oneplus.com

1.4
1.4 Based on 1.1K reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.4

/
5

1.1K Reviews

5 Star
5%
4 Star
2%
3 Star
3%
2 Star
5%
1 Star
85%

Filtered Reviews

Filter Reviews

Review Time

Coloman
Worst Mobile ever oneplus NORD CE lite 5G…

I brought the NORD CE Lite 5g phone 3 months back and that was my first and last mistake of my life for trust the oneplus company. Its totally worst and all time its hanged. When i try to google map applications it stuck when you open auto mode in google map. Worst phone ever.

1
Date of experience: Aug 03, 2022
Vicky Clark
Worst experience

3 month back I had purchased one plus 9 pro, and since then my cellphone is getting heated while if I am using it for 10 - 15 minutes alsoWent to service centre but they just did format my cellphone and told now it will not happenNow I will never buy OnePlus product in my life, never . worthless product

1
Date of experience: Aug 01, 2022
Xander C.
Poor Support From One Plus Regarding Non-Delivered Phone

I placed and order on July14th for a Nord N20 5G phone from One Plus. The phone was not delivered to my address but Fed Ex insisted and One Plus appeared to believe Fed Ex and not me. My neighbour has a video camera and we looked at the alleged delivery day and nobody came up the driveaway and dropped off the package. I went through the runaround with One Plus for the past 12 days. I was asked to file a false report with the police claiming it was stolen. I had video proof it wasn't delivered or stolen. I refused to file the report as it was not true. The phone finally showed up at my house 11 days after Fed Ex claimed it was delivered. I have asked for a refund and want to send the phone back but as usual not heard back from One Plus. I do not want a product from a company that thinks a customer is lying when they actually didn't receive the order or asks it's customers to fill out false reports. I would give this review a 0 if it was possible and will never order any future products from One Plus.

1
Date of experience: Jul 31, 2022
Sheena Johnson
Delayed In Refund

I ordered a phone OnePlus Nord CE 2 with a trade in phone and i paid through credit card. The trade in mobile got rejected and the phone got return to the oneplus warehouse. It's being two days now the phone is at there warehouse and the refund has not been processed till now. My credit card statement is about to come next month but they haven't provided me refund.Order Id- M112207236052156749Please process the refund. I'm not able to order even a new one because no refund came.Cheaters ate away my money.

1
Date of experience: Jul 29, 2022
Adrien H.
I think the One Plus Repair.Community…

I think the One Plus Repair Community had changed for bad. My screen cracked about 2 months ago. It took One Plus Repair Team a month to replace my screen. A payment was made on my end but the customer service agent, if any, demanded that I send him a copy of my paid receipt before he can assign any work on my device. Please try hard not to deal with these people. I'm so sorry to say, One Plus service is bad or lack of any.

1
Date of experience: Jul 27, 2022
Braden Baker
Don't even think to buy a one plus…

Don't even think to buy a one plus tv...This is my 2nd review I purchase one plus tv and display is now not working from last 22 days and my guarantee period is on. I call in customer care many many times but thay can't give proper answer thay are not allowed to give sr.person or one plus off contact number. Every time different answer from customer care. Today is 22nd day i register my complain. Thay don't have any office in Mumbai for on line one plus tv. Buying only u have to call in customer care n thay don't have any answer. Thay only says u have to wait..... Thay are not replying on mail also every 4/5 days thay are sanding mail for more 7/10 days ..... Lots off mail from my side allso but no proper repli. ....I don't no when my tv is now started......very very poor service from one plus tv. .........not reliable.... Don't waste your hard earn money ...n time wasting for mailing n calling in customer care no.....big name with poor service......sad but true

1
Date of experience: Jul 27, 2022
Noah Vidal
Nord 2

Når man som mig benytter tlf. i jobsammenhæng, er det virkelig træls at man ikke kan se firma men kun personnavn ved opkald - selvom det er lagt ind i kontakter.Update:Thanks for the link - but it doesn't work.

3
Date of experience: Jul 26, 2022
Charle S.
one plus 8t data connection does not…

one plus 8t data connection does not work after updating to android 12. Customer service is useless.

1
Date of experience: Jul 26, 2022
Violette Morgan
Hi OnePlus 9 pro

Hi OnePlus, Hope you are fine , But am not fine because am disappointed by your services ! As well as those who want to know about OnePlus 9pro review you are at right place !!I 've been using this OnePlus 9 pro recently 7-8 months and for the normal uses this phone is good so far , but if you perform as advance task , like you are making any blog videos for over a long clip more than 2-3 hrs at 1080p (at30 fps ) it lags even at evening time when there is not really warm temperature ...the video recording works fine for 1 hrs , after that it's start to lose its tendency to capture the voice along the video !! So basically processor doesn't sustainable for Longer camera use and I know It's Snapdragon 888 5G (5 nm) but still it's not worth as per my experience on this , as well am a blogger I used to shoot videos on daily purposes and my motive to buy this phone is for recording my YT vlog videos that's why I went with OnePlus and expense this much amount as well as I was also tried on 4K but it's not worth it to use for longer time , it's such a shame on the quality . I have also another device of Realme x50 as a secondary device and in this scenario it totally works fine than OP !!So the conclusion of my reviewIf you want to buy this for causal use , it will be fineBut if u think to use for advance task , it's better to go with better quality than OP 9 pro , it's not worth of money !! If Anyone who thinks to buy for vlogging purposes please don't go with OP 9 pro , such a waste of moneyThankyou for reading ✍️

1
Date of experience: Jul 24, 2022
Raphael Clark
Criminals

Absolute joke of a company. I've waited over a month for a refund and have been told numerous amounts of times I will receive it within 5-6 business days and nothing ever materialises. I've had to constantly follow up every 5-6 business days to figure out what is going on to always be met with the exact same response. Pissed off is not the word.Luckily I made the purchase on my credit card so I have created a chargeback dispute against the company and will be receiving a refund no matter what.I will be reporting this company to trading standards.I highly recommend you do not buy from this company. They are criminals.

1
Date of experience: Jul 24, 2022

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More