Callum Reed

Good experience

AJ - Friendly, Professional and Understandable.

Tracy

OUTSTANDING assistance

OUTSTANDING assistance! I coulc NEVER have accomplished this conversion on my own. Kind, polite, pleasant and thorough. I recommend him HIGHLY for any other position he for which he might quality.

Kira Singh

Completely fixed the problem

Mark Fuller

Great Job and very polite.

Gunner

I would not have been able to continue…

I would not have been able to continue without the work today with AJ.

Alicia

I am pleased with the work that was…

I am pleased with the work that was done to bring my Ancestry and Family Tree Maker back in sink.

Roxanne Picard

This DNA test is highly inaccurate, and a huge waste of money. My husband and I did this test to com

This DNA test is highly inaccurate, and a huge waste of money. My husband and I did this test to compare it to a different dna test. Nothing matched. I know that this is the test that was wrong, becau...

Tommie Coleman

Not advisable!

I cannot recommend this service! The ancestry breakdown is lacking, with confusing updates. The Y-DNA and mtDNA history is broad and outdated compared to other services. Most disappointing is the focu...

LuKevin37

Third times a charm.

My experience with living dna has been wonderful. I feel as though they went above and beyond to get me my dna results. They were patient and courteous.

Elias B.

Speedy and friendly service

Fantastic, efficient and friendly service from Clare

Raymond Butler

Like the fact that it’s a uk based…

Like the fact that it’s a uk based company, results came back much quicker than my husband’s which went to America.Had some technical glitches, in that my mother was showing as a mans name in her hapl...

Dorian C.

I have had cause to deal with the staff…

I have had cause to deal with the staff (particularly Claire) of Living DNA for various things and each time the response has been fantastic. Efficient and timely. I imagine they must deal with millio...

A S

Before Christmas I stupidly purchased 2 DNA test kits with "free membership". MyHeritage sent the k

Before Christmas I stupidly purchased 2 DNA test kits with "free membership". MyHeritage sent the kits with free membership and started bombarding me with emails. However, of all the emails they sent...

KayJay

I have had an extremely frustrating and disappointing experience with MyHeritage. I have contacted t

I have had an extremely frustrating and disappointing experience with MyHeritage. I have contacted the company multiple times via email, yet instead of responding in writing as requested, they repeate...

Darren Jensen

My experience with MyHeritage has been nothing short of a joke, and I strongly advise anyone conside

My experience with MyHeritage has been nothing short of a joke, and I strongly advise anyone considering their DNA service to think twice before wasting their money. I sent my DNA sample in October 20...

Nettie

I have been a My Heritage customer for many years and received a very pushy sales call on Sunday aft

I have been a My Heritage customer for many years and received a very pushy sales call on Sunday afternoon from a private number offering add ons. Had previously had an email which I read and deleted...

Steffan Davies

This is how not to use AI to help with customer support, on and off for the past month I have tried

This is how not to use AI to help with customer support, on and off for the past month I have tried to contact customer support as my DNA sample test has a problem, I e-Mailed to which I had a reply t...

Tamás Zeleni

Stay far away from this company! I registered in the browser, unfortunately using my Apple account,

Stay far away from this company! I registered in the browser, unfortunately using my Apple account, which immediately linked to my wallet. I assume somewhere in the terms it says that after the free p...

Ben Bird

I thought this would be really interesting, but it’s taking forever. I received it as a Christmas pr

I thought this would be really interesting, but it’s taking forever. I received it as a Christmas present and sent my sample off over the holidays. Since then, I’ve had endless emails saying, “We’ve r...

Emanuel Beck

Slow and inaccurate, the first package was lost in transit, and I waited for almost half a year. The

Slow and inaccurate, the first package was lost in transit, and I waited for almost half a year. Then it was a hassle to get a replacement through the horrible AI chatbot, but once I got redirected to...

Emma Thompson

Ancestry DNA? Absolute bullshit. This isn't science. It's a marketing scam built on nothing but gues

Ancestry DNA? Absolute bullshit. This isn't science. It's a marketing scam built on nothing but guesswork and cheap data manipulation. Their database is almost entirely white genetics, so if you're no...

D C

Good this for my son who wanted to know about his heritage. He got a lot of information on his mothe

Good this for my son who wanted to know about his heritage. He got a lot of information on his mother side who are from the Midwest of America but on his father side who were from Ireland. He got abso...

