Review Time
Ordered 2 pairs of GT-1000 9, got them within 7days in total. Great shoes as always. Order was shipped to Sweden. Only complaint is that I didnt get a message saying my order arrived. That was no problem as I work with shipping and could sort out the collection of goods myself. Overall Happy and will order again!
Took payment order not processed fully....looks like items are not in stock. Customer services very polite but very unhelpful. Cant refund as the order is with the warehouse picking team..... WILL BE A DELAY... no idea how long. They then need to request a cancellation and hope for the best by the sounds of things. Avoid like the plague guys and girls.
Not good service at all, shoes shown on website available when ordered and money taken then get an email saying cancelled. The next day the money was taken again. I emailed in for a response and got nothing back although the money was there the next day after that. One of my favourite brands of running shoes but I will change because of it.
I place an order on the Asics Outlet website. According to the website delivery is within 3 to 5 business days. A week later my order is still apparently "Not shipped".When you call their customer experience line you get a message to say that they no longer take phone calls and to send them an email. I am still waiting for the response to the email I sent them regarding a previous order and issue with that. The shopping experience is just as bad as you place an order only to discover that they don't have stock. For such a great brand with great shoes their online experience and customer service is appalling.
Terrible company - do not use!! Trainers have not arrived! Called several times you just get a voicemail saying they are not taking calls at the moment. Emailed twice but to no avail! No customer service at all! Paid for goods that looks like I will never receive!
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