Clive Morris

Second Purchase and Still Impressed

This is my second experience with the company; first, I purchased astro turf, which was fantastic, and now I've gotten vinyl flooring that is equally impressive. The website is user-friendly, and it c...

Mitch Cook

Exceptional Support and Quick Resolution

The assistance I received was outstanding. I mistakenly ordered the wrong size vinyl and reached out via email on a Sunday. To my surprise, someone responded that same day, even though it was outside...

BF

Easy sample request process

The process to request a sample was straightforward. Afterward, I chose my favorite carpet and underlay. It arrived quickly and in perfect condition. It looks wonderful at my lounge entrance.

customer

Ordered a carpet for my mom wow wow…

Ordered a carpet for my mom wow wow absolutely fantastic mom loves it definitely order again .

Mrs Mann

Highly recommend.

Every stage was easy and efficient from ordering samples to ordering and finally delivery. Highly recommend.

Marjorie Marsh

The carpets and vinyl were of good…

The carpets and vinyl were of good quality and the delivery process went smoothly

Mary Behan

Had a lovely experience today with Karl did a great job and was so helpful as a lady of certain age

Had a lovely experience today with Karl did a great job and was so helpful as a lady of certain age was diffacult for me to re arrange the room when finished and he went above and beyond to help WELL...

Georgina O'brien

Mary from the Long mile road branch is fantastic, she helped us getting our coffee table and after w

Mary from the Long mile road branch is fantastic, she helped us getting our coffee table and after when we bought the wrong one. From the moment we met her she had a friendly demeanour about her when...

Becca Long

Purchased a bed today with assistance from a wonderful staff member...

Purchased a bed today with assistance from a wonderful staff member... incredibly helpful and kind. I had a budget, and she secured a fantastic deal for me. I felt truly cared for and heard; I highly...

Littl3tymcfly3299

Disappointed with the Service

I felt it necessary to share my experience. The service has been chaotic. Today, for the second time, I reached out only to find out they failed to schedule the service at my residence, despite prior...

Joanne Gelston

Brendan was great

Brendan was great. Quick, efficient and very helpful. Thank you Brendan for doing a great job 👏🏻

Lesley carolan

Shocking service / pricing beware

Extremely disappointing experience. I bought a carpet for hall stairs and landing online/ by email in the Long mile store. I was not informed in advance that there would be an additional charge to lif...

Lindsay Hallahan

Had 2 carpets fitted recently a bedroom and stairs and landing. Mark and team were excellent on both

Had 2 carpets fitted recently a bedroom and stairs and landing. Mark and team were excellent on both occasions. Really happy with the outcome. Extremely polite, professional and tidy. Would thoroughly...

Marissa P.

Oliver was so kind and helpful

Oliver was so kind and helpful. We were able to borrow the carpet sample books to check for colours and then rounded down the quote for us. Installation was a week or so later and was a smooth process...

Alvaritogamer77

We strongly advise against using this company

Firstly, the items we received were not what we ordered. This has been confirmed by an expert hired by our credit card company. They conducted a thorough report and found that not only were the goods...

Sapphire Motors

Superb carpets

Superb carpets, excellent price, great service. Thank you !

LP

Very helpful right from the moment we…

Very helpful right from the moment we walked into the shop. Answered all our questions politely and professionally, and we’re delighted with the end result. Thoroughly recommended.

K O

Rude, bad service, deserves to go out of business. Do not touch.

Save yourself a headache and DO NOT deal with this awful, nasty, rude manager. We paid the best part of £1,000 (£850) to have a stairs carpet fitted including fix of two broken boards, called the foll...

Ruby Davis

I wouldn’t order it again

Barb C

Beautiful rug

The rug arrived quickly and it is so beautiful! We love how soft it is and how it lays flat. It is easy to clean which is a bonus with kids!

Filiz Örs

The rug is affordable and high-quality, and there are many options available

The Genimo rug arrived exactly as shown in the picture.It’s very lightweight and very easy to clean.It’s also very affordable.Customer satisfaction was excellent.My cat loved it.I recommend it to ever...

Marian Maynard

Fast delivery

Lorrayne

I loved these rugs

I loved these rugs! I started using them in the kitchen, and the difference is huge. The padding really relieves tired feet when I'm standing for long periods of time, cooking or washing dishes. Besid...

Berrin Gundogdu

Genimo Rugs was the perfect Halloween…

Genimo Rugs was the perfect Halloween touch for my kitchen! 🎃🖤 The design is so stylish and the texture feels really high quality. It’s super easy to clean and adds a fun vibe to my décor. Even my g...

