Kathy Patterson

Unhappy with BG (centrica)

Even though I am in the process of swiitching from another provider. Find it appalling that i cannot speak to anyone on the phone ,even having been waiting for 47 min I am in a cooling off period. Why...

Fern L.

I was a Breeze energy customer that has…

I was a Breeze energy customer that has gone over to British Gas due to Breeze Energy going out of business.The service so far has been truly shocking. British gas have tried to put me on a very expen...

VC55

Shame on them

Shame on them! If you are thinking of installing the new Worcester Gemstar think again. BG don't know how to fix errors ("They never break down!") Worcester Bosch have no idea either. Promises of furt...

Leila Brooks

Do not deserve 1 star : Awful customer service

Do not deserve 1 star. Loyal customer of 20 years. Trying to arrange a boiler service with my Homecare contract. Earliest date offered is 18 December, 5 weeks in the future. Go elsewhere. Awful,...

Amadeus Wilson

Shocking experience, GDPR compliance fraud?

Shocking experience. Asked them to delete my data, and they wanted even more data to 'verify' who I was. They also retain data for 8 years. That's just not right.Perhaps they make you jump through hoo...

Harvey Brown

British Gas Lite are the worst company…

British Gas Lite are the worst company I have ever dealt with. They are ACTUALLY fraudulent, despite baring the name 'BRITISH'. They did not inform us our contract ended, even when I spoke to them and...

Julie Reiff

I subscribed for nearly 4 years with no problems and then suddenly Arcadia stopped paying my bill to

I subscribed for nearly 4 years with no problems and then suddenly Arcadia stopped paying my bill to Central Maine Power. It is now three weeks past due. Apparently in Maine something changed this yea...

Stephanie C.

Invest in the future

Ethical energy source that has great costumer service and is easy to set up. I actually feel good when I see their name in my inbox.

DM

Low cost clean power. What's there not to like?

Arcadia has provided me with inexpensive, clean power that I can bill to my credit card. Win winAnd excellent customer service

Ursula

renewable energy: simple and convenient!

This company has figured out a way to make it ridiculously simple and convenient to take advantage of renewable energy. I also like the added convenience of auto-billing to my credit card, and the cle...

Lauretta Lewis

How could anyone say no to a green affordable energy source?

When I was asked if I was willing to have part of my electricity be supplied by wind energy, I agreed. I think it's important to use green, renewable energy sources when possible. I was told the cost...

DR

I've been using them over a year

I've been using them over a year. We have 100% clean energy. I love this service. And they auto bill me so I dont have to worry about it.

Keir Humphries

I found the whole process from first contact, through survey, booking installation, speaking with th

I found the whole process from first contact, through survey, booking installation, speaking with the staff , install of my solar panels and battery and electrical installation and final commissioning...

Carly Patterson

Very happy with our commercial installation

We couldn’t be more impressed with the service provided by Save Energy UK for our commercial solar project. From the initial consultation to the final installation, the team was professional, knowledg...

Gina C.

Really pleased with the company

Really pleased with the company. Staff are excellent and installation was stress free. Would recommend highly.

Claire

Easy process

Save Energy installed my solar system last week, including 12 panels and a battery, and I’m already saving money! The team was efficient, tidy, and highly professional. They explained everything clear...

Claribel

Excellent work from this local company

Excellent work from this local company, from initial visit, timescale, cost and fitting. Friendly with clean and tidy work from all aspects of the job done quickly and efficiently. Highly recommend.

Ken

Save Energy installed a Pv system with…

Save Energy installed a Pv system with a Qcell battery storage. I went into the showroom to meet the team and see the products for itself. Booked the technical survey and installation was completed in...

Jasmine

Xoom Energy Canada Review

Simple order process online. No upfront cost. Fixed rates are lower than my enmax fixed rates and admin fees were lower only $6.85/mth each. E-Bill so convenient I just login online and pay. Happy tha...

Risa Wright

Marlene Matriano service rep

Marlene, my service rep, was concise with her explanation of the fees and change-over procedure. She made me feel at ease switching to a new company. The process became quick and easy with nothing hid...

DB

Would strongly recommend

Would strongly recommend. Easy migration of services and rates are more competitive than other providers. Staff are readily available and helpful.

