outlet.asics.com

2
2 Based on 201 reviews

Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories....

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Average Rating

2

/
5

201 Reviews

5 Star
20%
4 Star
3%
3 Star
1%
2 Star
4%
1 Star
71%

Filtered Reviews

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Review Time

RB93
Never again

Never again. Two orders, first took just over 2 weeks to come and the second a full 3. Both unsuitable but can’t send them back as the system won’t let me make postage labels and keeps saying there is a problem. Phone lines out of order and they haven’t responded to my email!Asics, if you see this, I have over £100 worth of shoes that I want to send back but can’t due to your system error and non existent customer service!

1
Date of experience: Mar 26, 2021
PixelHola39
My order was cancelled with out any reason

My order was cancelled with out any

1
Date of experience: Mar 26, 2021
Demi Lewis
Don't worry....

I was disappointed that it wasn't advised until after ordering the trainers that there would be a 10-15 day wait for delivery. Then afterc2 weeks began to panic when there was no dispatch email which led me to checking out the reviews and becoming aware of all the negative comments. Definitely thought something dodgy was going on. However after ordering on the 9th March my trainers arrived today and are just what I wanted at a fraction of the price anywhere else. So overall I am very pleased thank you.

4
Date of experience: Mar 25, 2021
Excellent service

Excellent service and no problems whatsoever. Just take on board longer delivery times due to Brexit/COVID as the goods come from their facility in Germany. 5 out of 5 for me.

5
Date of experience: Mar 21, 2021
Kaden Adams
Saw a lot of bad reviews BUT my Asics…

Saw a lot of bad reviews BUT my Asics got to PORTUGAL in less than 2 weeks from ASICS OUTLET. Great service and tracking info by sms. Took a few days to get the first update on tracking though. Reviewed this March/2021

5
Date of experience: Mar 14, 2021
WW59
Good company to deal with

Hi, I reviewed this company after I placed my order for a pair of runners and got a fright when I seen all the bad write ups . My runners arrived within a week and were spot on. So you can't believe a lot of bad reviews 🤔

5
Date of experience: Mar 11, 2021
Russ C.
Poor online and customer service

Unfortunately unable to give a zero score. Order took weeks to arrive and now unable to return due to online issue at their end (allegedly). No response to any communication.

1
Date of experience: Mar 11, 2021
ReaZiiZ
Do not order!!!!!!

Do not order!!!!!!Spent £108.00 on a pair of gel nimbus trainers. Ordered a size 6. When they arrived they for more like a size 4!!!not true to size at all, then upon trying to return I'm being told they are experiencing issues and I can not return the item at this time. By the time I finally can arrange a return I will have to wait 15 working days for them to receive them back and then another 5 for a refund!!! Furious would be an understatement. I needed these trainers for a charity event and now I'm not even looking to be able to return and refund them on time for the event let alone order another pair!

1
Date of experience: Mar 09, 2021
Delivered quick to Ireland

Ordered on the 1st March with free standard delivery and arrived today March 8th. Runners and clothes all perfect. Will def use this site again.

5
Date of experience: Mar 08, 2021
Sapphire M.
Long delays in returns

Long delays in returns. I’ve so far waited 10 days from posting only to see that the parcel has still not arrived at the destination. Delivery date keeps getting put back. I’ll probably have to wait ages for a refund at this rate!

2
Date of experience: Mar 08, 2021

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Business Details

  • Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories.

  • language https://outlet.asics.com

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