RE Best

Ancestry did what they did with the DNA I provided. I'm just a bit surprised. Of course, the majori

Ancestry did what they did with the DNA I provided. I'm just a bit surprised. Of course, the majority of my origins are European but I'm a little surprised as nothing showed up American in the result...

Marianne Salazar

I thought that what I bought would give me more in-depth information which it did not. Everything e

I thought that what I bought would give me more in-depth information which it did not. Everything else is additional dollars. It does not take into account my son, David U. Salazar, only my father....

Belinda Johnson

Are they really testing?

Almost a year without results that should have taken 6 to 8 weeks. Was told I may have to pay another $50 to get another test and results.

Wilfred Baker

Regan Lowery

If I could give one of the groups on Family Tree a negative 20 stars I would. I briefly communicated with a representative from Lowery DNA project named Regan Lowery. This individual was strangely ign...

Gina L.

I’ve used FTDNA and have been satisfied to date

I’ve used FTDNA and have been fairly pleased with the information that was presented. Before November 2019, I was able to import a GEDCOM file to build a Family Tree. The week before the latest softwa...

Lawton Brown

Ripoff

Family Tree DNA's ancestry results couldn't be any further from the truth. Apparently they interpreted my German ancestry as solely Scandinavian and my Italian ancestry as solely Sephardic. FTDNA i...

Margie Howard

No Results and Response After 1 Month

I paid 19 EUR for MyHeritage transfer on 28-Apr and still HAVE NOT got the results until now. I sent an email to customer service on 26-May and it was written that I will receive a response within 72...

fido2013

Over a month and no kit

Over a month and no kit, when you send them an email, they come back with how good it will be to use their contact form, a 50% improvement, 50% is a fail, the link is broken to get the form. After loo...

Mainard Johnson

Fantastic service

Fantastic service - speedy response for a very reasonable fee. Would recommend to anybody. Best research service I have used.

AF

I experienced great and passionate …

I experienced great and passionate support for my family search spanning the US and India. The team has come up with great insight, new data and provided me with valuable opinion on which direction to...

Jamie Butler

Good Communicators

I have been working with Record Click now for several years and have found them to be very professional and diligent in their work. I can be somewhat of a high maintenance client in the fact that I e...

Jaxon Brooks

I had a wonderful experience and a lot…

I had a wonderful experience and discovered a lot about my 8th grandfather that I was researching. Quentin whom worked with me always kept me informed of any findings. Would recommend this group to...

Tsyqueo

I would not only recommend this company…

I would not only recommend this company - I would urge you to do this. The case worker assigned to my case was wonderful - so responsive and so knowledgeable. It is a wonderful journey of discovery an...

Charly Wright

Wonderful experience!!!!!

I agree with all the previous reviews of this company. From their opening response (within hours of my inquiry) and throughout the entire process with my assigned researcher, Kim, the experience was...

Nathalie Morgan

Knowledgeable Researchers

While we were not able to find the records we were hoping for, the researcher was very thorough and found a lot of interesting information for us. She did a great job and we would use this company ag...

CH80

It's worth it!!

I have been doning genealogical research for almost 30 years and like many descendants of Irish ancestors, I hit a brick wall when it came to finding Irish records for my ancestors as there names were...

Percival Ross

Great Job! Thank you so much!

I thought Megan McIntyre did a great job of finding out about my great-great-grandfather Martin Cahill and if he ever came to USA or California from Ireland. I have original deeds to the property tha...

Kathy B.

After 10 years of research

After 10 years of research, I hit a wall tracing my Irish ancestry. Irish researchers solved my genealogy wall in one package. I would recommend this service!

Clayton Lewis

I was looking for help

I was looking for help with my dual citizenship application and the team did exactly that. They retrieved certified copies for my application. Thank you.

RP88

Ginger was extremely helpful and would…

Ginger was extremely helpful and would recommend her as a researcher.

Venetia Brown

Tori was extremely knowledgeable and…

Tori was extremely knowledgeable and friendly.

Bobby Ross

Tory was easy to chat with and answered…

Tory was easy to chat with and answered all if my questions thoroughly!

Mel M.

NOW Citizens is above and beyond

Tory from NOW Citizens went above and beyond in offering the knowledge and assistance required for my queries. This service came highly recommended via word of mouth through a friend and I also highly...

Trevor

The chat expert answered all of my questions!

