skullcandy.com

4.3
4.3 Based on 140 reviews

We are music you can feel....

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Average Rating

4.3

/
5

140 Reviews

5 Star
79%
4 Star
2%
3 Star
2%
2 Star
3%
1 Star
14%

Filtered Reviews

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Review Time

Cedric Brooks
amazing support

They were very patient with me, and helped me file a warranty claim in the quickest way possible. communication was a 10/10. I appreciate the help a lot!

5
Date of experience: Apr 16, 2025
Benedict was perfect he/she did perfect…

Benedict was perfect he/she did perfect customer service.

5
Date of experience: Apr 16, 2025
piro_ilve56
I am truly grateful for the dedication…

I am truly grateful for the dedication and effort Benedict invested in striving to resolve my issues to the best of his ability.

5
Date of experience: Apr 16, 2025
Caleb Nyman
Fast and helpfull

5
Date of experience: Apr 15, 2025
Oliver Smith
I lost my earbuds case and was looking…

I lost my earbuds case and was looking for a replacement. They told me they don’t sell them separately and, in order to accommodate me, they offered a great discount on a new set of earbuds. Thank you!

5
Date of experience: Apr 15, 2025
Janey Howard
Instructions sent to me with recovery…

Instructions sent to me with recovery instructions were precise and clear. My buds are now functioning. Thanks

5
Date of experience: Apr 14, 2025
Carolina Hughes
Skullcandy Crusher Evo Wireless headphones

I like these headphones. The color and large design of them is really what drew me to buying them, but overall an not 100% impressed with the quality. The Skullcandy app is basically useless unless you want to use the built in Tile feature, which I haven't used since these headphones are decent sized I have never lost them. They make a muffled and glitchy noise whenever I first turn them on and really think they should have a Noise Cancelling feature on them especially for the price being around $200. The sound quality is very good but also think they leak sound a little bit much.

3
Date of experience: Apr 11, 2025
Kira C.
Hanna was amazing

Hanna was amazing on helping me resolve my issues, and was able to help me stay loyal with a handy grateful little tip to help me keep rocking Skullcandy.

5
Date of experience: Apr 10, 2025
Tigerlily Wilson
I really loved that I was heard and…

I really loved that I was heard and that Ryan did everything in his hands to help me with my issue. We need more customer service Reps like him thank you for everything.

5
Date of experience: Apr 09, 2025
Amazing Service

It is easy to take people’s money. A company shows your true value when you have a problem. Skullcandy and its team went above and beyond to assist me with a product issue. Communication was clear and timely. I purchased one product thought I had purchased another and was initially frustrated. Support was patient and assisted me in sorting “my error” and the faulty information I had. Thank you again!

5
Date of experience: Apr 05, 2025

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