Anita

Excellent service from enquiry through to fitting. Had the carpet on the stairs replaced. The fitt

Excellent service from enquiry through to fitting. Had the carpet on the stairs replaced. The fitters were punctual, friendly and professional. They cleaned up after themselves no messing g around....

Avff3839

Exceptional Service in Re-carpeting Our Holiday Home

The service provided was exceptional in re-carpeting our holiday home recently. From the first contact to the final outcome, everything was handled impeccably. The wide selection of high-quality optio...

Dave Morris

More than Just Carpets

This company offers more than just carpets. We have been loyal customers for many years and have consistently been pleased with the products and service provided. Recently, we had them supply and inst...

SC65

Fantastic Company

We recently had our holiday home re-carpeted by Choice. They're service was amazing from start to finish. The range and quality of products they offer is fantastic and with Clive's expert knowledge...

Steve Gargano

What a fabulous experience

What a fabulous experience, from beginning to end. Clive came out, measured everything and guided us through the process. Fitting was a dream, both Mike and Charlie were spot on. Furniture was moved a...

Edgar Rogers

Happy customer

Excellent, I had my kitchen and through to hallway relaid by them.They arrived on time and worked really hard to get the job done over the 4 four days as promised.I have used them over the past 30 yea...

Harvey Brooks

Always been good for carpets but got…

Always been good for carpets but got wooden flooring installed and ever since the slats move around and can be dangerous. Area manager was out and said its moisture in the air or some other excuse, bu...

RF

I bought 7 packs flooring and beading

I bought 7 packs flooring and beading from shop at forge, have one pack left unopened and contacted them to say I would bring it back, they said no problem it will be a credit note, I paid with my car...

Preston

Cats pee

One of the carpets stank of cats pee and they sent an area manager out who, surprise surprise couldn't smell anything. He said it was chemicals and it will go away in a week. I said don't take me for...

Jordy

Excellent service

Charlie in the hillington branch was great, 2 fitters were brilliant called before arriving very polite and efficient. Cleaned up after themselves. Highly recommend

JR11

Great service from start to finish.

Great service from start to finish - delighted with new carpets and laminate throughout my house. Thanks to staff in Bishopbriggs store for all their help. Will definitely be back and recommend to f...

CallMe_Youyou43

Shocking shop in Hilington industrial…

Shocking shop in Hilington industrial estate. The guy in the shop who wears the hat is rude and the carpet fitters left a terrible mess inside and outside the house carpet cuttings left everywhere mas...

Kay F.

Truly fantastic experience!

Truly fantastic experience! I initially thought these pay weekly options were too good to be true, but after seeing my sister's beautifully carpeted floors and hearing about this service, I scheduled...

MR21

I was told the fitter was coming today…

I was told the fitter was coming today I waited in all day I even phoned the office and said is he definitely coming today as I had something important to do I was told yes he is I waiting until 7 o’c...

Jolie Turner

Excellent service from start to…

Excellent service from start to finish.nothing would have been to much for them.highly recommend

Gabriel

Great lads fantastic

Great lads fantastic

Shania Kelly

Excellent service

Excellent service. Fitter very polite and has done a brilliant job. Very happy with the new flooring. Thank you :)

Louella Morris

Perfect way to buy carpet.

Perfect way to buy carpet, I pay weekly and no intrest, men came on the day I choose. Very happy with start to finish, will defo recommend.

Manuela Cane

I had a little issue with the delivery and the customer care was proactive and very kind. The carpet

I had a little issue with the delivery and the customer care was proactive and very kind. The carpet is exactly what I was looking for! It’s perfect with pets, easy to keep clean, plus it’s really nic...

Daniela Trubačová

Lot of options and sizes to choose from. Webpage works smoothly. And the delivery was very fast and

Lot of options and sizes to choose from. Webpage works smoothly. And the delivery was very fast and trackable through apple wallet. The rug itself is great quality, came well packed and smoothed out...

Lena Stöllinger

I ordered a vintage rug with flowers. The delivery was quick and although it was packaged in a cube

I ordered a vintage rug with flowers. The delivery was quick and although it was packaged in a cube the rug immediately came out without any wrinkles. I am so happy with the quality and the looks of t...

Aurelie Schenck

The delivery was quick, the products well wrapped. I love the design, the beautiful colours, it is s

The delivery was quick, the products well wrapped. I love the design, the beautiful colours, it is such a nice effect! I haven’t washed it yet but that is a real advantage.

Henrich Dlhy

We chose a carpet from this website because, in addition to the wide selection of carpets, it was al

We chose a carpet from this website because, in addition to the wide selection of carpets, it was also possible to choose the exact size we needed. The product was delivered very quickly, so we were v...

