Review Time
Ordered phone in September They sent me 128gb instead of the 256 I ordered,Tech inn in sent me the return label.I have sent the product back to techinn and I can see it arrived in there warehouse in Spain but still no refund and this is two months later. I keep trying to talk to people using the return request section but no one reads what I write and just sends me back an automated message.Shocking service and no human people to talk to when they send you wrong itemReturn of order: 62101271
The estimated delivery time was exactly as stated when I placed the order, so there were no delays at all. The package was wrapped securely in plastic; even if the courier had dropped it a hundred times, it wouldn’t have broken. I’m very happy with both the product and the delivery
cancelled my order without my permission, then claimed I cancelled the order, then claimed they cant ship to nz, and then claimed that i shouldve selected a different carrier. had two service agents both either AI or didnt speak english because they spelled things wrong, ignored my questions and would just say 'yes' to things that werent a yes or no question
I order a Cougar Pro 4k mouse on Oct.24,2025 for $75. They said I would recieve it between Oct.31 to Nov.4. Those dates rolled by. Then I checked the tracking on the order confirmation Email. The date changed from Nov.4 to Nov.9. An Email was sent by USPS saying to expect delivery on Nov.10. No delivery. However, I check the Email tracking and they said it was delivered. No product. What's up?"My phantom mouse has appeared, today, Nov.12th. Received intact/no damage. This was a birthday gift so I guess it's now my personal mouse. Really, you guys got to get better at this. Christmas is coming and I'll need another one. I know what to expect.Thanks.
I purchased a Panasonic Radio/CD, when delivered I discovered that it did not have the advertised remote control and subsequently learned from Panasonic that the particular model did not have a remote control. Decided to return the item but it took Tradeinn 32 days to issue the return label, after several emails etc. etc. Eventually, it was delivered to TechInn and I assumed it would be a straightforward transaction. Not so, after some days I received an email that the item had been forwarded to the manufacturer as it was still covered by warranty and there would be a delay of 2/3 weeks until it was established if there was a fault. After several emails to TechInn, pointing out that the item was returned for a refund, due to the fact that it was incorrectly advertised, they eventually processed the refund.I then received an email from Maria, Customer Service Manager asking me to rate my experience, which I did. I then received an email to advise that she would look into the situation and respond. I responded that I did not think she would as I had 2 previous similar emails from her, relating to this transaction, but nothing ever happened. The order was 61523307, as Customer Service appears to respond to reviews by requesting order number in the pretence that the review will be acted upon. The customer service department is an absolute joke, stock irrelevant answers provided to emails etc. etc. etc.
Context - mid-end computer monitor.For my part - their service was excellent.~ Great price~ Great comm's by e-mail after the sale - & during the intervening period (updates) ~ Estimated delivery date provided quite early, & stuck to~ They use GLS couriers~ No surprise import taxes - GBP price is what you definitely getSo, maybe I lucked out - but, a fantastic experience for me.
Absolutely terrible after sales service. My device is not compatible and there is no way to return it or to speak to someone. I have been palmed off to google who can't help either. i just want to return and get a refund. simple. i will always use Amazon after this experience
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Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology.
Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more.
Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy.
✅ Online IT and electronic store with great prices. See more