Jack Fisher

I am on of the loyal customer of Xoom…

I am on of the loyal customer of Xoom energy who satisfied with their services and Products Thanks to Marlene who advice me and explain everything in detail Thank you Xoom

Cassidy Ross

Great follow through

Marlene was really easy to work with and followed through on her promises to decrease my gas and power bills. She always answers and returns her calls and followed through on her referral program. Tha...

Algernon Wright

Excellent service got a lower fixed…

Excellent service got a lower fixed rate and lower my bills and I’m enjoying the xoomxtras free gift cards great value from this company!

Paris Barnes

Disappointing Experience with Customer Service

As my plan with the company was nearing renewal, I considered either staying or switching to another energy provider for a better deal. I reached out to the company to negotiate a more competitive pri...

Kirstin Harris

Thieving p____S

I've been with them a few years. On this current bill they added about $3 to my average daily usage and charged me about $250 more on my bill.

Antony T.

Worst Company Ever

Worst Company Ever - Terrible ExperienceI had such a horrible experience with AGL. I started using their gas and bundled it with a SIM and NBN plan. After a ton of back-and-forth, they finally got my...

Jasper Turner

Refund

I requested a refund and was told it would take 5 to 7 days as time passed I had received no confirmation about my request. I made several calls regarding this and was told it had been processed. Now...

N3il048

Supply Disconnected

Was on a payment plan, missed the payment with them. They proceeded to demand the entire amount before reconnection. Contacted ombudsman, power reconnected and changed provider to one that actually ca...

Louise R.

Electricity and gas not yet…

Electricity and gas not yet disconnected 2 weeks after notice (written and phone).

BOCEPHUS

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free sola

I was cold-called out of the blue last week by DTE, being asked to listen to a pitch about free solar panels. We agreed to Tuesday, March 17 at 2:30 pm. No call, NO SHOW. THEY STOOD ME UP.

Tamara Morgan

DTE :the most awful utility with highest rates, lowest reliability!

Mpsc Case Number U-21297Recently, the watchdog group Citizens Utility Board of Michigan ranked the state’s utility companies among the least reliable in the nation, and in its most recent report, cons...

Jeanie P.

Not even 1 star

Not even 1 star! Awful high rates, crappy grid, wealthy CEOs making millions while jacking up rates annually.

Dimity Adams

Reporting record profits for 2022 and…

Reporting record profits for 2022 and then raising pricing for consumers drastically in 2023. And trying to justify that by saying that someone asked them to do so... People are not that stupid.

gak_attack42

DTE is Getting Worse and Worse Every Month

DTE made our Electric bill almost $900 Last Summer and it was a nightmare with frequent power outages and rate hikes, I did everything as recommended and I still got hit with High electric bills. Faul...

Nathan Turner

To bad 0 wasn’t available …

I only gave it a 1 because 0 wasn’t available. I’ve lived in Brighton, MI for 11 years and have averaged 3 electricity outages a year. I’ve lived in IN, IL, NB, MA and the Republic of Panama and hav...

John

In January this year, I looked to switch from the horrible EDF to another provider. I contacted ecot

In January this year, I looked to switch from the horrible EDF to another provider. I contacted ecotricity. spoke to someone called sam bennett. she lied to me. wasn't transparent at all. did not disc...

Graham Jones

I was interested in switching to Ecotricity. When I tried to get a quote, I got Service Failure, and

I was interested in switching to Ecotricity. When I tried to get a quote, I got Service Failure, and a request to contact them. I did so, and received no response for a week and emailed. Then I was to...

Isix

Outstanding support from the sales team

The sales representative was exceptionally patient and supportive. She made the process of switching suppliers much easier. My initial experience with the service has been very positive.

Mr John Sexton

Amazingly quick sort out

Switched church electricity to Ecotricity and as ever, some billing problems initially (wrong VAT, CCL, etc). Amazed to get through in under a minute to a young lady in Gloucestershire who corrected e...

Alan Butterworth

Bullying business practice

My experience is similar to the report by N.T. dated 1/11/25. Having contracted for a fixed tariff a few months ago I received two emails, one for electricity and one for gas, to say that "At your req...

Finance

The switch was so simple

The switch was so simple. Customer service was fantastic! The person I spoke to was so friendly and helpful. It was great to be able to get through and speak to someone immediately and done within m...

Trevor Baker

DON'T BUILD THE EDMONTON INCINERATOR!

