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4.6
4.6 Based on 160 reviews

Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-ma...

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Average Rating

4.6

/
5

160 Reviews

5 Star
85%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
9%

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Trent Brown
This is my first time flying Emirates…

This is my first time flying Emirates Houston to Dubai. Also, my first time visiting in Dubai. It was amazing experience. The flight attendant were very friendly and the flight were very smooth. I will buy the packaged again… thank you all so much for all the services 🙏🙏🙏

5
Date of experience: Feb 20, 2023
Hedworth
This was my first experience Emirates…

This was my first experience Emirates Vacations from Seattle to Dubai. Everything that I experienced was great. The flight, the hotel, and the customer services all are wonderful. I will definitely use Emirates Vacations again and recommend to others

5
Date of experience: Feb 14, 2023
Azalea B.
Go Emirates!

This was my third and I hope not last time booking vacation with Emirates. The communication always goes smooth and pleasant. I trust and rely on the professionalism of the Emirates Vacations staff, and it never goes wrong. Besides the excellent service you always get a value for every dollar spent. I look forward for more vacations with Emirates.

5
Date of experience: Feb 10, 2023
Naila Carter
My birthday experience in Dubai.

The flight from NY, to Dubai was excellent. The flight attendants, were pleasant, accommodating and always smiling. I was impressed with the facade, security and cleanliness of both cities.

5
Date of experience: Feb 06, 2023
Digby Rogers
Fantastic Emirates Vacation !!!

Fantastic Emirates Vacation !!!Awesome flight attendants !!!!Clean and comfortable aircraft !!!Awesome Pilots !!!!Great in flight Movies !!!!Great Customer Service !!!!Hotel stay was absolutely amazing !!!Wonderfully Emirates Vacation would recommend to everyone !!!

5
Date of experience: Feb 05, 2023
Bryony Price
UNPROFESSIONAL Flight Attendant

Subject: Formal complaint- Flight attendant Miayonthi Desilva "aka" Mia (Sri Lanka)Overall your Emirates service is excellent! However, there was an incident on 2/5/23 Ek204 Flight attendant, MIAYONTHI DESILVA AKA MIA(SRI LANKA) after requesting a TORTE dessert, she CHARGED at me to say 1 per person. This dessert was NOT included in my low salt meal. I requested her name from another attendant. Apparently, Mia became aware and immediately CHARGED again to my row to say "YOU ASKED FOR MY NAME?" I responded "Yes, and while you are here you can provide me with your last name". I wanted to ensure I reported the correct attendant. I continued to explain to her how RUDE AND UNPROFESSIONAL she was regarding her NASTY response to my request. I told her as a Manager, in my profession. I will take this opportunity to COACH her and informed Mia ," it's not WHAT we say, it's HOW we say things when speaking with a customer"Mia did not reflect the Emirates Brand or any other company brand. I would hope that this incident would be addressed immediately. I desperately wanted to share my horrible experience upon arrival to Dubai but couldn't find the information.I'm happy to be able to share my experience at this time.*(Photo of Dessert)

1
Date of experience: Feb 03, 2023
Emirates Holidays is an easy way to… book everything you need.

Emirates Holidays is an easy way to book airline tickets, hotels, transfers even full board (all-inclusive) if desired. They stayed on top of things-even changing my transfer date for the driver to come from Dubai to Abu Dhabi to take me to the airport.Now they need to expand and offer a few days in each Emirate with all arrangements. Good job and good customer service.

4
Date of experience: Jan 20, 2023
Dragunovs81
Emirates Vacations the Epitome of Vacation Packages

Emirates Vacations should be your first choice when it comes to booking your get away. Their dedicated customer service reps work round the clock to make sure that you get the perfect package and provide you with an experience of a lifetime. My daughter was given a very nice surprise birthday celebration on board our flight to Dubai. Special THANK you to Audrey P. and her team for their excelent cordination to surprise my daughter. Looking forward to the next Emirates Vacations package in the near future.

5
Date of experience: Jan 12, 2023
Bridger Hughes
Customer Service Agent Planned Our Perfect Vacation!

I was going to book a hotel and air with Emirates online for a family vacation to Dubai, but instead called Emirates Vacations and I am so glad I did! The representative helped me pick the perfect hotel for our needs, arranged airport transfers, requested a room upgrade (which we received!) and really made it easy to plan the entire trip! Plus packaging the air and hotel with Emirates Vacations saved us money. Highly recommend and I will definitely use again!

5
Date of experience: Dec 20, 2022
Colleen Lewis
Emirates airline is the best the…

Emirates airline and vacation are the best I have ever experience. The customer service was busy but they spend the time to make sure you are satisfied and most Importantly the are honest the pic my hotel and insured me it was a good location. The quality of the food on the plane was the best I ever had. The only mistake was not updating my reservation to the correct hotel. Now I did book in February and the vacay was in Dec. The hotel location was perfect it connect to the Museum of the future ( a must see) and the metro that took us straight to the Mall of Dubai and Burj Khalifa

5
Date of experience: Dec 19, 2022

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Business Details

  • Built around a team of extremely passionate destination experts, Emirates Vacations is the tour operator of the internationally renowned Emirates airline. Specialising in Dubai, Indian Ocean, South East Asia and South Africa. We provide premium, tailor-made holidays to a wide range of amazing long haul destinations all wrapped up with flights on award-winning Emirates. Visit us on emiratesvacations.com, where you can find our very latest holiday offers.
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  • email ekhcustomerrelations@emirates.com
  • call 18553581505
  • language https://emiratesvacations.com/us_en

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