Review Time
The service automatically defaults to having the driver choose a replacement when an item is unavailable. If you're not familiar with the app, you might not realize this and end up with items you don't need, all while still having to pay for them. Very disappointing experience.
The app does not allow me to cancel an order, even though I just placed it. It keeps instructing me to find a nonexistent button, which is quite annoying. Additionally, I can't upload photos of poor deliveries. For instance, this morning, the delivery person spilled drinks all over my food and simply suggested I request a refund. I ended up talking to the support team and received only £3 back from my ruined £25 order. I'm now considering switching to another service.
I was charged twice on my card, totaling R466 - I need an urgent refund. I have plans tomorrow, and this situation is severely impacting them. This is incredibly frustrating; customers deserve better treatment. I've heard about this authorization issue, which feels like a way to take money from customers and delay refunds for 7-10 days... This is outrageous and takes advantage of customers.
What is happening with delivery drivers in Johannesburg? In my local area, there are numerous drivers parked on the sidewalks—what is their purpose? Is there a lack of work available for them? Are there no facilities provided for their needs? Considering they handle food, how do they maintain hygiene? Just yesterday, we observed over 20 drivers congregated on a sidewalk in one area and another group of about 15 near a park. There are no restroom facilities available on the sidewalks, and it's against the law to occupy the grass verges. What is going on?
I ordered from a sandwich shop through a delivery service in Canberra, and the experience was quite frustrating. The food arrived soggy and was not toasted as I had requested. I paid extra for toppings, but they were not included. Even more concerning, I received a full-sugar beverage despite clearly stating my need for a sugar-free option due to a medical issue. This has not been an isolated incident — they consistently make mistakes. I have tried several times to resolve this, but all my efforts have been in vain. There has been no sign of care or willingness to address the issue.
I previously relied on the service without any issues. However, after not using it for a while, I attempted to place an order recently. I didn't have my card, so I tried Apple Pay, but it failed twice. Frustrated, I switched to another platform. To my surprise, I found a double charge from the service on my bank statement due to the failed attempts. The customer support number appears to no longer accept calls and directs users to the app for help. Unfortunately, I have no past transactions to select, leaving me unable to get in touch with anyone to resolve this. I had to report it as fraud to my bank, which is incredibly frustrating. They took my money without providing any service, and there's no way to contact support. I would not recommend this service to anyone.
I’ve placed a total of 6 orders through the service. The first was sent to a hotel while I was at an apartment, so I had to cancel that order. Since then, in 5 more attempts, they have consistently failed to locate my apartment without me needing to go outside to meet them. This has happened every single time. No other service struggles to find my place, which is quite strange. I won’t be using the app again.
I experienced unauthorized transactions totaling $264.32 from my bank account, linked to a service that I used. Despite paying through a secure method, my backup card was charged multiple times without my consent. After disputing these charges with my bank and canceling my card, I now face the inconvenience of resetting all my payment arrangements for ongoing bills. My account is overdrawn, affecting my ability to manage essential expenses like groceries. I also had to cancel the automatic payments that allowed for these repeated unauthorized charges, which raises serious concerns about security. This alarming and untrustworthy experience has led me to vow never to use this service again. I had to rely on my bank to recover my money, as the service provider refused to take responsibility, instead claiming my card was used by someone else. This lack of accountability and the generic responses I received only added to my frustration. After signing up for a subscription, fraudulent charges appeared the next day, which feels too coincidental. I have robust security measures in place, so I find it hard to believe my details were compromised by anyone other than the service itself. I've closed my account and will advise friends and family against using it, as I believe alternatives offer a better experience. I wish the company luck, but their practices do not align with fair customer treatment.
Claim your business profile now and gain access to all features and respond to customer reviews.
medigap.com
garnelencenter-lemgo.de
speckyfoureyes.com
the-owlet.com
delta-portablepowerstations.com
onlogic.com
premierinn.com
xiber.net
tagmango.com
trimytones.com