luxaflex.co.uk

4.4
4.4 Based on 140 reviews

Be inspired by Luxaflex®! Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products. Our ...

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Average Rating

4.4

/
5

140 Reviews

5 Star
81%
4 Star
0%
3 Star
3%
2 Star
1%
1 Star
15%

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Review Time

robert
very helpful customer services

very helpful customer servicesquickly sent a small replacement part for our excellent Duette blinds

5
Date of experience: Oct 09, 2025
muir vidler
Helped me fix my broken cord quickly and easily.

I emailed them about a broken cord on my blinds that I was having trouble finding a replacement for. They replied very quickly, asked for my address and sent me a new cord straight away without asking for any payment for it.

5
Date of experience: Sep 15, 2025
Donald Ian MacDonald
Above and Beyond!

Had occasion to contact Luxaflex to see if they could get a spare part for an older roller blind. Absolutely delighted with the service received, in particular with Kerry Haye. Went above and beyond to ensure the correct part was sourced, and delivered, in super quick time. This blind will now have a significantly longer lifespan thanks to her endeavours. Would definitely deal with this helpful, friendly and professional Company 😀

5
Date of experience: Sep 11, 2025
matthew
Excellent service from Luxaflex

All of our very large windows have Luxaflex roller blinds which were installed around 2013. The mechanism on one started to fail and since approaching Luxaflex they've gone out of their way to help me get the blind working again...this is after 12 years and we must be way beyond any warranty period. I'm most impressed. Luxaflex is now on my short list of companies with excellent customer service.

5
Date of experience: Sep 08, 2025
VicAsh
Very speedy and professional

I needed a small bottom bar clip for my luxaflex blind. After contacting the company I purchased it from and searching the spare parts website they suggested I look at, I could not find an identical clip anywhere. Eventually after fruitless searches I contacted Luxaflex UK and Ashleigh responded speedily. The spare clips were dispatched without delay and my blind is looking great again.

5
Date of experience: Sep 05, 2025
N Burrows
Luxaflex are second to none in customer…

Luxaflex are second to none in customer care. Some small spare parts were quickly provided for some of our 15-year-old metal venetian blinds without a quibble (and free of charge). Exemplary service and much appreciated.

5
Date of experience: Sep 04, 2025
Always a great experience with…

Always a great experience with Luxaflex, we needed small replacement parts for broken blinds. The response was quick, and the service was highly efficient. A big thank you to Colette for sending them out. Thank you

5
Date of experience: Jul 23, 2025
plouffe28
Replacement part

Kerry provided a suitable replacement part for an old blind very quickly

5
Date of experience: Jul 21, 2025
Elxetair64
Very helpful

Very helpful

5
Date of experience: Jul 18, 2025
Mandy A.
Very efficient service

Kerry of Luxaflex was extremely helpful with supplying some small parts for a broken Luxaflex blind. Quick response and efficient service. Well done Luxaflex, and thank you.

5
Date of experience: Jul 17, 2025

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Business Details

  • Be inspired by Luxaflex®!

    Luxaflex® Window Blinds, Shutters & Awnings are retailed through a network of INDEPENDENT DEALERS AND JOHN LEWIS Department stores, who are able to offer a comprehensive measuring and Installation service on all products.
    Our range of window covering products includes innovate Blinds such as Duette, renowned for their energy efficiency, exclusive product ranges such as Pirouette with light filtering floating vanes, Internal Shutters and Awnings – as well as traditional products with a modern twist such as Roller blinds - all with a focus on beauty and durability. Leading the way in motorised control systems is the innovate PowerView range, which can be operated anywhere through your mobile device!
    For more information on these products or to FIND A LOCAL STOCKIST please see the dealer locator on our website - www.luxaflex.co.uk
    See more

  • language https://www.luxaflex.co.uk

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