Justina

I recently purchased a rug and I’m very satisfied with my experience. The size is perfect and fits b

I recently purchased a rug and I’m very satisfied with my experience. The size is perfect and fits beautifully in my space. The quality is excellent — the material feels durable and well-made, and it...

Dani Smith

Fantastic Experience with the Service

I have previously used the service and they did an outstanding job. Unfortunately, I now have limited mobility due to MND💙🧡, but from the moment the team arrived to measure, the two fitters were inc...

GC9

Very happy with the SureFit

Very happy with the SureFit, I have used them now a couple of time and will be using them in the future.

Ashton

Outstanding service from Paul and all…

Outstanding service from Paul and all his staff at Surefit Carpets.Knowledgeable and friendly, nothing was too much trouble.Highly recommended.

Lena

Excellent service from a very helpful team

I wanted carpet tiles for my summer house, but I wasn't sure if they would be suitable. I went to the Surefit shop and got some very helpful advice. I chose the colour from quite a good range of tiles...

AB91

Carpet fitting

Order arrived early was very pleased , fitters were great no complaints I am delighted with this company would definitely use again

Derick Morris

I do recommend Surefit Carpets they…

I do recommend Surefit Carpets they provide excellent service and their carpets are second to none Friendly staff and the fitters are excellent I am happy with the quality and the service

Cary Patterson

Excellent service

Excellent service.Good quality lino at a great price.Will definitely use again.

January F.

Brilliant customer service the salesman…

Brilliant customer service the salesman really knew his stuff, very quick delivery time and product is of high standard, highly recommend 😀

Trisha Scott

Top quality from start to finish!

Ive bought from Larry Speare numerous times and had brilliant service from start to finish every time. Staff are brilliant. I would recommend them to anyone.

Garth

Great customer service

Great customer service, friendly and helpful. The carpet we bought from them for our bedroom is fantastic quality and looks amazing. I would definitely recommend them to anyone, and will definitely us...

DB

The staff showed great knowledge

The staff showed great knowledge, and were very customer friendly. Would highly recommend the company.

WT

A Wonderful Experience at the Store

Today, I visited the store with my son to buy a carpet for our hall and stairs. Over the years, I have also purchased several mattresses and beds from them. The service provided by their representativ...

Maggie

Very helpful in store without pressure having chosen a carpet ordering was easy. Delivery was within

Very helpful in store without pressure having chosen a carpet ordering was easy. Delivery was within 2 days given a 3 hour time slot delivery driver was polite and helpful. Great service all round def...

Donna Simpson

Monica was very helpful making the experience smooth and assisting with the correct carpet and under

Monica was very helpful making the experience smooth and assisting with the correct carpet and underlay. Carpet fitter was professional and respectful we are so happy with the new stair carpet and und...

Denzil Smith

Disappointing quality of engineered wood flooring.

The engineered wood flooring is of very low quality. Several planks have begun to delaminate and crack, and many others feature deep channels that result in an uneven surface. The black resin intended...

posigaming

Outstanding service from the team

A significant portion of my appreciation goes to the representative in the shop and the installer from the service. The representative was excellent in providing guidance and advice, while the install...

barbara, Manchester

Very happy customer.

This is my second purchase of flooring. From start to finish it's a joy to shop there.The staff are so friendly and helpful and are well equipped to advise on all matters flooring.The choice of floori...

Sharon McKechnie

All wen̈t well carpet and underlay…

All wen̈t well carpet and underlay arrived on time

lililouloujuju

Exceptional carpet installation from start to finish

The service provided an exceptional job laying our bedroom carpet from the very beginning to the end. From the initial consultation to the final touches, everything was managed with professionalism an...

Louise

Excellent service throughout

Excellent service throughout. Competitive prices and good quality. The staff were polite and helpful. Highly recommended.

Rogers C.

A loyal customer

I am a loyal customer. The team is fantastic; genuinely a family business that cares about its clients. Our oldest carpets fitted by them are now nearing 10 years old and still look great. The fitting...

NW7

Needed a new hallway carpet

I wanted a new carpet for my hallway. When I requested a quote, they were friendly and efficient, providing good timescales. They came and completed the job quickly. Supporting a local family business...

Giles

Very courteous and efficient

Very courteous, quick, and tidy; I would highly recommend their services.

Bryony Coleman

Exceptional craftsmanship and service

A team member fitted some leftover carpet for us that had been sitting for a while and didn’t seem easy to work with, but by the time he was finished, it looked fantastic. We’re very pleased with the...

