BOCEPHUS

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free sola

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free solar panels. We agreed to Tuesday, March 17 at 2:30 pm. No call, NO SHOW. THEY STOOD ME UP.

Tamara Morgan

DTE :the most awful utility with highest rates, lowest reliability!

Mpsc Case Number U-21297Recently, the watchdog group Citizens Utility Board of Michigan ranked the state’s utility companies among the least reliable in the nation, and in its most recent report, cons...

Jeanie P.

Not even 1 star

Not even 1 star! Awful high rates, crappy grid, wealthy CEOs making millions while jacking up rates annually.

Dimity Adams

Reporting record profits for 2022 and…

Reporting record profits for 2022 and then raising pricing for consumers drastically in 2023. And trying to justify that by saying that someone asked them to do so... People are not that stupid.

gak_attack42

DTE is Getting Worse and Worse Every Month

DTE made our Electric bill almost $900 Last Summer and it was a nightmare with frequent power outages and rate hikes, I did everything as recommended and I still got hit with High electric bills. Faul...

Nathan Turner

To bad 0 wasn’t available …

I only gave it a 1 because 0 wasn’t available. I’ve lived in Brighton, MI for 11 years and have averaged 3 electricity outages a year. I’ve lived in IN, IL, NB, MA and the Republic of Panama and hav...

John

In January this year, I looked to switch from the horrible EDF to another provider. I contacted ecot

In January this year, I looked to switch from the horrible EDF to another provider. I contacted ecotricity. spoke to someone called sam bennett. she lied to me. wasn't transparent at all. did not disc...

Graham Jones

I was interested in switching to Ecotricity. When I tried to get a quote, I got Service Failure, and

I was interested in switching to Ecotricity. When I tried to get a quote, I got Service Failure, and a request to contact them. I did so, and received no response for a week and emailed. Then I was to...

Isix

Outstanding support from the sales team

The sales representative was exceptionally patient and supportive. She made the process of switching suppliers much easier. My initial experience with the service has been very positive.

Mr John Sexton

Amazingly quick sort out

Switched church electricity to Ecotricity and as ever, some billing problems initially (wrong VAT, CCL, etc). Amazed to get through in under a minute to a young lady in Gloucestershire who corrected e...

Alan Butterworth

Bullying business practice

My experience is similar to the report by N.T. dated 1/11/25. Having contracted for a fixed tariff a few months ago I received two emails, one for electricity and one for gas, to say that "At your req...

Finance

The switch was so simple

The switch was so simple. Customer service was fantastic! The person I spoke to was so friendly and helpful. It was great to be able to get through and speak to someone immediately and done within m...

Trevor Baker

DON'T BUILD THE EDMONTON INCINERATOR!

It's great that ACCIONA promotes emission reduction targets and is working to reduce greenhouse gases by avoiding the use of external fossil-based energy, prioritising resource reduction, and using re...

SH80

'Experts in designing a better planet' building Edmonton incinerator? Greenwashing 101

This company is planning to build the Edmonton incinerator, yet they call themselves 'green'. They need to pull out now, like the others have!!

PC

Acciona pretends it is a 'green energy…

Acciona pretends it is a 'green energy supplier' but in reality, it would much rather chase the money than promote sustainability and fight the climate crisis. It is currently the only bidder to const...

BH

Not green at all

Claim to be 'green' but want to build an incinerator in Edmonton!!

RegBil

Not Green, only greenwashing

Terrible. This company claim to provide Grern Energy, but they are investing in a huge incredibly polluting waste incinerator. In Edmonton.Waste incineration is terribly air polluting.Don't use this f...

Leila Hughes

Greenwashing galore.

Supposedly a company that are 'leaders in sustainability' and yet are planning on going ahead with building an incinerator in Edmonton. Reckless and selfish behaviour, especially in light of the lates...

TheJhostinPvP

Overall experience..

Overall experience has been outstanding from initial appointment, sales demo, installation and follow-ups. Since moving to the new house, my family and I were complaining how dry, itchy, and scaly ou...

Dylan

I was set on not getting a system, but Juan came and did an excellent job representing ur company

I was set onn

TJ3

Juan was great!

Juan was great!! He was very knowledgeable about his products. He gave me a great deal for the Duo system!!! I had got quotes from others companies but he topped it!!! He made the process really fast...

