Review Time
Had to deal with these people today. Just horrible. My father in law 83 used the local esso garage put £35 petrol in his car bought a paper and went to pay gave the man his details and paid using contactless with his debit card. Despite giving the cashier the pump number they didn’t charge him for his fuel but as he paid using contactless and didn’t get a receipt the first he know that he didn’t pay for his fuel is when he gets a threatening letter. He was very upset as you would expect and immediately went back to said garage to pay. No you have to deal with forecourt eye who also charge a £35 admin fee despite this being the garages fault. I phoned on his behalf but all you get is basically pay up or it escalates to debt recovery firm who will take you to county court. I would have liked the day in court but you can’t be certain where the county court will be it could be in Liverpool or London? The lady I spoke to would not give any information at all I was quite cross but respectfull I did not swear I explained our position calmly but firmly she was of no use whatsoever it’s pay up or go to court.I’m trying to persuade my father in law to take them or the garage to the small claims court for the admin fee.
Poor customer service me to pay for fuel I had already paid with at petrol station.call saying I had date before admin fee increases or will be passed dept collection , was abruptly told I had to make payment from £20 i fuelled up to £68 for admin fees. Had no option to pay other wise increase in additional Admin cost. I told them fuel was paid for and only have option to go back to petrol station used and then asked them check payment made and to email that to they email . All this stress for fuelling my car is ridiculous. This company are doing fraud far as im concerned. Please be careful. Shame I should have declined the charges
I was fined for an alleged unpaid fuel incident at Shell. The pumps there are fully automated, so it’s impossible to get fuel without authorising payment first. Clearly, this was a system error, but Forecourt Eye has refused to take responsibility or address the issue.As a result, I’m taking formal action with Trading Standards, the Consumer Ombudsman, and other authorities.Stay Tuned.
I wish i had seen these messages before i paid. My husband received one also said he drove off without paying even though the picture clearly shows him at the till with both our children paying. There was nobody else on the forecourt! I feel there is a scam here somewhere going on or a dodgy cashier. This one was at the Shell Garage Barnsdale Bar South Great North Road WF8 3JF. We pay cash as we put it through our work so wonder if this is the reason? I am definitely going to look further into this something is not right at all.
Claim your business profile now and gain access to all features and respond to customer reviews.
autoeurope.co.uk
parkindigo.co.uk
www.stonelakehalifax.co.uk
realtruck.com
navigationdiskjp.com
comparethecarrier.com
sipcarparks.com
smartcarship.com
plate-factory.co.uk
admotorcycles.co.uk