It's great that ACCIONA promotes emission reduction targets and is working to reduce greenhouse gases by avoiding the use of external fossil-based energy, prioritising resource reduction, and using re...

SH80

'Experts in designing a better planet' building Edmonton incinerator? Greenwashing 101

This company is planning to build the Edmonton incinerator, yet they call themselves 'green'. They need to pull out now, like the others have!!

PC

Acciona pretends it is a 'green energy…

Acciona pretends it is a 'green energy supplier' but in reality, it would much rather chase the money than promote sustainability and fight the climate crisis. It is currently the only bidder to const...

BH

Not green at all

Claim to be 'green' but want to build an incinerator in Edmonton!!

RegBil

Not Green, only greenwashing

Terrible. This company claim to provide Grern Energy, but they are investing in a huge incredibly polluting waste incinerator. In Edmonton.Waste incineration is terribly air polluting.Don't use this f...

Leila Hughes

Greenwashing galore.

Supposedly a company that are 'leaders in sustainability' and yet are planning on going ahead with building an incinerator in Edmonton. Reckless and selfish behaviour, especially in light of the lates...

Stephen Rendell

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assi

Only a 2 minute wait to be dealt with by customer services - very polite staff member (Ben). He assisted me in getting the best time (for me) for the engineer to do a regular maintenance visit.

wala'a alnemari

I am extremely disappointed with the administration charges applied to my account. The level of admi

I am extremely disappointed with the administration charges applied to my account. The level of admin fees does not seem logical or justified, especially when compared to my actual energy usage. The f...

TS

I regret my purchase. Avoid this service.

I regret my purchase. I would strongly recommend against buying an HIU from this service. They failed to provide complete information about their product at the time of purchase. Moreover, my attempts...

Rhoda Anderson

No Response from the Resolution Team

I have not received any updates from the Resolution team since their acknowledgment email sent on December 4th, following my last review. They mentioned they would reach out regarding my complaint, bu...

Jordie Johnson

The technician was highly skilled and personable, quickly diagnosing the issue.

The technician was highly skilled and personable, quickly diagnosing the problem and providing clear explanations. What impressed me the most was that he resolved the issue during his initial visit, w...

Autumn

Persistent Problems with Heating and Hot Water

We have been experiencing continuous issues with our heating and hot water supply. The engineers fail to arrive as scheduled, leaving us without heating and hot water for long stretches.

Russell Kelly

Deceptive energy rates

They promote energy rates based on your postcode, but after signing up, the rates are higher, justified by your address. This is a significant misrepresentation; why advertise lower rates if they are...

Maxine Edwards

I believe I made the right choice choosing Alinta

I believe I was able to choose the right plan for our household needs. I was not put under any pressure to choose and your representative- Corey explained each step in clear and simple terms. He made...

Peter Hansen

Price charged is way too high for a…

Price charged is way too high for a pension to afford.

George Volakos

Your staff member was polite helpful…

Your staff member was polite helpful and patient when asked to respond as I was making sure I understood information.

Patricia Sparrow

Emma made it all so easy for me.

Emma made it all so easy for me.Clear, patient and very polite.

David Harris

Awesome customer service

Kylie was fantastic and made transferring to Alina very easy.

JH

Extended wait times and unresponsive support.

There are significant delays when trying to reach the support team via phone. Their chat option is frequently unavailable. After finally receiving a callback from customer service, the call dropped af...

LC

Customer support is extremely lacking.

The customer service is disappointingly inadequate. While they manage to send bills promptly, they fail to take responsibility when issues arise, offering no substantial responses. I reached out more...

Louise Carter

Another RIP OFF Company....STAY FAR AWAY FROM!

Please don't believe their so called cheap rates, made a HUGE HUGE HUGE mistake trusting them and switching and my bill went from $299 for the month with previous electricity provider up to over $195+...

Hilary Ross

Alex from the Customer Service Team is…

Alex from the Customer Service Team is an asset to this business, I have emailed many questions and Alex was very polite with the answers and responded in a timely manner, with my previous experience...

Emerald

My bill went from $79 to $375 so i…

My bill went from $79 to $375 so i contacted customer service advised them that this cant be possible especially since I had been overseas for one month and no one was home to use the gas. Round and r...