Kalla R.

Water Feels Amazing Now

Moved to a new house and realized the water was making our hair and skin dry. I looked around and found Sedna. I saw that the reviews were good, so we wanted to get some more info. Called and spoke...

Kailey

Audrey and Juan had provided great…

Audrey and Juan had provided great service. Being new to our area, they both shared their knowledge of the quality of the water that was there in town. Unbeknownst to us, we weren’t aware of how heavi...

MS

Great product!!

When we bought the house we have the free filter for our water and I even get my water from the filter for our coffee but I could see a white residue in my coffee pot. But after we purchase the syste...

Phil Ibbotson

The first contact i had from water plus was 3 months after signing a contract, and 3 days after the

The first contact i had from water plus was 3 months after signing a contract, and 3 days after the contract had started. I thought they had forgotten of my existence. Suddenly they want passwords, a...

Jacqueline Klee

The operative I spoke to was very helpful and helped me resolve the issue without making it a proble

The operative I spoke to was very helpful and helped me resolve the issue without making it a problem and was very straightforward in her response

Adefunke Adesina

I am more than happy to write this piece to thank the leadership of Water Plus and to acknowledge th

I am more than happy to write this piece to thank the leadership of Water Plus and to acknowledge the effort of one of your staff, named Paula (@customer service), who happened to pick up my call toda...

WA37

Farran Ray is the most sensible person…

Farran Ray is the most sensible person and a true ambassador for your company. I would strongly suggest she is made manager of her department to help & train people in your compsny

Lilly Johnson

Over Charged! December 2024

December 2024 I was billed incorrectly and have been trying ever since to get the overcharge corrected. I keep being told someone will get back to me then they send me an email explaining something th...

iSwoze_dmcPVP

Very good always been with Water Plus

Very good always been with Water Plus Top service provided

Stephen Rendell

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assi

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assisted me in getting the best time (for me) for the engineer to do a regular maintenance visit.

wala'a alnemari

I am extremely disappointed with the administration charges applied to my account. The level of admi

I am extremely disappointed with the administration charges applied to my account. The level of admin fees does not seem logical or justified, especially when compared to my actual energy usage. The f...

TS

I regret my purchase. Avoid this service.

I regret my purchase. I would strongly recommend against buying an HIU from this service. They failed to provide complete information about their product at the time of purchase. Moreover, my attempts...

Rhoda Anderson

No Response from the Resolution Team

I have not received any updates from the Resolution team since their acknowledgment email sent on December 4th, following my last review. They mentioned they would reach out regarding my complaint, bu...

Jordie Johnson

The technician was highly skilled and personable, quickly diagnosing the issue.

The technician was highly skilled and personable, quickly diagnosing the problem and providing clear explanations. What impressed me the most was that he resolved the issue during his initial visit, w...

Autumn

Persistent Problems with Heating and Hot Water

We have been experiencing continuous issues with our heating and hot water supply. The engineers fail to arrive as scheduled, leaving us without heating and hot water for long stretches.

JH

Extended wait times and unresponsive support.

There are significant delays when trying to reach the support team via phone. Their chat option is frequently unavailable. After finally receiving a callback from customer service, the call dropped af...

LC

Customer support is extremely lacking.

The customer service is disappointingly inadequate. While they manage to send bills promptly, they fail to take responsibility when issues arise, offering no substantial responses. I reached out more...

Louise Carter

Another RIP OFF Company....STAY FAR AWAY FROM!

Please don't believe their so called cheap rates, made a HUGE HUGE HUGE mistake trusting them and switching and my bill went from $299 for the month with previous electricity provider up to over $195+...

Hilary Ross

Alex from the Customer Service Team is…

Alex from the Customer Service Team is an asset to this business, I have emailed many questions and Alex was very polite with the answers and responded in a timely manner, with my previous experience...

Emerald

My bill went from $79 to $375 so i…

My bill went from $79 to $375 so i contacted customer service advised them that this cant be possible especially since I had been overseas for one month and no one was home to use the gas. Round and r...

Sawyer Sanders

Adding electricity

Already has gas, now switching electricity to them too! Previous electricity company (not going to name them) left a bad taste in my mouth, VERY expensive! But Globird has much better rates, and givin...

