Review Time
Impossible to speak to someone. Send an email and it won't send. Bought a course and it didn't show up that i had purchased it. Two days later I get a refund with no explanation. I should have read all of the reviews first. Hopefully this saves someone else hassle.
Some good courses, but Customer Support is pitiful, and it is impossible to reach a live person. I know that the trend these days for many companies is to simply direct their customers to a generic question search database or AI Bot…but they still must provide a contact email to get people’s questions answered with a live person. Not doing so is, quite simply, very poor customer service. I offer with respect that if they want to continue to be competitive, they must do so.
I bought probably from Udemy the worst course I have ever seen. I asked to refund my on same day of purchase and I never received a normal refund according to the payment method I used but only in credits. Tried to use the credits to buy another course but although there was a discount campaign I had to pay the initial price of the courses and I was not entitled for the discounted price. It is just a SCAM platform. I have already informed the banks and the tax authorities of my country
I recently explored this online course website and was thoroughly impressed. The platform offers an extensive selection of courses across various subjects, making it easy to find what you need. The user interface is intuitive, allowing for a seamless learning experience. Each course is well-structured and packed with valuable content, delivered by knowledgeable instructors. The interactive elements, such as quizzes and discussions, enhance the learning process and keep you engaged. Additionally, the customer support team is responsive and helpful, ensuring that any issues are promptly addressed. Overall, this website provides an excellent learning experience that is both convenient and enriching. Highly recommended for anyone looking to expand their knowledge!
Udemy does not disclose the publication date of their trainings, and their customer support team refuses to provide this information.This is a consumer unfriendly practice intended to deny customers with the information they need to make an informed decision. In this case, is the course outdated? Is it still relevant?
If I could give a zero star they would be worthy of it. They take payment, have a terrible instructor for the course I took, I asked for a refund but they only gave a partial credit. Then they proceeded to remove my credit completely and deleted all my internal messages and course prices. This company Udemy is a scam operation that does not protect the customer. Don’t you spend one cent with these scum bags.
Signed up for 3 linked courses from same tutor.Site not intuitive or user friendly, difficult to navigate.(Using mobile).Mistakes in printable resources. Pattern pieces incorrectTutor not very supportive. First course too difficult, so . . Applied for refund within time limit, received refund for 2, but only a udemy credit for the one I'd started and found difficult due to errors in it.Very complex/difficult to get through to customer support.I wish I could give a minus stars scoreWill never use again. They've robbed me of my first course fees when it was not due to any fault of mine that I could not do it.
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