tickets.oebb.at

1.2
1.2 Based on 365 reviews

The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways....

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Average Rating

1.2

/
5

365 Reviews

5 Star
3%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
90%

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Calvin Cook
If only I could give minus 1

If only I could give minus 1! Absolute disaster, almost all the trains were late, no proper, efficent info, for tickets there was a long queue. We had no chance to manage anything. Never again öbb. Also rude staff if you see any..

1
Date of experience: Aug 16, 2023
Antony Parker
Absolute disaster and nightmare

ÖBB train is an absolute disaster. Early in the morning the train was already delayed by 30 mins. No announcement or anything except some announcement in the local language, which more than half the people waiting don’t understand because we are tourists? Then the train finally came and we realised that it was so overly crowded and having paid quite expensively for this ticket I really wasn’t expecting this. So we ended up standing and sitting along the corridors, and mind you each time we have to stand up if people needs to go to the washroom or when we reach a stop. 3 stops later the ultimate nightmare happened - some guy came on the train and rudely expressed some things to a lady beside who obviously couldn’t understand, and then he finally said “everyone get off next stop in 15 mins”. No announcement nothing, and everyone was just made to get off. We then have to ask around ourselves to realise the next train is 2hrs later! No special arrangements, nothing to ensure that the passengers were taken care of. Is it that hard to prepare a replacement train? Overall disastrous experience for the tickets paid and the way they treat their passengers. We are just like trash. Pay more for an air ticket, and just stop taking this useless train line that I wish one day will close down for the benefit of everyone.

1
Date of experience: Aug 15, 2023
Jace Parker
Absolute disaster and nightmare

ÖBB train is an absolute disaster. Early in the morning the train was already delayed by 30 mins. No announcement or anything except some announcement in the local language, which more than half the people waiting don’t understand because we are tourists? Then the train finally came and we realised that it was so overly crowded and having paid quite expensively for this ticket I really wasn’t expecting this. So we ended up standing and sitting along the corridors, and mind you each time we have to stand up if people needs to go to the washroom or when we reach a stop. 3 stops later the ultimate nightmare happened - some guy came on the train and rudely expressed some things to a lady beside who obviously couldn’t understand, and then he finally said “everyone get off next stop in 15 mins”. No announcement nothing, and everyone was just made to get off. We then have to ask around ourselves to realise the next train is 2hrs later! No special arrangements, nothing to ensure that the passengers were taken care of. Is it that hard to prepare a replacement train? Overall disastrous experience for the tickets paid and the way they treat their passengers. We are just like trash. Pay more for an air ticket, and just stop taking this useless train line that I wish one day will close down for the benefit of everyone.

1
Date of experience: Aug 15, 2023
PROmarcus33
A scam

Not seats available. 2h 40 min standing without seat.The worst train company I have ever seen

1
Date of experience: Aug 14, 2023
A scam

Not seats available. 2h 40 min standing without seat.The worst train company I have ever seen

1
Date of experience: Aug 14, 2023
Lana Clark
Trains are old and expensive

Trains are old and expensive, they don't work, are not clean, stuff are late and doesn't all speaks English..... Very very slow and bad trains!!

1
Date of experience: Aug 10, 2023
Karyn Taylor
Trains are old and expensive

Trains are old and expensive, they don't work, are not clean, stuff are late and doesn't all speaks English..... Very very slow and bad trains!!

1
Date of experience: Aug 10, 2023
They don't care about the customers.

This company does not want to improve at all.They don't care about the customers.They rate themselves with 97% punctuality, which is a total BS.They are expensive!If possible avoid them !!!!

1
Date of experience: Aug 02, 2023
Scarlett
They don't care about the customers.

This company does not want to improve at all.They don't care about the customers.They rate themselves with 97% punctuality, which is a total BS.They are expensive!If possible avoid them !!!!

1
Date of experience: Aug 02, 2023
Kermit B.
Ride fine, VENDING MASHINE THO!?

The ride is fine, the vending machine ate my cash and dident give me the product (more specifically the one in Speilfeld Straß) I put my money in twice to get a pack of ships, got stuck, tried again, got stuck again. Fix it or give me my 3.80€ back

2
Date of experience: Aug 02, 2023

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Business Details

  • The Austrian Federal Railways is the national railway system of Austria, and the administrator of Liechtenstein's railways.

  • language https://tickets.oebb.at

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