Review Time
The Shell Go+ rewards system is a complete waste of time - unless perhaps you are a consumer of processed foods.I fill up my cars when they require it and that means a hefty £100+ for which I receive hardly any 'points'. If I visit for fuel every other day I would receive more!!The last straw came recently when I redeemed my points for a fiver off and it didn't appear.No point complaining to the staff - they can't help.Reward card now scrapped - absolute rubbish system.
Shell on Eastern Av, Romford appears to be pumping air now, usually fill my tank up here every week and the price is usually £55-£60 depending on how much left im my tank. the last 2 times I have filled up my full tank is £70+. the price has not increased and my fuel tank has not changed!!
Shell is not reputable anymore really bad management and vettingI would like too know how you can employ a service station operator at your site in Shosanguve called Black Tax under your reputable brand name that does business like it doesn't matter that they are affiliated to you. They are not paying there LP GAS account that is supp**** by Superlite Distributors. The moral of this whole thing is that we do business with them because they affiliated to Shell we are an Authorized Easigas distributor and basically Shell Service stations are one of our mandated customers to supply. How can it be that you let this operator run a site that they are not equipped to do ruin Shell's reputation and put other businesses at harms way because Superlite thinks it has a good reputation because it is a Shell Service Station but it seems it doesn't count for anything anymore....Shell has lost its glamorous shining reputation in this country it is the second service station that this has happen with Delta in Silverton is the other. It seems that Shell is not vetting there dealers or service station management teams anymore and give them away to any TOM, **** AND HARRY. This is a laugh very unprofessional and bad for businesses outthere that has to see you as reputable.😂🤣😅🤣😂😅🤣😂
Terrible. It’s not the first time I get spoken to terribly, and get treated like no one cares about this business… but this time not only do I get spoken to like I’m a problem, apparently, you guys have no ready meals at all, no ramen, no cup a soup, no sandwiches, no crisps, whatsoever (but I can see the sandwiches from where I’m standing?)… I just think some of the employees there are so lazy about their jobs they’ll lie to you so they get to not walk 3 extra steps in their day. I’ve come out for a small bite because I work late hours, please make sure your employees are respectful of people who come over… not all of them are people who come back from a heavy night out. For extra details if it’s any helpful, this incident happened on Sunday night between 11-12pm so whoever was the man on the tills (that wasn’t actually there for most of it anyways) really needs to be spoken to about how to treat customers.
I will never be buying fuel from them again. I went to a shell garage on bluebell hill Maidstone and put fuel in. When I went to pay they charged me for my fuel and another £12.75. I said I wouldn’t be paying as that was not my fuel. I then had a call the next day by a manager who spoke down to me and told me I had done a drive off. No I hadn’t I had paid but not for the other amount as that was not my fuel. A guy called Rick. He put the phone down when I asked for the number for customer service. I’ve now got a letter to pay the £12.75 along with a hefty admin fee. For fuel I never put in. Do not use shell and as they will treat you badly if you are female and charge you for someone else’s fuel. I’ve tried contacting customer service and no one get back to me.
They are totally racist against white people ... went up and politely asked if I can do the lottery here he sucked his teeth at ne and sharply said no really abruptly so I said ill leave the bread then and he just looked away....hated me before I even asked a question .. felt like it was a racist thing
Very rude staff. I kindly asked for pump no 6 to be authorised just to be told off rudely "No! Read the sign on the pump!". There was no sign on the pump. After refueling, I asked for the receipt to have it literally thrown at me by the same staff member. Then, as if this wasn't enough, the other member of staff came out to check the pump for signs and on re-entering gave me the middle finger. This happened on 25/11/2024 at 16:45-16:50. Very upsetting and disappointing. Discovery service station Dundee.
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