podenergy.com

4.5
4.5 Based on 201 reviews

Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million cus...

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Average Rating

4.5

/
5

201 Reviews

5 Star
80%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
9%

Filtered Reviews

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Review Time

customer
Very polite

Very polite, and helpful the whole time Work was done efficiently and how to use well explained.

5
Date of experience: Mar 26, 2026
Mr R Stuart
The fitter had been held up on his…

The fitter had been held up on his previous appointment and was running late. He installed my charger with no issues but had another appointment after me. When it came to explaining about the app I downloaded and how everything worked, I was left to my own devices on how to operate the functions. He told me to work it out myself as he needed to get to his next appointment. I was also left to clean up the brick dust that had gone all over my porch and my drive. I am not impressed as I was told in an email about the fitting of the pod that the helpful expert fitter would give all the information I needed. Luckily my neighbour has a pod fitted and showed how to sort it.I paid just under £1000 for this pod and the fitting and I am left feeling very dissappointed.

2
Date of experience: Mar 26, 2026
customer
Quick simple ordering and early…

Quick simple ordering and early delivery/ fitting.

5
Date of experience: Mar 26, 2026
Customer
Excellent service and pleased with the…

Excellent service and pleased with the product!

5
Date of experience: Mar 26, 2026
Razmin
Excellent

Amazing service

5
Date of experience: Mar 26, 2026
Jane Young
The installation went well.

The installation went well despite my lack of knowledge. I was reassured by the flawless work done and the guidance offered. Thank you.

4
Date of experience: Mar 26, 2026
Edward Tompkins
Every thing went well from the time of order to installation.

Every thing went well from the time of ordering until installation.The installer was amazing,so helpful and working quickly to enable us to get to a previously made appointment.When I phoned customer service as I had a problem installing the app they were very patient and helpful.

5
Date of experience: Mar 26, 2026
John Carr
Very helpful young man

I had an irritating and frustrating not to say inconvenient problem with my PodPoint. Called the help-line. Lovely guy on the telephone did a few diagnostics with me, and then changed something with the setting remotely and it was all back online and charging a few minutes later. I was amazed and relieved as I thought it would turn out to be both hideously complicated and stonkingly expensive but, no, all done a a few minutes. Great service and very helpful young man.

5
Date of experience: Mar 26, 2026
Boomer
Aero EV Solutions engineer has been…

Aero EV Solutions engineer has been amazing. Knew exactly what he was doing and gone above and beyond.

5
Date of experience: Mar 26, 2026
Very good communications and easy to…

Very good communications and easy to book in the appointment and send photographs for survey.Fitted to a very good standard and the fitter was friendly and completed the work to a good standard.

5
Date of experience: Mar 26, 2026

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Business Details

  • Pod is one of the UK’s leading EV charging providers, powering homes, public spaces and workplaces. We were innovators right from the get-go, helping people make the switch to electric in the very early days of EV travel. Today, a quarter of a million customers trust us to be the heart of their EV life, and we power over 5 million miles every day.

  • language https://podenergy.com

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