Review Time
Scam company. I ordered two cups when advertised on FB. I live in Oklahoma, shows product was delivered (lost according to company) in California. Two emails sent and both replies (which took days/weeks) were in broken English pleading me to be patient. Do NOT order from this company! NEGATIVE 5 STARS!!
Order a Stanley water bottle...returned it as it was too big. They received my return on June 23rd and I have yet to receive my $71 refund. I have called multiple times to which they say I need to wait 14 days. Now I can't even get a response or anything from them.
They have not sent me my orders. They did give me a tracking number that was delivered to another state. I asked for a refund and was told that another package was sent out. It's been nearly 6 weeks without any response on phone and email
Getting a refund from this company mount is absolutely impossible! You return an item and they just keep your money. I returned an item over 2 months ago and keep getting emails stating they’re processing my refund. This is an unacceptable business practice. I want my money refunded for your overpriced mugs!
I ordered a 40 oz. stainless steel tumbler on April 7, 2023 and received a "tracking" order. The tracking order said that it was in "customs" for about 1 month, and then when I checked in mid-May it said that the tumbler was delivered to Miami, FL. I live in PA (and have never lived in Florida). So we contacted the email address and was told to wait paitently for 3-5 business days to check the "warehouse" and never had a reply. THIS IS DEFINITELY A SCAM!!
I placed an order May 29th was given a tracking number. I watched and waited. June 10 received notification that my item was delivered. When I checked the tracking, it was delivered to a California address. Contacted the company they told me to check with the post office. I had no idea what they were asking me to do since I had no information on what to tell them contacted the company again. They said they were going to look into it. They needed 3 to 5 business days after that still no communication I proceeded to write another email asking for a refund. I’ve not heard anything in response to that company is a scam hair taking everyone’s money at no repercussion . Do not order anything from this company. There is no contact information to even talk to someone in customer service. Not sure how this company is able to keep this ad on Facebook going it should be taken down immediately.
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