Roxanne Hall

Rea Scott-Hedges from the Catford branch was brilliant. She was very helpful and helped us purchase

Rea Scott-Hedges from the Catford branch was brilliant. She was very helpful and helped us purchase our tiles. She was also very funny which was a bonus! Thank you Rea!

David Mcphail

Sandy was second to none, his advise was perfect, he helped us with our sizes and arranged visits to

Sandy was second to none, his advise was perfect, he helped us with our sizes and arranged visits to suit our working day. The service he provided was spot on from the type of carpet required in each...

Barry

Heard good things about tapi carpets so it was our first choice when we needed carpet . Very helpfu

Heard good things about tapi carpets so it was our first choice when we needed carpet . Very helpful in choosing the carpet to arranging fitting . Two fitters did a great job moving furniture back a...

Gabby O'Mahony

We had a visit from Evan back in August - he was a perfect salesperson - he explained the different

We had a visit from Evan back in August - he was a perfect salesperson - he explained the different variants of carpet we could get but also didn’t try to upsell us a more expensive carpet as he under...

Sarah Field

I have a speech impairment and I get a little nervous when I talk to unfamiliar people. I went into

I have a speech impairment and I get a little nervous when I talk to unfamiliar people. I went into tapi and I had a lovely conversation with the sales person, he made me feel at ease and took the tim...

Neeta B

Winston was very helpful at Nottingham Tapi. He helped me find colours and showed me a large range o

Winston was very helpful at Nottingham Tapi. He helped me find colours and showed me a large range of samples. Paul came out to measure - also great. I visited twice and didn’t feel pressured to make...

Kenny Brady

This company is great… I spent les then £200 on carpet worth almost £500. How much better can you ge

This company is great… I spent les then £200 on carpet worth almost £500. How much better can you get? I phoned a couple of times and was delayed with so kindly - thanks Sam! Lovely woman. I can’t im...

Odette Reed

Bradford to Edinburgh

I live in Scotland, and found this company online and I was in Yorkshire so popped in to visit their warehouse. Caiden was exceptionally helpful, very patient helping me make sure I found the right ca...

terminathan90

Really good quality carpets for 2…

Really good quality carpets for 2 bedrooms. Helpful and polite person in the office. Would use again

Stella Reed

Very Happy with the service

Very Happy with the service, the deal, the quality of the carpet, Jordan who dealt with me at Ipswich!My Carpet Fitter could not believe what i paid for the carpet!Thank you very much, I will be back!...

Gideon

Superstars! Bargains galore!

Superstars! Amazing carpets at excellent prices. Saved me thousands! Friendly, helpful service.

Lin0xs91882

We carpeted our whole top floor

We carpeted our whole top floor, landing and stairs using these guys and their fantastic quality carpet ! They will go the extra mile to answer any questions or queries ! Brilliant customer service !...

PakateLikeCurry

Bad advice and poor after sales service

Bought carpet for stairs, landing and main bedroom. Estimator visited our home to measure up and as the carpet was deep pile we specifically asked about door clearance and were assured that it would n...

MonsieurAnonyme

Very dissappointing service

For a company with so many glowing 5 star reviews I was shocked by the careless and shoddy workmanship of their fitter on a top priced flooring job. Even more so by the reaction of the manager when I...

ZeL3CtR0

Good quality

We have bought two beds this year from here and both are very good quality and very comfortable. Delivered quickly and taken upstairs. Would recommend

WF

Kardean bathroom flooring

Very helpful, easy to book the fitting.The fitter was very professional & did a fantastic job

Armand B.

Very good company to deal with

Excellent professional service with friendly, efficient and helpful staff who really know their products and can advise you well. Fitters and delivery people are very good, polite and clear up after...

Tyler Peeters

no hassle sales assistance

no hassle sales assistance, good service.

toutou16

Reliable choice for quality carpets

I've used this service online for over a decade, and they consistently offer great prices and high-quality carpets. For value and reliability, they are always dependable. One small issue is the change...

Friend of Ted

Excellent service

Lee Conway

We received excellent service5 star service from…

We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.Will definitely use them aga...

Paul Platts

A satisfied returning customer.

I'm a returning customer. Still a good selection at a very keen price.

Derek Moore

Great price and good service

Dr Steven Fisher

Very good product & price!

A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.

Azentag5779

Disappointing experience with this service

It's unfortunate that I have to rate this service so poorly. The entire experience has been incredibly frustrating, and the fitters they employ are not suitable for any job, let alone in your home. Th...

SCoP_captain65

Had a home visit today off jack Taylor…

Had a home visit today off jack Taylor he was amazing so friendly and very helpful. Great service can’t wait for my seatie

Nate B.

