Review Time
Chloe came to our house on Thursday 5th march to connect us internally to Wildanet. The outside cabling had already been fitted.Chloe discussed with me were to fit the box and we settled on the lounge as the best option. She talked through what she would need to do and where the cable would run on the outside and that she would need to drill a hole through the wall.Chloe was very nice and did an excellent job, very efficient, tidied up, and once the router had been set up she made sure I was connected the new WiFi. Also gave me a contact if any problems. Five stars for chloe
From the moment the sales agent, Kizzie, started to explain things about firbre optic and Wildanet it was clear that we should hear more. She explained things very well about what we should expect going forward. We never once had the feeling that we were being oversold something (as often happens). And things went as she had said. The workmen came and laid the cable. Then the engineer came and connected us up. We did appreciate the advanced notice. Everything was done efficiently and pretty quickly. Well done all.
Great communication. Friendly helpful local staff on the end of the phone. Ian was fantastic! Installation went like clockwork! All stages of work completed within 4 days! From initial line installation from curbside box, to going live! Very friendly engineers. Arron was a fantastic engineer. No issues what so ever. A perfect service!
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