Review Time
How is this company OnTrac in business . I odered Adidas stuff. They said couldnt deliver business was closed ? I was sitting at my office with staff till 630 pm Got the text at 524 pm LOL what a joke . called them 2x no help what so ever . Call Adidas 2x to let them know . Not much help either . said they cant cancel refund if product is in route .
This company is incompetent and cannot deliver a package to the correct address, and then they make excuses.My apartment building is painted mustard yellow with a bronze colored door and a yellow wreath on the door. The courier delivered my packages to a green building with a brown door.Anyone who looks at my front door and then looks at the delivery photo where they left the packages knows immediately that they delivered to the wrong address.
The worst company ever my daughter ordered something from SHEIN and they delivered it at the main mail box in my apartments and left it on the ground for someone to steal it. They took a picture of it on the ground and send a notification two days later when they should have placed it at my front door. I have never heard of this company til now they need to go out of business ver unprofessional.
I ordered clothing from the Gap while I am on vacation with plenty of time for delivery. Now I am 3 days away from leaving Florida and the driver has claimed not to be able to deliver two days in a row. I provided a gate code yesterday, now today they state it is a security/signature issue although my order for Gap clothing certainly does not require a signature. I am going to miss my delivery, but Gap chose this horrible service so they will have to refund me and eat the cost of the late package.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.
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