Excellent service so happy with my…

Excellent service so happy with my carpet makes a big difference :)

Vicary Walker

Amazing customer focused company

Pay Per Week has been amazing, from the really friendly sales rep coming to the house, fully explaining everything, being honest and open about charges and how things work, to contacting customer serv...

Laurie Reed

Appalling made payments worth £150 to…

Appalling made payments worth £150 to then be told on the 6th March the delivery will be released within 7 days now on the 18th March they said it’s gonna be released in another 7 days then to be to...

Colman K.

Amazing

Wanted a new carpet for my sons bedroom did exactly what is said but I paid monthly instead of weekly which is what I wanted over the carpet that much that Iv just ordered another for my bedroom

cmcbiz

Had 2 different orders from here, and been very impressed with both. First I ordered Fake grass -

Had 2 different orders from here, and been very impressed with both. First I ordered Fake grass - Was really good quality and looks great. Second was the kids carpet and was so impressed (and a li...

Debbie Gaines

The on-line choice is brilliant, to suit every situation and every pocket. Easy to order, and fast d

The on-line choice is brilliant, to suit every situation and every pocket. Easy to order, and fast delivery, with communication at every step of the way. Highly recommend Online Carpets to anyone.

Brian Johnson

From start to finish our experience was excellent ordering was easy and efficient I made a few mista

From start to finish our experience was excellent ordering was easy and efficient I made a few mistakes when ordering and customer service resolved them immediately the delivery was very good on time...

DarkHypnoZ_

Great support for my order issue

I accidentally made a mistake with my order, but when I contacted the support team, they were extremely helpful and corrected my error. The order arrived on time, and everything went smoothly.

Reba Morgan

Disappointing delivery experience

I ordered laminate flooring with express delivery. On the expected arrival day, I was informed of a planning issue that required rescheduling for the following week, along with a refund for the expres...

Kelly

Great quality and amazing price

Rob P.

Great Service, Just Watch Costs

The service was friendly and for the most part informative, there was a defect in out current floor that the team helped resolved however there was some confusion on the total additional costs incurre...

SF11

Great value service

This was our 2nd order with Solihull carpets. Friendly informative staff, slight mix up in communication re confirmation of order so it was fitted a few weeks later than expected. That said it wasn’t...

Winnie

Thank you Solihull Carpets

After looking around the big chain stores, I went to Solihull Carpets. From the minute I stepped into the store I received friendly, helpful, professional advice but not in the least bit pushy. The be...

Amanda Bell

I would like to recommend Solihull…

I would like to recommend Solihull carpets and flooring to anyone who is looking to have their home transformed ! All the staff are amazing the girls in the shop are so helpful and patient.The choices...

Alex Morris

Fantastic Service - staff who go above and beyond to help

I would highly recommend Solihull Carpets. The staff, from the lovely ladies in the shop to the measuring and fitting team are excellent, and nothing is too much trouble. Wes and his team have done...

Bettina Turner

Super Luxury Vinyl Tiles

We were looking for an easy to maintain flooring for our hall, kitchen and living rooms. Lisa talked through our options and spent plenty of time helping us understand our options, explaining how the...

demi sheridan

Amazing service. Loved the samples, can view them in your home rather than online or in a show room.

Amazing service. Loved the samples, can view them in your home rather than online or in a show room. Fitting day was great, fitter was lovely and very fast considering we live on the 11th floor of a h...

Peter Ellison

Everything went smoothly. Communication was excellent. Price was great. The job done is faultless, R

Everything went smoothly. Communication was excellent. Price was great. The job done is faultless, Ryan and lad (sorry I didn't catch his name) where very polite. I would very highly recommend Lazy Ca...

bendy

Really lovely lady came around to help me size up and choose from a range of samples. Promptly arran

Really lovely lady came around to help me size up and choose from a range of samples. Promptly arranged fitting for me the very next week. The fitters arrived on time, did a great job with the fitting...

Leopold Reed

Extremely satisfied with the service and quality of my new carpets

I am extremely satisfied with the service and quality of my new carpets that were fitted last week. I was so impressed that I decided to have my downstairs refloored as well. A representative came to...

GT42

Exceptional Service After a Flood

Recently, our kitchen experienced a flood that impacted the flooring. A representative from the company provided invaluable support, efficiently coordinating the removal of the damaged flooring and pr...

Nestor B.

Excellent Service and Quality Finish

I had my laminate flooring installed by the team from the service, and they were truly professional and friendly. They delivered an outstanding job with a high-quality finish, and I highly recommend t...