Review Time
Never got my parcel, and when I tried to use the web or the form to contact them, a machine would always reject my claim because of technical problems. There's no option for contacting them by email or speaking with a human, and the only chance you have is to go to one of their offices and, maybe, they'll listen to you. Compare that to the service that any other parcel delivery company provides, and this one is by far the worst of them all. I've received hundreds of parcels from several dozen different delivery companies, and the one that reliably fails is Correos.
For 10 years I have been buying products from eBay and Amazon from all over the world and I received them on time until I got the most unserious mail in the world, Correos. I have been waiting for a package for 13 days and I am still waiting for the status of the order to be updated.... they do not respond to emails and I have not received my money back yet. Correos are some scumbags chupacabras
They make mistake after mistake. Nothing ever gets right the first time. They're civil servants, so they don't work on Saturdays or Sundays. They also don't work between 1 p.m. and 4 p.m., when they have nap time. They also don't work after 6 p.m. If you call, they don't answer or they redirect you because you have the wrong number. Correos and Correos Express are all civil servants, but also different companies. They do deliver Amazon orders on Saturdays, but not orders from private individuals. They don't honor their appointments. If you have a choice, choose UPS, SEUR, or MRW, and you'll be fine.
Went into the post office in Villanueva del Trabuco this morning 13th Nov 2025. The older woman couldn't have been more unhelpful. I was returning a parcel to get a refund. She claimed that she didn't have the barcode scanner to process my item from my phone. She asked me to go to the stationery shop to get it printed off and pay for it when I was informed by the company I was returning my item too that the post office would be able to scan the barcode from my phone. When we were outside about to go to the stationery shop . She must have had a change of heart. Or thought perhaps I should do a bit of customer care for my job. She then told us to write the barcode on the box and she tried to scan ot via a mobile device which worked fine. Talk about wanting to say No before helping the customer. This was a simple process but due to her attitude and manner she made it almost impossible. She would rather say no than yes. Really poor service. We will avoid Cerroes in future if I can help it.
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Correo Digital, Burofax, Envío de Paquetería Nacional e Internacional, Notificaciones, Sellos Personalizados. Más de 3.600 millones de envíos al año.
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