The chat expert answered all of my questions! It wasn't a robot!

supmagie

Tory was extremely friendly and…

Tory was extremely friendly and helpful. I could have chatted to him for hours. He is an asset to your team!!

Lillie W.

Knowledgeable and friendly staff!

Just did my free consultation with Tory and he was excellent! He was highly knowledgeable and friendly. He provided me with specific details about my case that will help me going forward. It was a gre...

P Vitek

I manage just a handful of close kin, parents, deceased brother, grandparents and great grandparents

I manage just a handful of close kin, parents, deceased brother, grandparents and great grandparents. I do so to honor them. I attached an old photo from 1960's on my brother's memorial. I had edite...

Norm Brown

I have had the worst experience with Find A Grave

I have had the worst experience with Find A Grave, There's a contributor who spends 24/7 collecting obituaries the Second it gets posted and doesn't allow anyone else to grab, This contributor does NO...

Rex

Important Site for Family Research

If you are doing geneology then this is a must use site along with the ryserson index in Australia. The sort of people complaining seem to be similar to the ones that think they own the road outside...

AB

Bullying and Harassment by FaG Support Staff

Find a grave are nothing but a carriage service for bullying and harassment. In fact find a grave themselves are guilty of sending bullying and harassing emails. Now I understand why there are so many...

Fabian S.

The site is a scam

The site is a scam. Their software will not find any of my six relatives graves at the Seaview Cemetary in Rockland Maine. It also sells my information and the opt-out link is not recognized

Wilbert

Find a grave

the Find a grave is a must if you are doing Ancestry searches . you just have to know how to use it correctly and some of the information you have to provide yourself , and one of the really good thin...

anthony thomas

Ancestry and Geneologist are one of the same group, based in Jersey These people are in my eyes are

Ancestry and Geneologist are one of the same group, based in Jersey These people are in my eyes are crafty. I thought I signed up for a one off to look up one relative and paid £14-95 looking at my ba...

Jedediah Parker

Must have signed up for a free trial in…

Must have signed up for a free trial in a moment of madness and then forgot to cancel it. Used the site once and wished I hadn't bothered. Thereafter used the free Ancestry.com and Find my past sites...

Hank Butler

Dodgy practice

These people automatically renew your subscription having made it a condition (well hidden) that you must cancel in writing no later than 14 days before they take your money again. Anyone taking my mo...

Julianne Patterson

Has some clever features

Has some clever features, such as family search and especially the mapping. Very clear. Good that it's UK focused. But BMDs don't go back far enough. I'm using it alongside Ancestry, rather than inste...

Alec J.

The Genealogist website struggles to match the competition

I've rated The Genealogist at three because it might suit others more than me.I have used Ancestry in the past but as that membership has lapsed, I thought I'd try The Genealogist instead using a free...

Minna P.

The Genealogist and The Family History Show

Just attended The Family History Show on 10 February which is organised by The Genealogist, you can attend in person, but they handily let you join in online. I have been a subscriber to The Genealog...

Ashley

The Auto renew after the free trial defaults to half a years membership in one payment, its £70, rat

The Auto renew after the free trial defaults to half a years membership in one payment, its £70, rather than monthly as it makes out. This is written right at the bottom of the welcome email - after t...

Sue Smith

Yesterday I received a message saying my DNA results were available. I spent a happy evening browsin

Yesterday I received a message saying my DNA results were available. I spent a happy evening browsing the results. Today the website says I haven't had a DNA test and asking me to buy a kit? Also I've...

Rick Ward

You pay extortionate postage and then wait weeks and weeks for your results. I’ve waited 12 weeks s

You pay extortionate postage and then wait weeks and weeks for your results. I’ve waited 12 weeks since posting my sample and yet again I’m being told that there is another delay in getting results....

Cherryl Wharton

Easy to research. Having most of what I need on hand. Would love to know where the missing people

Easy to research. Having most of what I need on hand. Would love to know where the missing people go but that is the same for all genealogists! I can sit down at breakfast and all of a sudden it is...

