Review Time
Its shocking how terrible an post are through out the year i havent had a single order that hasnt been delayed no matter how close no matter how far one thing remains the same its just delayed. The most furstrating thing is customer service they never reply to a whatsapp message the calls take at least 15 to 20 minutes before anyone picks up and when they do pick up they sound like they're irritated of you, this is disregarding the extra 5 minutes they try to put you away from speaking to a customer service staff saying they have other channels that dont work and the calls are for emergencies only, the entire business seems forced. Recently i ordered a screen from the uk its been with an post for 5 days and they cant deliver it to me and they dont even know if its at their dcu for me to go pick it up myself its annoying and just terrible, also the company i ordered the screen from denied they knew anything about the extra 30 euros customs fee charge an post imposed on my order and i still dont have my order, i travel in 2 days i need my laptop screen for work but i cant use it obviously cause an post need to hold my order for God knows how long before i get it. its very very terrible.
Have to say An Post has gone to the dogs over the last few months. They always send texts saying “your parcel will be delivered next working day” but it doesn’t show up for days, sometimes a week or more. I don’t know what happened but these days I prefer if something I order is sent via a different courier service.
Everything is made very simple and clear for the user. Very good conditions for a loan. It is convenient and quick to complete an application on the website. Thank you. I am satisfied.Maximum availability and clarity of all loan terms. I have recommended the Irish Post EI for my friend for car loans since the very morning . Thank you again guys and have a good day 👍.
I received the usual text on the phone last night, stating the parcel was due for delivery today. I checked the status on the website a while ago and it states the parcel has still to be sorted for delivery. I got in touch with the whatsapp service for a reliable update and you said it was a mistake of your system, the parcel has to be sorted and to keep an eye on the tracking system. When I asked if you could kindly offer an estimation of when to be at home to receive my parcel, as I already postponed other commitments to be sure to get it, whoever was on the other side linked the tracking web address and closed the chat. I accept a delay, no problem at all, but the way you deal with a customer needs to be discussed. It's not the first time I deal with this rudeness and total lack of professionality, but it's getting seriously worse and scrolling through all the negative reviews you're receiving it's crystal clear your service is way lower than any acceptable standard.
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An Post is the state-owned provider of postal services in the Republic of Ireland.
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