Sawyer Sanders

Adding electricity

Already has gas, now switching electricity to them too! Previous electricity company (not going to name them) left a bad taste in my mouth, VERY expensive! But Globird has much better rates, and givin...

Rorie thoirs

This company has saved my business a lot of money since they started helping me with my energy suppl

This company has saved my business a lot of money since they started helping me with my energy supply and also saved me so much time by dealing with all the hassle for me. Would highly recommend using...

Paige Scott

Excellent service, highly recommend!

Outstanding service! I would definitely recommend it, as they helped me lower my bill quickly. The representative I worked with was extremely helpful, and the company appears to be very well managed.

Awase Zaman

Really good 👍🏻 i highly recommend this…

Really good 👍🏻 i highly recommend this service for anyone thank you for a great service

David

Very professional team and great help

Very professional team and great help! Helps me save a ton thankyou guys!

Raja

Very good highly recommend will…

Very good highly recommend will definitely be using again

Kayy

Very good company I highly recommend…

Very good company I highly recommend you to go through them. Excellent customer service

Amit Punpale

Fuse EV installation team has great team of engineers. They are all very friendly, polite and thorou

Fuse EV installation team has great team of engineers. They are all very friendly, polite and thorough. It started with a thorough survey couple of months back. The quote was quite reasonable, given t...

Mr Michael Laurence Barrett

Kabir at Fuse support was really helpful to me at explaining how the requested/needed 6 monthly manu

Kabir at Fuse support was really helpful to me at explaining how the requested/needed 6 monthly manual screenshots of my smart meter screens using the Fuse App helps them to keep my energy usage data...

LW

I dont mind this company, however the app is TERRIBLE. It's hard to navigate, its just weird. Did yo

I dont mind this company, however the app is TERRIBLE. It's hard to navigate, its just weird. Did you do any UAT on this?? Hard to find bills and definitely not as easy as someone like Octopus. Pleas...

Mike Bonell

I’ve found Fuse to be the best energy supplier I’ve to deal with. Very competitive on price, the app

I’ve found Fuse to be the best energy supplier I’ve to deal with. Very competitive on price, the app works really well. Meter readings and billing has been spot on. Well done the Fuse team, when my de...

ArjanSS

I was having trouble settling my previous account and setting up my new account at a new rental prop

I was having trouble settling my previous account and setting up my new account at a new rental property. Gurbinder was very attentive and understanding, and solved my issues swiftly. I really appreci...

Dan Kirby

Just brilliant service from Fuse Energy - not only have we saved money by switching to one of their

Just brilliant service from Fuse Energy - not only have we saved money by switching to one of their fixed tariffs, but their customer service had been amazing. The team were quick to act to resolve a...

Bella Regalli

Was unsure on the process and what plan to select for my company, I spoke with Yelda and she was ver

Was unsure on the process and what plan to select for my company, I spoke with Yelda and she was very sweet and also very knowledgeable, made my experience a lot easier!

Rei Delacroix

Quick resolution

Adrien Powell

Letter of demand

I normally pay my bills on time. Whoops I forgot this time. Due 21/12 and I receive a letter of demand on the 23/12, seriously this is a bit aggressive.

Hale Bell

You guys all sell the same product

You guys all sell the same product. There is no difference. Price is the only motivator in decision making! Get used to it!!👍🏽

Lara

It was an easy transition.

Georgia

You charged well over the normal rate

You charged well over the normal rate. As such we will never use you and will continue to express our disappointment you to our business community. I’m sure

SmileRaph2571

Experience with Power Bank Rental at the Park

During my visit to the park, I utilized a power bank rental. Unfortunately, after several hours, I realized that no refund had been issued. My efforts to obtain support resulted solely in automated re...

Charley Patterson

Incredibly compact and powerful!

This device is remarkably slim yet delivers impressive power! It holds a charge until needed, charges quickly, has everything you require, and allows you to use your phone while charging due to its ul...

RB

Return process failed, no refund received.

I returned the item, but the system did not acknowledge it, resulting in no refund. I checked my bank account a month later and saw a £25 charge! If I don't receive my refund soon, I will report this...

Nora H.

It didn't work on my mobile phone

Jayson Baker

5* really helpful people

Lovely experience saved my daughters life haha! Kids and phones!!!

Laurel Rogers

Loaning out chargers great idea

Great idea to be able to borrow battery chargers at Badminton Horse Trials. On my 3rd one now!