customs , and Fedex charged me € 78.95 for the pleasure of delivering the Iphone a full 3 months after purchase. I sent 22 emails where I got the "auto response" stating we will look into it , not one email to say they were ging to help . in the end it was a nice person in Fedex that helped. Unit now is more expensive than other sites

1
Date of experience: Jul 15, 2022
Ralph Fisher
Payment option was fast easy and felt…

Payment option was fast easy and felt secure now awaiting delivery

5
Date of experience: Jul 15, 2022
Ipsylon201489
It took longer then I thought for the…

It took longer then I thought for the item to be dispatched but once it did it arrived quick

5
Date of experience: Jul 12, 2022

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More