martigo.at

3.7
3.7 Based on 188 reviews

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Average Rating

3.7

/
5

188 Reviews

5 Star
60%
4 Star
9%
3 Star
1%
2 Star
1%
1 Star
30%

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Review Time

Jonas Taylor
No problems

Didn’t meet any issue with booking my tickets to Bali from Amsterdam (1200 €).Got tickets on my mail in about 5 minutes, after all I entered data on Lufthansa’s official site and changed all contact data to my personal. Everything went smooth and without stress 👍 I don’t know why here are a lot of bad reviews 🤷‍♂️ Or maybe I just was lucky this time 🤔

4
Date of experience: May 12, 2024
Hedworth Carter
Excelent Service

First, when I had problems with my credit card from my country, the payment was processed but the flight ticket didn't arrive. When I called, they kindly sent me a form with which I could cancel the payment at the bank. Later, when I made the purchase, I thought the ticket hadn't arrived, and when I called customer service, they told me that code was sufficient. But then I insisted I wanted another one, and they gave me another one so I could confirm it with the airline. I always received prompt customer service.

5
Date of experience: May 09, 2024
Destiny Price
Don’t buy you tickets over them

Don’t buy your tickets through them. It takes forever until you receive the tickets, and they claim that there was a price difference after the purchase already had been completed. The so-called customer service is non-existent, slow, not helpful and they don’t care about inquiries. I wouldn’t even choose them if they would be half the price

1
Date of experience: May 06, 2024
Woodruff P.
Staff is super responsive and helpful…

Staff is super responsive and very helpful. They went out of their way to help with checking in when the airline's website was crashing on my laptop.

5
Date of experience: May 03, 2024
Jamie Harris
Their customer service is fabulous!!

I have done multiple mistakes while booking my tickets! I thought i will be lost given those terrible comments over hereBut it only took me a couple of WhatsApp messages and a quick payment to get all my issues resolved!The agent Murat was really good and responsive Would definitely book through them again. Thanks a lot!

5
Date of experience: Apr 27, 2024
luna0102040958
Scam company

1
Date of experience: Mar 29, 2024
Minna Kelly
I dont advise to purchase any ticket…

I dont advise to purchase any ticket from them at all

1
Date of experience: Mar 29, 2024
Griffin Cooper
I think this is a scam site

I think this is a scam site, be careful

1
Date of experience: Mar 24, 2024
maelzoe52
The guy did as promised

The guy did as promised. He got us cheap flights to Spain. It starteda little weird though with whatsapp messages saying the tickets were more expensive and asking for more money (20 euros or something) but at the end he said he could got it for the price shown in Google. I have a feeling those guys have a hold on certain bargains but not for long, and at the end they can be a little more expensive than first shown. Didn't need to change or cancel anything, this could maybe be an issue.

5
Date of experience: Mar 23, 2024
Obadiah Johnson
Happy so far

I just bought with them (through the Austrian site). I was a bit worried since I have read a lot of bad reviews like not getting the confirmation or even people who claimed lost their money. In any ways I went for it since was the cheaper ticket I found with good conections and baggage included. The payment process went quite smooth, after the booking I checked inmediately with the airline and the flights were there under my name ( still the contact details were the ones from Martigo so I changed them with mine). after 5 min I got the booking confirmation from Martigo into my email. So far I think I am happy with their service but I´ll keep you posted if any changes happen. My flight will be in 3 weeks.

5
Date of experience: Mar 15, 2024

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