Review Time
Be Warned! Do not waste your time or money with this incompetent company. They will cancel items without notice. They will not refund your money. Your emails will always be answered by a generic response. Customer service is trash. Even visiting the store is a horrible experience. I'd rather spend extra with a place like West Elm, or The One and get quality items AND quality service. Be warned!! Do NOT!!
I purchased a Cory bed frame and a mattress from Home Centre. It was delivered with visible damage on the edge. I contacted Home Centre, and until now, they have failed to solve my issue. They claimed all Cory beds have manufacturing defects(damages); I cannot understand why Home Centre agreed to sell such a product since they know there are defects. It shows poor management skills and lousy decision-making from their side. I will open a case with Consumer Protection; I am tired of talking with all the Home Centre employees. UPDATEThe home center agreed to refund my money for the bed frame but refused to reimburse me for the mattress. They claimed that the mattress is standard size and I can use it in the future when I buy a new frame!!!
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