Review Time
been waiting for refund since mid march. they are basically thieves. they would take your money, not ship you the items, and refuse to tell you when a refund can be issued. they used to take paypal before but not anymore, probably because received too many disputes and now they can only scam money with credit cards, and you would need to fill chargebacks to hopefully get your money back. this business should be taken down, it seems like it’s only setup to stealmoney.
Got scammed by them. Bought two pairs of air jordans back in december 2018, got cancelled, and never refunded. Upon sending them countless emails, they will simply ignore it for weeks or reply: "Hello,we are very sorry, we issued a delay with the refunds.We are going to recover and give you the money back assoon as possible."Have filed a chargeback and made an official police report against them. Waiting for an outcome. Highly suspect that they are going bankrupt and fleeing with the money
This was probably the baddest shopping experience i've ever had. I waited 3 weeks that the shop will ship my items without being succesful (they really don't shipped after 3 weeks!!). Now i wait for days to get a refund. The email says "as soon as possible" they will refund me. I mean what? This is a luxury shop and they don't know when they will refund their customers after letting them wait for weeks to not get an item the customer paid for??Also they don't have a phone number. So you can not call the shop if you get scammed like me. Don't buy at Dope Factory!
I have requested a refund for my order and they have accepted it. However, after I shipped back the items they hold it in the custom and did not pick it up. Now the items is returned back to me and I have tried to contact them but NEVER got a reply. AVOID THIS SCAM SHOP AND BUY ELSEWHERE!!!!!!!!!!!!!!!
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Dope Factory presents a dynamic, contemporary urban selection of the most influential brands of the fashion scene.
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