Review Time
I ordered a card via the Corporate Gift Card Scheme wherein the award can be transferred to purchase Gift Cards / Prepaid Cards. I chose the one from Prepaid digital solutions and have been trying since last 2 months to get to their site and order the card before I can use it, however the site itself is not working:prepaiddigitalsolutions dot comI am unable to find any customer care number for India and have been going around in circles trying to determine how to redeem by ordering the physical card.
if it was possible to give a zero star review, I absolutely would. I used this card prior to expiration in full and unfortunately had to return the product (can be see in my transaction list) and then the card expired leaving me with absolutely nothing. If I want the card reissued I HAVE to pay a fee of $12.95. This is absolutely outrageous, this card should be valid for atleast a year not 5 months. The customer service rep I spoke with just kept repeated "the fee must be paid" there is no compassion in good customer service. This company is awful.
My name is Amy baldanza and I just received a digital solutions card for a focus group I will be doing. Well I can't access my money, I have spoke with 3 representatives and they all say they have to escalate my problem. I will be getting more money and now I'm concerned because If I'm already having an issue , this is ridiculous. I see all the other reviews. This company needs to be replaced, it says that my country code does not allow me to get the card right away! But I'm in the United states so I'm not sure what the problem is. Obviously the reputation of this company is horrible and I can't even access my money.
Received prepaid card. Tried to contact company via the website given. The website just sent me in circles...couldn't access anything!! Having read the reviews one would think that management would review their systems to provide customers with a positive experience. Either management don't read reviews, or management just don't care!!
This website is a fraud, I’ve used them before and everything was good until yesterday when I made a purchase of 100 dollars Visa card o. The KYC form is an issue, I filled the details, it says a code has been sent to my email, the code never came, even though I did it multiple times. I called them and they asked me to verify the address, I did( twice) and they said it’s not correct and they cannot help me. It made me question my sanity. Now I tried this morning to see if I could get the verification email, and lo and behold… the email on file has been changed as I can see the first and last alphabet of the email and it’s not mine…..it starts with (J*****T) and ends with a T. Something needs to be done about this, I need a refund or the card that I paid for. I will report this on any platform I can find.
I received a prepaid card through a digit event, i registered and received the amount without any issues. I hand said money over to the wife (like any good husband) and she spent it all on Disney stuff for our daughter who's birthday is soon. No issues at all although i was worried after reading all these negative reviews. But no problems for me.
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