Review Time
I am outraged by Primark’s decision to start charging 15p for paper bags. This isn’t about sustainability; it’s an obvious money grab at the expense of customers. These bags are flimsy, tear easily, and have your branding plastered all over them—essentially, we’re being asked to pay for the privilege of being walking billboards for your company.This charge feels completely unjustified. Customers should never be forced to pay for something so low-quality and disposable. If you truly cared about sustainability, you would offer durable, reusable bags, not flimsy ones that break after a single use. Charging customers for these bags preys on our trust, and it’s clear that this is just another way to increase profits under the guise of “helping the environment.”What’s even worse is that this unfair practice is now becoming common across retailers. But I refuse to accept this as the new normal. As customers, we need to stand up and reject any company that tries to profit off us by charging for bags that have no real value. Primark should be ashamed of this decision, and I will no longer shop at a store that disrespects its customers this way.I strongly encourage everyone to stop supporting this exploitative practice. Don’t let Primark—or any other retailer—think they can get away with charging us for something that should be part of our shopping experience without an extra cost. Refuse to accept it. Speak up. Demand better.
Shame on you Primark for charging 15p on paper bags, plastic is supposed to be ruining the environment & had the plastic levy, pure greed, gone are the traditional Primark days your NOT value on £ anymore your actually expensive now, you don’t think ppl are noticing but we actually are!
Visited the Stoke store. The queues were the full length of the barriers. Three people on the tills and very slow at serving. Member of staff tidying away coat hangers instead of serving customers. Couldn’t find a member of staff on the floor to help with reaching a garment I had to leave without it. Very frustrating.
Visited the Llanelli Primark store recently to pick up some clothing. The shopping experience started off well—the range of clothes was reasonable, and the changing rooms were spacious and easy to access.However, things took a sharp downturn at the checkout.The entire checkout process was poorly designed and frustrating. The area appears to have been recently revamped, but not for the better. There was only one staff member handling sales and returns at a very small counter, and another stationed at a separate area where customers were funneled into a queue to use self-service checkouts.The self-checkouts themselves were confusing and inconsistent—some had handheld scanners, others did not. Trying to scan clothes, pay extra for a bag, and locate a printed receipt turned into a chaotic task. To make matters worse, as we attempted to exit, we were abruptly stopped and spoken to rudely by a staff member. Apparently, you’re required to scan your receipt in order to leave the area—something that was never made clear during the process.It left a sour taste after what had been a decent in-store experience. A little more signage, clearer instructions, and better staffing could make a world of difference. Until then, be prepared for a stressful finish to your shopping trip.
I wanted to buy a black jeans but there was a no one to help me. When I rescheduled out to one employee he told he he doesn’t work in that senction and there will be another lady named Rachel who can help . When I asked if he can help me call her to the section he just said sorry and walked away . I was really unhappy with the result therefore I just took what I had in my hand and paid the money and walked off .This is for primark Stratford Westfield
I believe in honest reviews. I've shopped there on two occasions. I bought a "leather" belt (actually plastic) which was reasonably prized, but the "leather" peeled off after I wore it a few times. Then, I bought clothing that when I got home and tried it on... was much smaller than the size indicated on the package. In short... fair prices... good selection... but you get what you pay for... not much quality. It's basically budget-shopping.
I’m very disappointed with the quality of the clothing. I bought a jersey from primark Almeria and would you believe it, one pocket is sewn upside down. As it’s a jersey, it’s difficult to unpick the pocket and turn it the right way. Where is the quality control? I travelled a long way to shop at this store.
Took back faulty pyjamas to the new glasgow fort store tonight. As they were a Christmas gift i didnt have a receipt but i only wanted to exchange them for another pair. I was informed by Mark the manager that no proof of purchase no exchange, i asked if this was right as the goods were faulty and he again replied no proof of purchase no exchange. In fact i felt as if i was being accused of stealing the pyjamas!! I was upset as the shop was very busy so i took the faulty pyjamas and walked out the store. When i came hone I googled primarks policy for returning faulty goods and it states that no receipt is needed??
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