Russell Kelly

Deceptive energy rates

They promote energy rates based on your postcode, but after signing up, the rates are higher, justified by your address. This is a significant misrepresentation; why advertise lower rates if they are...

Maxine Edwards

I believe I made the right choice choosing Alinta

I believe I was able to choose the right plan for our household needs. I was not put under any pressure to choose and your representative- Corey explained each step in clear and simple terms. He made...

Peter Hansen

Price charged is way too high for a…

Price charged is way too high for a pension to afford.

George Volakos

Your staff member was polite helpful…

Your staff member was polite helpful and patient when asked to respond as I was making sure I understood information.

Patricia Sparrow

Emma made it all so easy for me.

Emma made it all so easy for me.Clear, patient and very polite.

David Harris

Awesome customer service

Kylie was fantastic and made transferring to Alina very easy.

Amit Punpale

Fuse EV installation team has great team of engineers. They are all very friendly, polite and thorou

Fuse EV installation team has great team of engineers. They are all very friendly, polite and thorough. It started with a thorough survey couple of months back. The quote was quite reasonable, given t...

Mr Michael Laurence Barrett

Kabir at Fuse support was really helpful to me at explaining how the requested/needed 6 monthly manu

Kabir at Fuse support was really helpful to me at explaining how the requested/needed 6 monthly manual screenshots of my smart meter screens using the Fuse App helps them to keep my energy usage data...

LW

I dont mind this company, however the app is TERRIBLE. It's hard to navigate, its just weird. Did yo

I dont mind this company, however the app is TERRIBLE. It's hard to navigate, its just weird. Did you do any UAT on this?? Hard to find bills and definitely not as easy as someone like Octopus. Pleas...

Mike Bonell

I’ve found Fuse to be the best energy supplier I’ve to deal with. Very competitive on price, the app

I’ve found Fuse to be the best energy supplier I’ve to deal with. Very competitive on price, the app works really well. Meter readings and billing has been spot on. Well done the Fuse team, when my de...

ArjanSS

I was having trouble settling my previous account and setting up my new account at a new rental prop

I was having trouble settling my previous account and setting up my new account at a new rental property. Gurbinder was very attentive and understanding, and solved my issues swiftly. I really appreci...

Dan Kirby

Just brilliant service from Fuse Energy - not only have we saved money by switching to one of their

Just brilliant service from Fuse Energy - not only have we saved money by switching to one of their fixed tariffs, but their customer service had been amazing. The team were quick to act to resolve a...

Rorie thoirs

This company has saved my business a lot of money since they started helping me with my energy suppl

This company has saved my business a lot of money since they started helping me with my energy supply and also saved me so much time by dealing with all the hassle for me. Would highly recommend using...

Paige Scott

Excellent service, highly recommend!

Outstanding service! I would definitely recommend it, as they helped me lower my bill quickly. The representative I worked with was extremely helpful, and the company appears to be very well managed.

Awase Zaman

Really good 👍🏻 i highly recommend this…

Really good 👍🏻 i highly recommend this service for anyone thank you for a great service

David

Very professional team and great help

Very professional team and great help! Helps me save a ton thankyou guys!

Raja

Very good highly recommend will…

Very good highly recommend will definitely be using again

Kayy

Very good company I highly recommend…

Very good company I highly recommend you to go through them. Excellent customer service

Jerzy

Today at MFG Whirlwind Service Station (Coventry Road, Birmingham) I encountered a dangerous and una

Today at MFG Whirlwind Service Station (Coventry Road, Birmingham) I encountered a dangerous and unacceptable situation. After picking up the pump, it showed a red warning light and over £5 already on...

Jean Cook

Extremely Disappointing Experience with the Service

I had a very disappointing experience with the service. They take a £100 pre-authorization for fuel or EV charging, even when the actual charge is significantly lower (like £40–£45). This amount is ta...

Kirk Scott

Disappointing Experience at the Fuel Station

I visited the fuel station this afternoon, and there was an issue with one of the pumps charging double, which caused a significant queue. The staff did not address this problem, and it continued to o...

Damon Morris

One star

One starAvoid this site – car wash scam & predatory parking finesI paid for a car wash at this BP/MFG Sutton site, only to find the car wash was broken. When I returned days later to use what I’d alre...

