Review Time
I enjoy attending various classes at the Balham Leisure Centre. I also love using the equipments in the Gym. Their Instructors are first class. I first started using the gym through my physiotherapy sessions for my knees. I have since become a member paying a monthly subscription. I visit the centre 5 times a week and attend a number classes such as Pilates, Zumba Gold, Body Balance, Body Conditioning, Yoga and Aqua exercise. I also spend a number of hours using the various gym equipment.I must say I thoroughly enjoy the exercise classes. The Instructors are first class and will adapt their routines to suit those of us who have any injury. Gym instructors are always on hand to give advice or assist in how to use equipment.
Leisure centre gym, Berwick.I've been a member of this gym for 6 months or so and it has truly been the worst gym experience I have ever had. In the past. I've been a member of at least a dozen gyms throughout the UK. During my very regular gym attendance for over 22 years, I have never encountered such a bunch of unfriendly, cliquey, nanny job-worths as the staff here. They are totally obsessed with "health and safety" issues and have completely lost sight that one reason they are there is to offer a decent customer experience. In the past 6 months, no member of staff has ever greeted me, even though I see them most days of the week. One guy has acknowledged me with a nod occasionally. Worse still, I have recently been pulled up half a dozen times over "safety" issues. Today it was for using the fitball for chest press exercises, as supposedly the fitball may burst. I weigh 65 kg and I was lifting 52kg in total. My ordinary fitball at home is marked on the ball as 500kg capacity...the gym one wasn't labelled up but a single man may weigh more than the total weight today.I have also been reprimanded (and it was like being back at school) for daring to move the ski pull machine 6 inches to allow me to use the sled a little more easily as it obscured the track. At my previous Nuffield gym, the ski pull and rowers were wheeled all over the place by the punters for circuit training. I have also been reprimanded for using too many jump boxes and I was even told to be careful with dumbbells in a central area of the gym, which bizarrely has a wooden suspended floor. Here I was doing renegade rows..... hardly a weight drop activity. This is the sort of place where you regularly arrive in a relaxed state and leave angry and frustrated. The gym facilities (if you behave) are ok, but in my opinion the staff issues make tis a miserable place to be. The best thing about the gym is that there is no ongoing contract, so you can get out at the end of the month with no penalty. Needless to say, I'll not be stepping into that place again. Ironically it's called "Places for People". Oh yeah!
I’ve been going to Places Leisure in Harborne for a few weeks now, and I’m impressed. What really sets this place apart though, is the atmosphere. The staff are fantastic, friendly and helpful and the community feel is relaxed and welcoming. It’s the kind of atmosphere that makes me want to come back. I’m already feeling fitter than I have in ages, and I’m excited to keep going. Definitely recommend!
Have been a member of the gym for years. Can always get on the machine I need , albeit I do attend off peak hours however I have been a couple of evenings before and the gym copes well with the busier periods. The staff always have a smile although I’ve never needed to speak with them but it’s a pleasant environment to exercise in.
Never really got on with app however this time used the app to book an aquafit session at ripley leisure centre, booked, paid got a receipt and a reminder. Unfortunately had to cancel the session due to illness, tried via the app without success, tried via phone where I was told there was no record of by booking or payment, so I went in person to cancel as the booking page stated there were 5 people on the waiting list. The receptionist told me there was no booking, I showed her the receipt, she said that that was good enough and suggested I show her my bank statement I tried to explain that I had also.recieved notification on my phone, she replied " that's not me it's the system", receptionist very rude and accused me of being rude to her, very in your face and aggressive attitude booking still showing on my app as booked, never going to rilley leisure centre again, I'll find somewhere else for classes, was going to go for full membership there, but not bothering now, awful experience
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We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.
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