Review Time
I purchased the Nurecover Tropic Home Steam Sauna - TropicPro in 12/4/24 which included tracked 3-5 day shipping and as of today, 12/26/24, I still haven’t received it. I’ve made multiple attempts to reach out to Nurecover, all of which have gone without response. The customer support has been nonexistent and extremely frustrating.
Zero stars. Non Existent customer support. I have emailed and called over a dozen times and not a single response from a human. Automated emails and zero callbacks. Scam company. Disputing charges with the credit card company. Did not receive all products ordered either. Edit - the response below is an automated response. They still have not contacted me. DO NOT BUY ANY PRODUCT FROM THEM! They do not care about you at all.
I placed an order nearly a month ago, in November, just before Black Friday, and I still haven't received the full shipment. To make matters worse, the Black Friday deal was cheaper than what I paid. I reached out to request a refund for the difference since the order is still incomplete, but my request was denied.If this wasn’t a Christmas-related purchase, I would never order from this company again. The waiting time has been excessively long, and the customer service has been extremely disappointing.Long wait times.Poor customer service.I wouldn't recommend this company to anyone who values timely deliveries or responsive service.
Update: Received product almost 1 month later (Jan. 2), put it together and the poles sent were way too short. Have requested full refund.Ordered 12/4, as of 12/25 have not received. It took 6 emails and blasting on social media to get a response informing me the gifts I ordered with 3-5 days shipping on 12/4 would not be here by Christmas. Refund will not be given as the items have supposedly shipped!
I ordered my sauna on December 3rd and still haven't received it. It was clearly shipped to Los Angeles and I'm in St.louis. FedEx said they returned the package to sender because they weren't able to deliver it.I contacted your company through email with a clear explanation and received a return email that said they see the package was delivered on December 16th. not bothering to read my explanation and see it was delivered in Los Angeles,then returned to sender. I'm still waiting for some kind of response.
I've yet to receive my product NOR have you responded to my inquirIES!!! If I don't receive by tomorrow (DECEMBER 27, 2024) CANCEL AND REFUND MY PAYMENT IN FULL!!!!!!!!@!Update : rcvd order after over a month on 1/7/25 and it's missing 2/3 of order and the 1/3 i rcvd is horrible quality NOT AS PICTURED OR ADVERTISED and now trying to get a full refund. this company is HORRIBLE. DONT DO BUSINESS WITH THEM! YOULL BE SORRY YOU DID🙏
Claim your business profile now and gain access to all features and respond to customer reviews.
faithibiza.com
danteinlinea.com
heathrowmeetandgreetparking.co.uk
www.backjoy.com
procivic.com
clubhosty.com
editpad.org
anytimefitness.com
dclaw.co.uk
nodego.ai