Felix W.

Milk sold on expiry date

I bought milk yesterday that I didn't realise would be out of date by today, and not tasting good. I took it back: the assistant made a great fuss of checking the receipt, and then said he couldn't re...

RL

This company are a joke

This company are a joke, their jet washes charge you but don’t work. They ‘investigated’ and would not give me a refund as they said the machine was not faulty (it was, it stopped working half way thr...

Bella Regalli

Was unsure on the process and what plan to select for my company, I spoke with Yelda and she was ver

Was unsure on the process and what plan to select for my company, I spoke with Yelda and she was very sweet and also very knowledgeable, made my experience a lot easier!

Rei Delacroix

Quick resolution

Adrien Powell

Letter of demand

I normally pay my bills on time. Whoops I forgot this time. Due 21/12 and I receive a letter of demand on the 23/12, seriously this is a bit aggressive.

Hale Bell

You guys all sell the same product

You guys all sell the same product. There is no difference. Price is the only motivator in decision making! Get used to it!!👍🏽

Lara

It was an easy transition.

Georgia

You charged well over the normal rate

You charged well over the normal rate. As such we will never use you and will continue to express our disappointment you to our business community. I’m sure

SmileRaph2571

Experience with Power Bank Rental at the Park

During my visit to the park, I utilized a power bank rental. Unfortunately, after several hours, I realized that no refund had been issued. My efforts to obtain support resulted solely in automated re...

Charley Patterson

Incredibly compact and powerful!

This device is remarkably slim yet delivers impressive power! It holds a charge until needed, charges quickly, has everything you require, and allows you to use your phone while charging due to its ul...

RB

Return process failed, no refund received.

I returned the item, but the system did not acknowledge it, resulting in no refund. I checked my bank account a month later and saw a £25 charge! If I don't receive my refund soon, I will report this...

Nora H.

It didn't work on my mobile phone

Jayson Baker

5* really helpful people

Lovely experience saved my daughters life haha! Kids and phones!!!

Laurel Rogers

Loaning out chargers great idea

Great idea to be able to borrow battery chargers at Badminton Horse Trials. On my 3rd one now!

Luke Sanders

So far Phoenix has been great

So far Phoenix has been great. We enjoy the web meetings the company holds, they are very informative. The distributions are on a set schedule. It has been a joy to be a part of this.

Maximilian Ross

Recommend Them

Worthwhile investment and excellent service. Team answered every question and stepped me through every part of the complex investment process, which for me included setting up an IRA. Easy to navigate...

Swordac72

Receive interest checks on time and…

Receive interest checks on time and they are a good company to invest in.

Abe

Communication is excellent

Communication is excellent. The interest payments are timelyAnd a promised. The website makes it easy to keep up with your investment. SWELL Performance All The Way Around! .

Krista

A Class Act

From the start, the team was extremely courteous and responsive to all my questions and concerns about moving my IRA funds and setting up an account with Phoenix. Those human to human skills are extr...

Kristin

SMOOTH

Getting support, clarification was easy.

Harrison Price

SAJ Inverter Strange Issues

I've a less-than-year inverter from SAJ and it worked very well untill I've reported to them that some time the inverter load the batteries using the power line and not the solar panels.After that, th...

Drew Taylor

I tried to contact SAJ for solving: firmware updates and technical questions.

I tried to contact SAJ for solving problems including a simple firmware update. They just never respond. Never. The date below? That was the 5th time of so.

Elmer H.

Solar System

Solar System, don`t believe the hype. Very helpful at first, aftercare is a different story, 18 panels & 4 batteries, Not working correctly from early on, 9 months later Time Of Use mode has issues, A...

GH85

Installer – Easy to Fit, Smart Design

As an installer, I’ve worked with quite a few brands, and SAJ stands out. Their all-in-one units save loads of time on-site, and commissioning is straightforward. My only feedback would be slightly cl...

Denzil C.

Good advice from the SAJ UK advisor

Very quick and helpful advice from Larrt Aare, the UK Technical Support Engineer

Rodney

Larry

Larry, the engineer who visited us, was polite, skilful and knowledgeable.We are very pleased with the work which he has done on our system.