johnstonespaint.com

1.3
1.3 Based on 241 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

241 Reviews

5 Star
5%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
88%

Filtered Reviews

Filter Reviews

Review Time

ItzRodrii52
Manhatten Grey or is it Blue?

Seeing other reviews Manhatten blue (I mean grey) must be a popular choice, agree with other buyers.... it was like someone put paint thinner through the paint.

1
Date of experience: Jul 22, 2020
Demetrius Reed
Bought white paint and 4 coats and it…

Bought white paint and 4 coats and it still looks cream. Rubbish.

1
Date of experience: Jul 21, 2020
Never Again

I recently bought Johnstone's matt emulsion and also exterior gloss. The emulsion was a dusky pink to cover an existing pale pink. Edging/cutting in is a pain as it doesn't flow well. Too little, no coverage. A bit more and the wet line is over heavy and tends to sag. Even with very careful laying off, the edges needed two heavy coats. Considering the colours involved the coverage is pretty poor taking three coats to achieve a decent finish. The biggest hassle was constantly picking small lumps of paint off the wall, the roller and the tray. When opening new cans I always clean the neck of the can and the lid before pouring into a kettle or tray and use a drill mounted spinner to clean my rollers so am confident that neither work method or dirty tools were to blame.Moving on to the gloss, after the most careful preparation of my front door I noticed lots of small bubbles forming while painting that didn't clear completely even after laying off. Then the 'bits' started to appear. Same experience as when using the emulsion. Bits and more bits. Very frustrating when using gloss with a colour that shows every flaw. Assuming I had a poorly cleaned brush I binned it for another, brand new out of the packet. Still bits spoiling my work. In desperation went for a second new brush, same problem and could then see them on the brush as I picked up paint from the can. The 1 litre can had been stirred for at least 5 minutes because solids were coming up when lifting the stick. I stir paints clockwise, anticlockwise and side to side especially across the bottom of the can multiple times yet after using half the tin found it had a thick sludge at the bottom that couldn't be felt when stirring and was not picked up on the stirring stick. We have all made the classic error of cracking dried paint off the seal of a partly used can and it falling in but generally I have never had problems with other paints being lumpy or gritty. Over all, two maddening experiences that cost me a great deal of time to achieve a barely acceptable finish.

1
Date of experience: May 11, 2020
Julian Sanders
Best I’ve tried

I’ve tried several of the popular brands. I ran out and needed more brilliant white satin for wood & metal. The queues at B&Q were absurdly long so I went to a local DIY store who only stocked Johnstone’s paint. I had no option and lucky for me I did. By far the best coverage and consistency. I’m converted. Johnstone’s for me from now on.

5
Date of experience: May 08, 2020
Trudy C.
Bought two different johnstones paint a…

Bought two different johnstones paint a pink for the little girls bedroom and seashell for the halls stairs and landing the seashell was terrible the colour doesn't match the tin when it's on wall or the images I searched on Google it took 3 coats and when it's such a big area I only wanted to do one realy two at the most but 3 I had to buy more tins it's difficult to work with it's sticky. The pink one was absolutely awful never again I got half way through one wall took 2 days to touch dry and was realy sticky and tacky like glue I'm going over it with dulux terrible paint I will never buy again

1
Date of experience: May 05, 2020
Phoebe Foster
Bought 2 tins of duck egg emulsion

Bought 2 tins of duck egg emulsion, one tin completely unusable condition was literally like water and is faulty, tried to take it back to b and m and they have told me johnstones dont accept returns, other tin is ok put on walls and it will take at least another 2 coats to look right, so I'm going to be out of more pocket as now going to get a dulux paint instead and try to match colour, please dont buy!!!!!!

1
Date of experience: May 04, 2020
Damien Fisher
I was pretty sceptical about using this…

I was pretty sceptical about using this brand of paint as the reviews are bad. I usual use farrow and ball. But it’s expensive stuff! So got Johnston’s from the range for £10.99 for 2.5 litres, Steel smoke, and hoped for the best! 2 coats later and it’s incredible paint! Covers beautifully, doesn’t streak, good depth of colour. I was incredibly surprised. And I will be using again. Top quality finish, just remember to stir it well I don’t see why there’s so many bad reviews.

5
Date of experience: May 02, 2020
kioubie54456
Not good never buy again.

Bought this firms paint for first time.Gloss non drip white for around door.Had to put on THREE coats.Not good at all.Why so many bad reviews any reply from Johnstones??

1
Date of experience: Apr 19, 2020
Glen
10 year guarantee: Bubbling, mouldy and patches missing

Had professional building company paint our house with Johnstone's paint - it has a ten year guarantee. We had the paint sourced at a building supplier so it all matched etc. It is now like a rice pudding skin in places - thin and bubbling underneath. Parts of our house now have mould growing in the paint and in other parts its come off completely. We now not only need to have it all done again, but will need to have all the paint removed first. Nightmare. Don't do it. Let's see if they come back with a comment/solution.

1
Date of experience: Apr 18, 2020
Wallace Coleman
Avoid at all costs....

Wish I'd seen these reviews earlier. Bought the washable matt in Raw Linen to cover existing magnolia. 2 coats in so far, going to need at least 3 as the finish is so uneven. Usually use Dulux and have never had these problems. Will never be buying Johnstons paint again.

1
Date of experience: Apr 12, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More