Review Time
Firstly, DO NOT ORDER FROM THIS COMPANY! I did order from them back in Sept 25 & had no issues, hence why I ordered from them again. However, something with this company has clearly shifted since then & LOTS of people seem to be having the same issues (including myself this time! 🤬). I placed an order on the 3rd Dec 25, received confirmation & on 7th Dec had an email saying my order was on its way. As of today (22nd Dec), it’s still not arrived. UK shipping was supposed to take 4-8 days, but other correspondence said it would be here no later than the 19th Dec. The tracking is useless & just says: - Status: Order ReadyWaiting for carrier to update tracking information, please try again later.This tracking hasn’t changed/been updated in weeks! I have emailed numerous times, filled in their online enquiry form & messaged via TikTok more than once. They are completely ignoring me & not replying. Makes sense now why they’ve not got a customer service contact telephone number available. I have now had to go to my bank to try & get a refund issued for this order. I have also reported them via TikTok, as they are clearly just ripping people off & need stopping ASAP!
Dont order from this company, big order never arrived, sent so many emails, to just keep getting fobbed off and now being ignored. Disgusting customer service, these items were for a birthday which passed ages ago and now Christmas is upon us with no hope of receiving my items.
Worse company to purchase off.They’ve not dispatched the 2 products for over 2 weeks. They’ve DONT reply to emails or messages.They’ve provided no assistance, and I’ve had to go to my bank to claim my money back and will be taking legal action against them if they proceed to continue to ignore me.
Five-star experience! ✨ This designer jewelry site delivers true luxury the quality of the pieces is exceptional. The packaging alone is worth every penny elegant, thoughtful, and absolutely premium. I was so impressed I put a second order in straight away for my daughters.Highly recommend!
Absolutely terrible company and awful customer service. Ordered £100 worth of jewellery on 13/11/25. Told it would take 4-8 days. Item hasn’t been dispatched yet and it’s 26/11/25 contacted the company twice with no reply. Steer clear of this company. It’s either a scam or just an awful organisation to deal with. Hoping the jewellery will arrive eventually but not holding my breath! Daughter’s birthday passed now who the gift was for. Annoyed and disappointed with myself for not checking trust pilot reviews first as they are shocking!
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