activateondemand.com

3.3
3.3 Based on 110 reviews

We work with some of the largest brands helping to promote their products. Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting c...

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Average Rating

3.3

/
5

110 Reviews

5 Star
47%
4 Star
13%
3 Star
4%
2 Star
3%
1 Star
34%

Filtered Reviews

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Review Time

Debra
Total farce

Total farce! They DO NOT answer the phone at any time!!!Faulty shark rob 2 in 1 hoover after 1 month! Shark not interested and these guys just don't answer the phone!Avoid Activate on Demand and Shark!Now the hoover has been returned with proof of receipt and they now need to "make sure they have it before refunding!"This is honestly a complete nightmare. Do not buy from this company

1
Date of experience: Aug 18, 2025
Mr S I
Brilliant service received my Airfryer…

Brilliant service received my Airfryer with in days.I thought this is scam ,however I wrote immediately to them and received prompt response.Very good customer service.I would recommend them and I paid £100 less for my Airfryer compared with other retailers.

5
Date of experience: Aug 15, 2025
jacklyn arasanmi
I ordered on a Tuesday and received my…

I ordered on a Tuesday and received my beloved ninja the next day with free delivery as well. The customer service is the best I've ever experienced. Lovely people and very articulate.I would buy from this company again and again. Thank you very much because I'm one very happy customer.

5
Date of experience: Aug 04, 2025
Amer Mahmood
Excellent customer service

Unfortunately I had to cancel my purchase soon after placing the order and the company handled it quickly and professionally. They processed my refund without any hassle, and the money was returned promptly.

5
Date of experience: Aug 02, 2025
Randolph L.
It's now 2 months since I received an…

It's now 2 months since I received an AOD email with claim ref number for a £100 Sainsbury's gift card with no apparent issue or follow-up. Update - This issue has now been resolved and I have received an e-card.

3
Date of experience: Jul 29, 2025
Nightmare service

Nightmare service! The whole refund system is terrible. I have been waiting for my refund to process for over 3 weeks. Most of that was just to get a refund returns label. Now, since over a week ago the items have been returned, I am still waiting for the refund to be processed. Communication is awful, it was agreed that I was able to keep a Ring chime, and return the other items for a refund. Latests communication stated everything needed to be returned to be processed. All email correspondence kept for further escalation. I would not recommend using this company if you think you may end up returning things.

1
Date of experience: Jul 26, 2025
Daphne H.
Quick delivery

Looking through the reviews I was a bit apprehensive about ordering but I had nothing to worry about! It was a very quick and smooth process! I ordered a Ring doorbell through Blue Light yesterday and received the item today. All in all very happy with the service I received.

5
Date of experience: Jul 24, 2025
Hard_Monkey
Brilliant service

Brilliant service! Thank you! I’m not going to lie…. I read the trust pilot reviews and was really sceptical. But… the customer service was brilliant, really helpful and kept me updated. The ooni pizza oven, which was a vodafone promotion, was delivered quickly by DPD. Thank you for your great service and help!

5
Date of experience: Jul 22, 2025
AF61
Offer/discount

Speedy delivery, great offer and responsive to queries

5
Date of experience: Jul 18, 2025
Caroline B.
Wonderful service

Very quick response. Excellent Customer Service.

5
Date of experience: Jul 16, 2025

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Business Details

  • We work with some of the largest brands helping to promote their products.

    Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting customers with great shopping experiences.

  • email enquiries@activateondemand.com
  • language https://activateondemand.com

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