Reece Walker Wjesus

i purchased their DNA test just about 3 months ago on the 2nd of Dec and it came with 3 months of th

i purchased their DNA test just about 3 months ago on the 2nd of Dec and it came with 3 months of the worldwide membership which i was initially happy with as it gave more content and it was said i wa...

gary jones

YOU'RE A SCAM COMPANY THAT STEALS MONEY FROM POOR PEOPLE, I MEAN HOW LOW CAN YOU GET. KARMA IS VERY

YOU'RE A SCAM COMPANY THAT STEALS MONEY FROM POOR PEOPLE, I MEAN HOW LOW CAN YOU GET. KARMA IS VERY RAEAL, PLEASE REMEMBER ME WHEN IT COMES FOR YOU AS I WILL FEEL GOOD ABOUT IT, ANYWAY YOUR COMPANY WI...

Gary Carr

Findmypast has a wide range of transcripts, most are accurate, and seems to have more scanned origin

Findmypast has a wide range of transcripts, most are accurate, and seems to have more scanned original documents than some of the other genealogy sites which means that the transcripts can be verified...

DR

easy site to navigate good value great…

easy site to navigate good value great facts and figures

Jefferson

There are connections made by mistake &…

There are connections made by mistake & no way of deleting them, when you go to view tree, there's an empty box next to someone that says add relative, but can find a way to delete this box, also ther...

Shane R.

I find the website very helpful however…

I find the website very helpful however I would like to get prompts on the website on who my ancesters could be.

Mary H.

Excellent site that brings loads of…

Excellent site that brings loads of genealogy and social history information together in one place

Dorothy Walker

Easy to use site with lots of records…Great site but .....

Easy to use site with lots of records to view.Only criticism would be that the site is a little too expensive to use on a regular basis

Mike Cadogan

Excellent experience with Niels and the team. Tricky history to find, but a rapid and comprehensive

Excellent experience with Niels and the team. Tricky history to find, but a rapid and comprehensive response in my quest to uncover Danish heritage. Strongly recommended

IP

Very quick and informative response…

Very quick and informative response from Neils. Thank you.Neils was able to help us understand how our last name was derived from the geographical area name of Vendsyssel. For 60 years this has been a...

Shawna Morgan

Niels was a great help

Niels was a great help. He was able to confirm some of what I knew but find out so much more about my grandparents. I was always excited to get his emails. I would recommend anyone who is researchi...

LK

Great service

I utilized My Danish Roots for some family research prior to a family trip. The service provided was very helpful and they were very responsive.

Sharon Coleman

Thank you for promptly resolvinh yhe issue after i posred this; :After inquiring several weeks agoo

After inquiring several weeks ago, I got an automated acknowledgment and this review but no response to my question as yet. Is there one coming? Who knows?It's not in my spam folder for March 11. Wou...

Gina Fisher

My Danish Roots did a FANTASTIC job…

My Danish Roots did a wonderful job finding my Danish ancestors! Christian was very helpful, answered all my questions and provided the requested information ( and more) in a timely manner! I would...

Emerald

DONT USE THEM

Make changes and updates without notice. Have requested and demanded my data gets deleted as a direct consequence of appalling customer service.I never had to review good companies as I am happy with...

Nadia C.

I can't live without Gedmatch!

I have been using Gedmatch for breaking down genealogical brick walls and all the tests offered are superb. I don't know where I'd be if it weren't for Gedmatch which offers an amazing array of ways t...

doraemon33

an important tool

You have an important tool which shows common matches for two people. I think it will be very useful if you add another possibility to find out common matches for 3, or may be even for 4 people. That...

Julien Powell

The only place to be if you wish to compare across different testing companies.This is the perfect t

This is the perfect tool for comparing related DNA kits where the testing has been done by different companies (= different laboratories).In my case, I have had my test done in 3 or 4 different labora...

Jacinta Cooper

Clearing house for DNA matches from other sites

I like that matches from other sites can come to gedmatch and find even more matches for free. Wish there was a field for making notes like there is at Ancestry or MyHeritage as sometimes I look at a...

Rosaleen

Completely dependent on this excellent tool

We have been using this tool for around five years. It is CRUCIAL to doing effective genetic genealogy and adds a whole level of forensic analysis for family tree research. It is, simply, a 'MUST HAVE...

Emliy

I had an excellent experience working with A Heir Search Firm. Their team was thorough, professional

I had an excellent experience working with A Heir Search Firm. Their team was thorough, professional, and extremely knowledgeable about probate research. They kept me informed throughout the process a...

Neon_Strixezsz28

Fantastic experience with Heir Pros

Fantastic experience with Heir Pros! Their team was incredibly professional and efficient.

