Review Time
I have had nothing but frustration with this app. I’ve logged in repeatedly and input my user name a password and get nothing but error messages. I got in after leasing group sent me an invitation but have never been able to log in since to finalize my lease agreement. . I’ve called all the tech people and still no success. My leasing manager wants me get this finalized asap.
I’m looking for my first apartment in ten years. It has changed so much. This has made it simple and easy. Everything in one place. With so many life stressors thank goodness for RentCafe!
The cost of living is affordable, residents are friendly, environment is calm, property manager is nice, and area is very convenient with the large variety or stores, food spots, banks, and other conventional stops beneficial for the residents
All I wanted to do was pay my rent. It not only FORCED me to leave a stupid review, it required me to leave a minimum amount of characters. It was extremely frustrating and annoying
Incredibly easy to navigate and discover what you’re looking for! You can access information, directions, details about specials, estimated costs, request a tour, and much more. I'm really pleased to have come across this service today! They are simplifying the relocation process!
The method for adding a bank account is outrageous. Requiring your actual bank username and password feels like it should be illegal. I attempted to add a bank account three times, only to be told it failed and the site crashed, yet the next day my bank account was mysteriously added. They provide ZERO user support, making it nearly impossible to reach a real person for assistance. Their collaboration with a payment service to split rent into two payments is also misleading; if you opt to use a credit card, they treat it as a CASH ADVANCE rather than a standard charge, which is not mentioned prior to signing up. When I relocate, my first question to a potential landlord will be whether they use this service, and if the answer is yes, I will definitely look elsewhere. This experience has been a nightmare.
After 12 years away from renting, my husband and I were shocked to discover that everything had moved online. Our first experience with this platform revealed that my husband's personal information had been compromised. It showed he had supposedly rented an apartment in California, along with 27 inquiries and credit card charge-offs. I attempted to reach out for assistance, but all we received was a denial for an apartment. While we eventually found a place, we now have to pause our mortgage for a year! The platform failed to recognize the suspicious activity regarding the California apartment. Additionally, they don't seem to respond to reviews. We lost money from application and processing fees, despite showing the representative the note stating those fees would be waived. Best of luck to anyone considering this service.
I'm consistently receiving property listings that are too expensive. I specifically wanted options for seniors aged 55 and over, and income-restricted properties in Georgia or Tennessee only. Thank you, I'm planning to move in February or March 2026.
I value the convenience it provides. However, the fees are higher than those for a money order, which can be tough for many families. Every dollar counts, and the nearly $4 charge can be challenging for some. I mainly use it to avoid going out and interacting with others, making it a suitable option for my needs.
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RentCafe.com is an apartment search website that offers the right tools to make your rental search simple and efficient. We are trusted by millions of renters who appreciate the smooth experience, from starting a search to moving in. You can easily go from browsing rental listings to contacting property leasing offices, to scheduling tours and applying online, all on RentCafe.com.See more
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