Review Time
I did some shopping in primark today bought a couple of hoods for winter they were supposed to be on sale one was correctly priced the other which should have been I was charged full price for unfortunatly I did not check the receipt till I got home as the item was bought on a day out it would cost more to go back and complain as this is not the first time I urge everyone check your receipts.
I purchased based a 2 piece matching suit from Primark Milton Keynes and the top half was faulty and out of stock so I was given a refund, the bottom half they refused to refund as they said that I could wear it with something else lol. Sadly this came from not 1 but 2 instore managers, so I contacted my bank to do a chargeback and It turns out that if a company refuses to accept a return then you can't get you're money back. The only way around it is to post the item back to the company at a cost of close to £4 as you need a tracking number, to then £5 as the shorts cost £9.
What an absolute jokeWhat an absolute joke. Click and collect order was wrong. 3 items missing. It took an absolute age trying to find out how to contact someone. Eventually got passed the “bot” to live chat. There is no phone number by the way. Live chat agent said wait 48 hrs and communicate only by email. Wow. I won’t ever use their click and collect service or stores anymore. Be very wary of Primark especially online. When it goes wrong it’s a nightmare mare to sort.
Today I returned some items back to Primark’s Northampton, only to be told that my Apple Pay number didn’t match the receipt, after telling them I only have one account my Apple Pay & my Apple Watch my physical card is all linked to that one account! She still told me that I used a different account and card 😤 I even showed her the transaction on my bank account. She’s still telling me that I didn’t use that account l! frustrated and not sure what was going on, I accepted what she was saying and took my items back home with me because the cashier was embarrassing me in front of other customers, I called my bank to find out what was going on and was told that I’d used myAccount purchase the items from Primark, after telling my friend what happened to me today she also had the same experience. The cashier telling her that her card number didn’t match the receipt.Please, if anyone else has experienced this, can they tell me because I think it’s a scam from Primark so they don’t have to give you refunds?
Your Primark store in Madrid Spain is a racist place to be the security guards. There are horrible. I’ve spent so much money at Primark in the past at this point I will never step foot in another primark or speak highly of you as I have in the past I’m disappointed And completely done and will advise everyone in the public that I know that I come in contact with not to ever shop at the Primark in Madrid, Spain, on (GRANDE VIA) the most racist, security guards in the world.. I will include that the staff who worked directly with the blue shirts on for Primark. Are and were extremely kind, however the security at Primark in Madrid, Spain on grande Via are prejudice, racist, and they profile people with darker skin….. this is sad me and hurt me because I was a big fan of your stores worldwide
We bought an item in Portugal a bag of sorts wicker type . £18 looked nice , lasted all of 5 mins once back home. We took it back to a Primark in Stafford . But the shop staff said it could not exchange although they stocked the exact same one . Reason ; we bought it in another country . Well not knowing whether or not we had the right to return. I am just pointing it out to others who may use PRIMARK steer well clear of this retailer. Read other reviews shocking. There are a lot better stores out there I certainly will not use them ever again and I will make sure that everyone I come into contact with gets to know exactly what they are like . We have a receipt , and I will be checking our statutory rights , and maybe visit the store but speak to the manager this time .
I went to a primark in Nottingham it was almost closing time so I went to the tills then I realised I wanted another pair of leggings so I spoke to the cashier that I needed another pair so he went off his till & got me 1 then I realised I needed a larger size so he got off his till & once again he helped me & asked what size to the next till & she told me what is was the 2 people who helped me there names are edior & Katy thankyou for your excellent customer service & thankyou for helping me you both
Why was the Muslim girl on fitting rooms on first floor so miserable looking like she doesn't want to be there? Birmingham High Street store btw. Also, the state of your fitting rooms as well is ridiculous at the back. The white girl with brown hair who is usually pleasant was asked to move these rails to another room by her manager while she is busy serving on the desk - why can't Mr. Beard and bald Manager do it? It's not hard is it if he's not doing much. I hear he is leaving in July so probably for the best I hear from your staff.
Huddersfield store if your going to have self scans you need to have some form of trust in your customers for me to scan £97 worth of goods for then the screen to flash perform a random check for me to wait patiently for then the colleague to unpack every single item out of my bags and check the screen to make sure all was scanned which it was for her then to just leave the goods unpacked for then I have to re pack it all absolutely shocking and humiliating to be made to feel this way in front of lots of other customers poor service poor system I’m a retail manager myself and I know how that experience would make them feel totally ruined my customer journey and experience to the point I was so close to just leaving it all and walking away I’m not 1 to normally complain in shops because I know how hard retail workers works but I was that annoyed and embarrassed I sought out a member of the management team to give my feedback
Claim your business profile now and gain access to all features and respond to customer reviews.
Wear. Share. Inspire. Welcome to the official Primark Facebook page. www.primark.com
tetclothing.co.uk
superjeweler.com
marcoshoes.eu
boho-betty.co.uk
museitnow.com
outbacktrading.com
jigsaw-online.com
theprintbar.com
vampireoutdoorgear.com
finollo.shop