Ayesha Malik

During our family's inheritance…

During our family's inheritance process, things were a bit stressful and I wasn't sure what to expect. The team kept in touch, sometimes checking in just to update me even when there wasn't much progr...

Eva Cahin

The team was incredible

The team was incredible! They found my missing heir quickly and handled everything professionally. Their attention to detail and thorough research gave me complete confidence. Highly recommend for any...

jack

Their professionalism stood out

Their professionalism stood out. They collaborated seamlessly with our lawyer and the probate court, ensuring no detail was missed. I could not have asked for a more dependable team.

stones

I was impressed by their probate in…

I was impressed by their probate in expertise reach.They knew exactly navigate how to process the legal and ensured all documentation was accurate. Truly reliable and professional.

Juno Baker

Gendatabase - good service at a good price

This database is very useful for South African genealogy research. Although there is not always a direct link to microfiche films, the reference number is provided, allowing the original films to revi...

Evan Mancini

Yvonne!!

Thank you Yvonne!!! Youve been a massive help!!!

MC

Super helpful and efficient!

Their service was quick efficient. They were exceptionally helpful and honestly saved me hours of painstaking research! Bravo!

Priscilla Brown

I am eternally grateful that I found…

I am eternally grateful that I found gendatabase.com.I had exhausted all avenues in the search for my Grandfathers ID. number, that was urgently needed to apply for his death certificate. Not only did...

Carole P.

Thank you so much for coming back to…

Thank you so much for coming back to me so quickly with the correct info. Was gratefully appreciated.

Reed Yu

I got awnsers to my questions quickly…!

Evelynn Tiefling

I ordered an Ancient DNA test from here and an other place, the other place gsve me information i al

I ordered an Ancient DNA test from here and an other place, the other place gsve me information i already know, but with Ancient DNA hub, I learned a lot that I didn't already knew, like that i have C...

Viola Howard

I love learning about my ancestors and…

I love learning about my ancestors and myself as a result! I think it's important for me to understand my ancient diet, lifestyle and spirituality to understand how to live better and healthier now.

Winston Brown

I was very happy with my DNA results…

I was very happy with my DNA results when they compared it to native american ancient sites throughout the United States.The test narrowed down my DNA similiarity to the Chumash Indians of California...

Reba H.

Reliable and well researched

I ordered several tests both for my father and me. Delivery of the results was very swift, providing additional light and confirmation to what we already know about our personal genetic ancestry. We d...

Kelsey Powell

Impressive and encouraging

Currently researching various components to my genome and bloodline to connect me to my ancient ancestors has been a long, journey that has encouraged me greatly revealing my connection to the ancient...

Mortimer Price

Impressive, high quality tests

I transferred my dna file over and I was so surprised by the high quality of the results the tests I've tried. The quality of their tests is outstanding, they provide so much detailed information incl...

NH

Has helped me learn about my past.

MR95

Very easy to use

Very easy to use. It's a good application. Quite thorough.

Laura

Pricey

It's fun to know your heritage! This site is a little more complicated and less informative if you want specific answers to heritage questions. Everything costs money.

Ruby Bell

i do not know why we have to pay for…

i do not know why we have to pay for more access to links re family history. how do you confirm american native ancestry and why do i have to pay to get more accessibilityis there an easier way of get...

Maria Waters

Great information!

bibu4756

It’s confusing

It’s confusing. I received the free ethnicity update where you get a free one every so often and I paid for my ancestry report and they were different

Benjamin

Easy and quick application process

The application for our marriage certificate using my iPhone was straightforward and very quick. The entire process eased my stress, and the prompt response exceeded my expectations. I will definitely...

Sawyer Brown

They were always in contact with me…

They were always in contact with me regarding paperwork I needed. I don’t normally answer my phone so I’m glad they sent me emails and texts to tell me what I needed to do. They were also friendly.

Jane

great work

great work very official

GW

fast and reliable service

fast and reliable service. one of their customer service rep - donna made sure that my document order get delivered in a timely manner.

Rathbone Taylor

I was able to navigate the webpage…

I was able to navigate the webpage easily. I do wish they had a way to expedite Birth Certificates to foreign countries because I have a small window to complete this.

Dominic C.

Do not waste your time or money

i had to go through the BBB and write a 1 star review to get a refund. If you find yourself in a situation that nationalrecords refuses to process a refund even though it was done in a timely manner I...