Review Time
I wrote about this dreadful company three years ago. I get paid by them for selling on Chrono24. If you see a platform that partners with them I would not, under any circumstances, use that platform. They take many days to pay and hold onto money for days to earn interest. You have been warned!UPDATE: As others have said this company are really just scammers. I sold a watch via Chrono24 and have not been paid. They claim to have sent the money but this is a verifiably just not the case. I have removed all my watches for sale and moved them to Ebay who pay in under 24 hours usually so products do not have to be sent until money is actually in my bank account....Ebay does not use these scammers.
Currently waiting for my payment from Vinted.. I’ve had no luck with them and my bank says they’ve not received a request. This bette not turn into something more serious like below as I’m relying on this money to pay for urgent surgery for my pet dog as it will sadly not make it.. Sort it out “ Mangopay”
REPLY TO MANGOPAY'S COMMENT: Vinted are telling me that you are the ones withelding my money so make your mind up!My ££ is with YOU as you are the payment provider Vinted uses Mangopay as a payment provider. I trusted that if I sold items on Vinted that my money would be safe with Mangopay. It isn't, they will not release my funds, over £200 of sales and they are refusing to release MY money as my passport expired 2 months ago, regardless of being able to provide bank statements, bills etc. AVOID USING ANY COMPANY THAT USES MANGOPAY AS THEY ARE SCAMMERS
Estafadores! he retirado de mi monedero a mi cuenta bancaria 50€ con la identificacion correctamente, y se queda la transferencia en estado: la transferencia a tu cuenta bancaria se está revisando... Para realizar otra esta debe terminar. Estafadores Wallapop y Mangopay haber si los meten en la carcel a todos! Estafadores!Scammers! I have withdrawn €50 from my wallet to my bank account with the correct identification, and the transfer remains in status: the transfer to your bank account is being reviewed... To make another one, it must be finished. Scammers Wallapop and Mangopay, let's see if they put them all in jail! Scammers!
If I could put less than a star, I would. Similar experiences as others with Vinted. They are requiring a written letter as well as a bank statement to prove I haven't received a payment. Fortunately, my bank will provide this but it is unclear why they are requiring this level of information despite it being widely reported (see The Sun) that a) they are having a huge problem with missing payments to 1000s of users and b) fully knowing that a signed letter will not be provided by many banks (they know this because it has been reported in the articles about this). As reported in the Sun, even people who provide the signed letter are not getting paid. I have provided them with a reference from my bank - they've refused to use it to check transactions. Funnily enough my bank was happy to search for the transaction (using the reference Vinted sent to me) without a signed letter from Vinted - so despite the responses on this page, they are fully aware that requiring a signed letter from a bank is not standard practice when it comes to verification. This warrants investigation - not least why they are asking for bank statements when they are not using for the stated purpose (proving a transaction was not received - as stated on the Vinted website, which makes no reference to a signed letter). Worth checking whether they are registered with the Financial Conduct Authority to see if you can complain about them - if not you should still be able to complain to the Financial Services Ombudsman if your money still hasn't been returned to you in 8 weeks. None of the communications I have received regarding the matter acknowledges that they have been experiencing widespread problems with missing payments.
I have a big MANGOPAY problem with 3 payments made MORE THAN A MONTH ago for purchases on Delcampe.The money was immediately debited from my bank account but the sellers still haven't received anything and are threatening to cancel my purchases!
Same as everyone here by the looks of it - Mangopay blocking withdrawal from my Vinted balance.Been over 3 weeks of me trying.Could someone on mangopay please try and help here. My money is £900 odd being withheld for no reason.How long does it take to verify given I have already had my ID verified?
As with everyone else on here, Mangopay are withholding my funds after selling items on Vinted. Apparently I'm being investigated. I've sent ID, proof of address, bank statement, utility bill. I am not laundering money, I'm selling my wardrobe, having a clear out. I have not made over £1000, so HMRC will not be interested. I am a British tax payer.I wonder how much interest they are making with OUR money? 😤 🤬 P.S. I'm a Verified User too, so what is their problem?It would be really nice to get some response from Mangopay. ** in response to James at Mangopay - I am verified **
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Founded in 2013, Mangopay is the wallet-first infrastructure for multi-party payment flows, designed to give platforms the control, scalability, and revenue opportunities they need to thrive. Mangopay offers programmable wallets that mirror real-world multi-party experiences, enabling platforms to hold, split, and move funds across buyers, sellers, and partners, while unlocking new monetization streams.
Mangopay powers platforms with white-label infrastructure, offering IBANs, FX, acquirer-agnostic processing, and fast cross-border payouts, all secured by AI-driven fraud and compliance tools.
With over €150 billion processed, 430 million wallets created, and 330 million users onboarded, Mangopay has demonstrated scale and reliability. Leading platforms like Vinted, Wallapop, Storefund, and Debenhams have used Mangopay to power complex flows, double transaction volumes, and streamline global operations. See more
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