Name: tryrenewa.com
Telephone: 000000000
Rating: 4.6

Rochelle Thompson Guest

CARING COMPANY !

Very quick response, professional, friendly ,most reassuring !The email responses seemed more like telephone conversations 😁

Date of experience: Oct 26, 2025

Susan Hudson Guest

4 months ago

Great Customer Service!

I received my Renewa products as expected. Being new to these products I read the accompanying materials and visited website for videos. My Renewa Lift glasses didn't seem to be working correctly. I contacted customer service and Kei contacted me asking for details, which I provided. In no time whatsoever ever Kei got back to me and told me my replacement was being processed! Quick and easy. Hats off to Kei for the excellent customer service. Too often today, you buy something online and there is no customer service when problems arise....not with Renewa! Excellent and quick customer service!

Date of experience: Oct 26, 2025

LC Guest

4 months ago

Helpful service

My contact with Kei was always punctual and very helpful for my questions. She went the extra mile to make sure I was happy!!

Date of experience: Oct 26, 2025

S Dahlquist Guest

4 months ago

I reached out to the company because I…

I reached out to the company because I thought I had an issue with my device. Matthew returned my call promptly, and proceeded to address the issue effectively and courteously. I was very impressed.Thank you.

Date of experience: Oct 25, 2025

Lauria Bell-Hughes Guest

4 months ago

EJ was very helpful with customer…

EJ was very helpful with customer service. SO far I am very happy with this company and the help that they have given me.Lauria

Date of experience: Oct 24, 2025

amber Guest

4 months ago

Kei was amazing

Kei was amazing! The product arrived broken. I reached out to her and she made it right. I received a new product that works and in the mean time Kei did everything possible to reassure me that she would handle it. And she did. Beautifully! She is an asset to your company. Probably you should pay her more (smiling). I really appreciate her communication, very polite, understanding, helpful and compassionate. Kei is a keeper.

Date of experience: Oct 22, 2025

Mei-Mei Mai Guest

4 months ago

The customer service with EJ has been…

The customer service with EJ has been exceptional! Although I have not gotten the result I desire yet , EJ has always been so patient and supportive at resolving my problems! Thanks you EJ 🙏

Date of experience: Oct 21, 2025

Londa Guest

4 months ago

grateful for the integrity of Renewa

I am grateful for the integrity of Renewa. I returned some product and the customer service was very helpful throughout the return process. Thank you Kei.

Date of experience: Oct 21, 2025

Gina Giancola Guest

4 months ago

The customer support (from Kei) was…

The customer support (from Kei) was exceptional at Renewa, despite the eye device not working out for me. They were extremely helpful and offered a quick resolution.